ENCOUNTERS TRAVEL - Overall Rating based on 14 reviews
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Group tour purchase
I just went on a group tour with Encounters Travel and I have to say, I was really impressed with how everything went down. Right from when I first asked about the tour to the day we left, the team kept me in the loop with all the info I needed. The tour itself was top-notch, with guides who knew their stuff and a good mix of stuff to do and time to do your own thing. I really felt like I got a real feel for the place and its culture through the itinerary they put together. Overall, I would definitely suggest Encounters Travel to anyone who wants a cool and rewarding travel experience.
Tour booking experience
I just booked a tour with this company, and let me tell you, it was amazing from beginning to end. Booking was easy, customer service was top-notch, prices were fair, and they did a great job giving us all the info we needed for the tour.
Trip to North India - Be Prepared!
I recently went on a trip to North India and overall, it was pretty cool. I paid for a side trip to Varanasi, but we ended up spending way less time there than I thought because of the flights we chose, which was a total bummer. Also, we left much later in the evening than I expected, so we could have had more time exploring. Then, we departed for Delhi super early in the morning, around 8am, and ended up waiting for like 8 to 10 hours at the international airport for our flights back to Australia. It was so boring. Some of the hotels were pretty old and needed some fixing up, definitely not what I would call 4-star. And the bus transport was just awful - uncomfortable, rattled, bad suspension, and those old style windows were just not great. It was not a fun ride at all.
Jordan trip purchase
As someone who travels a lot, I was really looking forward to going to Jordan with this company. But things took a turn for the worse when I tried to get in touch with them because of the conflict in the area. Every time I called, the line was dead and I started to feel frustrated and worried about my safety. Finally, when I did get through, I was surprised to learn that they wouldn't give me a full refund, despite the situation. The customer service rep I talked to was no help at all and didn't even say sorry, which made me feel like they were trying to rip me off. It was a letdown and now I'm not keen on booking with them again. I'd tell others to be careful too.
Adventure tour purchase
I just booked a wicked adventure tour with this company and let me tell ya, it blew my mind. From the second I asked about the tour to actually going on it, everything went perfect. The customer service folks were super helpful and knowledgeable, giving me all the deets and answering my questions without any trouble. The tour itself was top-notch, with a jam-packed schedule of fun activities and cultural stuff. I felt like I was really diving into the local culture and traditions of the destination. All in all, I had an unforgettable and amazing adventure that totally surpassed my expectations.
Personal tour to Alexandria, Egypt
I recently booked a personal tour to Alexandria, Egypt with this company, and I have to say, I was really disappointed with the whole experience. When we arrived, they told us there were some changes to the plan, including swapping out our hotels for ones that were less convenient. It was pretty unsettling because we had no idea where we were gonna end up staying and they never gave us a new plan. So, we were left feeling really unsure about what was going on. To top it off, we had asked for a hotel downtown and instead got one outside of town, which wasn't what we had in mind at all for our trip.
Middle East, Africa, Asia and Europe tours
My recent trip with Encounters Travel was amazing, eh! I went to all sorts of countries in the Middle East, Africa, Asia, and Europe and every single experience was unforgettable. The tour guides were so knowledgeable and taught us all about the local cultures and history, which made the trip super interesting and eye-opening. The places we stayed were cozy and the schedule was well-planned, making sure we saw all the best parts of each place without feeling like we were in a rush. I would totally recommend Encounters Travel to anyone looking for a one-of-a-kind travel adventure, eh!
Middle East Adventure Tour
So I just booked this Middle East Adventure Tour with that travel company, and I gotta say, I was really impressed. The tour was super well-organized and jam-packed with all sorts of fun activities that really let me dive deep into the region. We got to check out ancient monuments, try out some local grub, you name it. Everything about the tour was planned out real carefully to give us an authentic and unforgettable experience. The guides were top-notch - they were super knowledgeable, friendly, and went the extra mile to make sure everyone was taken care of. I also really respected the company's commitment to responsible tourism; they made sure to show respect for local cultures and environments the whole way through.
Incredible Middle East and Africa tour
Wow, I gotta say, this tour was amazing! We checked out some cool ancient ruins and got lost in some lively markets. It was all just one big adventure. Our guide really knew their stuff and you could tell they loved what they were doing. I highly recommend this tour!
Goin' on 'venture
I recently went on an awesome adventure with my family and it was so amazing! We saw cool things, ate delicious food, and met awesome people from all over the world. It was a dream come true, seriously.
Vietnam Family Holiday
The booking process went smoothly with the company, and I was really impressed by their professionalism. But, the actual tour experience left a lot to be desired. The itinerary was all over the place and seemed really outdated, which made things confusing and inconvenient. For example, during the Halong Bay Cruise, the itinerary we got was totally different from what we saw on the company's website before the trip. When we asked about it, we found out it hadn't been updated since 2015 because of some government changes. This lack of up-to-date info made the whole experience pretty underwhelming. On top of that, our tour leader up North wasn't very reliable or helpful, giving us wrong info and leaving us stuck at a train station without much help. The activities were poorly planned, cramming too much into one day and not enough into others, which meant we had a lot of downtime we didn't need. The descriptions of the tours were also misleading, making it hard to manage our time effectively during the trip.
Bespoke two-week holiday in Turkey
My partner and I just got back from an amazing two-week trip to Turkey that we planned through a travel agency. We wanted something customized to what we like and when we could go, so we collaborated with a travel agent to modify an existing tour. We had tons of questions and specific things we wanted, and our agent, Gavin, was super quick and supportive. He made sure to answer all our questions nicely and promptly, ensuring that our trip was perfect for us.
Jordan Explorer Package
Our experience with the Jordan Explorer package through ENCOUNTERS TRAVEL was honestly a letdown. We had some pretty last-minute changes to our hotel accommodations that ended up being a major downgrade. The air conditioning on our coach was on the fritz, and to top it off, our tour group was way too big. Our tour leader didn't really do much to address any of the issues that popped up. Plus, the different levels of accommodation caused a lot of wasted time with all the pick-ups and drop-offs. We were promised places like the Amman International and Petra Guest House, but we ended up with spots like the Sulaf Luxury Hotel and Petra Sella Hotel instead, which were definitely not up to par. The long bus rides in uncomfortable weather were draining, especially with more people than recommended in our group. We tried talking to the local agents about our concerns, but unfortunately our tour guide wasn't much help in finding solutions. Between the late pick-ups, subpar vehicles in Wadi Rum, and poor communication from our guide, we were left feeling pretty let down overall. It just didn't meet our expectations and we were all pretty disappointed and frustrated by the end of it all.
Bad tour experience
I wouldn't recommend using this tour company - they really dropped the ball and lost my trust. I had to pay for the tour twice because they claimed their partner had taken off with the money just before my trip. Such a sketchy situation.
Review with most votes
Bespoke two-week holiday in Tu
My partner and I just got back from an amazing two-week trip to Turkey that we planned through a travel agency. We wanted something customized to what we like and when we could ... Read onBy: Georgiana Fay