All reviews of R. Kihn

  • Review about: Agoda

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hotel booking experience

    To be honest, I really wish I had looked into things more before going ahead with booking through this company. I booked a hotel a few months back, but it ended up getting cancelled and I still haven't gotten my money back. When I reached out to customer service, all they told me was that my refund was sitting in their hyperwallet, but didn't give me any more information or a timeline for when I could expect to see it. It's really frustrating to deal with this lack of clear communication and the long wait for my money back. I wouldn't recommend relying on this company for any bookings.