Agoda

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Agoda

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Agoda

One primary characteristic of living things is movement. As species capable of translational motion, humans are known for migration and travelling. People migrate and travel for various reasons. It could be for the desire of a better means of survival, getting in touch with loved ones, or recreational purposes.

Regardless of the reason, migration and travelling constitute an important aspect of human life. This reality makes the governments of several countries and private organizations invest in the transportation sector. The establishment of agencies that deal with travel-related matters has made travelling considerably easier. Now, eligible people can travel to any country of their choice without much difficulty.

In light of these facts, Agoda happens to be one of the existing travel agencies in the world today. Stopping by the customer reviews section of the company may be valuable to you.

About Agoda
Agoda is a global web-based travel agency and meta-search engine for hotels, holiday rentals, flights, and airport transfers. The company was established in 2003 in Phuket, Thailand. Its founding fathers are Robert Rosenstein and Michael Kenny.

In 2007, Agoda was acquired by Booking Holdings, Inc and subsequently became a subsidiary of the corporation. As of 2021, the headquarters of the organization is situated in Singapore.

Since July 2011, the company has had mobile apps on Android and IOS devices that allow customers to book hotels online. Approximately half of its bookings are made via its mobile apps.

Similarly, the enterprise claims to provide over 2.5 million properties globally. In October 2019, it introduced its flight product (Agoda flights). This development permits its customers to book airfares on its website right on the platform itself.

How can customers contact Agoda?
For inquiries about hotel booking, flights, and other services rendered by the company, comments, reports, and suggestions, individuals can contact the company via the email address, CustomerService@agoda.com. Subsequently, Agoda’s customer service representatives will attend to the interested individuals.

Again, the agency is active on several leading social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn. Through these platforms, the public is kept updated on its activities and relevant information.

Products and services of Agoda
Agoda specializes in providing various travel-related services, such as hotel booking, holiday rental searches and information about flights, airfares, and hotels, for customers. The company also assists individuals to acquire properties, such as holiday homes and hotels.

Furthermore, the agency offers its flight product. It also has a mobile app available on Android and IOS devices which allows its users to book hotels online.

The refund policy of Agoda
Generally, customers that are no longer interested in staying at the hotel for certain reasons are expected to cancel the booking 14 days before arrival at the hotel. Accordingly, the booking fee will be refunded within 19 days of receiving the request.

Additionally, any cancellation request submitted after the due date will also be processed within 10 days, and any applicable penalty charge will be deducted from the amount refunded.

Compliments, complaints, and tips of Agoda
We strongly desire to know about your experience when you employed the services of Agoda for your travel affairs. Was the hotel you booked with Agoda Mobile App nice? Were the services adequate? Your feedback may enable us to realize more delighted customers.