All reviews of Heller
Review about: Jaybird
Faulty headphones
I bought a set of headphones from this company and man, they were faulty right off the bat. They wouldn't turn on unless they were plugged in, which totally defeats the purpose of having wireless headphones, ya know? So, I decided to hit up customer service for some help and got matched with this guy named Adarsh. Let me tell ya, dealing with him was a nightmare. He just kept giving me the runaround and was not at all helpful in fixing the problem with the headphones. Total letdown, eh?
Review about: The Job Sauce
Resume writing service
I was so impressed by the amazing service I received from Lindsay Schneider, the company's representative. She was incredible in providing top-notch customer service, valuable advice, and a level of confidence that really reassured me. The job sauce concept and resources they offered were great, but it was Lindsay's personalized attention and hard work that made the whole experience worth it. She created a resume for me that not only showcased my skills and experience accurately but also helped me get two job interviews in just 72 hours. I can't praise Lindsay Schneider enough and the excellent service provided by the company. I've already recommended them to my friends and colleagues because I truly believe in the great value they provide.
Review about: EliteSingles
Subscription for online dating service
I am really disappointed with my experience using this online dating service, eh. I cancelled my account and then got hit with an unexpected extra charge, not cool, you know? And on top of that, I noticed that there weren't many active female users on there, and the messages I sent went unanswered. All in all, I wouldn't recommend this service to anyone, eh.
Review about: Purple
Mattress and adjustable frame return
I recently decided to send back the mattress and adjustable frame I bought from that company. I changed my mind after reading a bunch of really bad reviews about the products, even before I got them delivered. I tried to get in touch with the company before they shipped it out, but I was too late. But hey, their customer service team was actually really great - super helpful and made it easy for me to return the stuff. They even organized a pickup for free since they delivered it free in the first place. And get this, I got to keep the sheets and pillow they threw in with my original order. When I chatted with Maiya from customer service, she mentioned that they've made some improvements to their mattresses and no longer sell the faulty ones. With that in mind, I might actually think about doing business with them again in the future.
Review about: Carmellimo
Airport transfers in NYC
I recently used Carmel for airport transfers during my trip to NYC and let me tell you, they went above and beyond once again. I had used their service back in 2019 and was really impressed, so I figured I'd give them another shot this time. From getting picked up at LGA airport to getting to our hotel in Times Square, and then the next day going to the cruise port in New Jersey, Carmel really delivered top-quality service. Even though I saw some negative reviews, I just went with my gut and I'm so happy I did. We used Carmel 4 times during our stay and each time, they were perfect. They kept us in the loop with clear and timely communication, the drivers were professional and polite, and the cars were spotless and well taken care of. We never once had to wait around or stress about being left stranded. I'll definitely be using Carmel again next time. Thanks, Carmel, for always coming through with such excellent service!
Review about: Saucony
Got some new kicks
So, I got these new kicks, eh? They took, like, forever to arrive, you know? And then when they finally showed up, they weren't even the right size so I had to send 'em back. But get this - I don't have a printer at home, and none of the stores had one either! Like, seriously, what a lousy company, right?
Review about: WHATWEARS
March 9th order
I ordered some clothes on March 9th and I reached out to them about two weeks later because I didn't have any order info yet. After waiting a bit longer without hearing back, I decided to involve PayPal and asked to cancel my order on the 21st. PayPal's policy says that if they don't reply by the 31st, they'll refund me. Finally, a few days ago, they responded to PayPal with a USPS tracking number. The clothes arrived today and I tried them on. They're okay, although the material feels a bit cheap to me. The lack of communication during this whole process is what's really frustrating. It would have been nice if they were more open about when the clothes would arrive so customers could decide if they wanted to wait. Plus, they should make sure to answer customer questions in a timely manner.
Review about: Joybuy
Laptop case ordered, received child spoon & fork set
I just bought a laptop case from this online store, and you won't believe what happened - I got a kid's spoon and fork set instead! I was so disappointed. I contacted customer service right away to sort it out, but man, it was tough trying to talk to them. Eventually, I got my money back, but it was a real hassle. Now I'm not sure if I want to buy anything else from there.
Review about: Envato
Stock video purchase
The stuff on this platform is honestly so great and has everything I need for my projects. But man, it's a real pain trying to find what I'm looking for. The search function just isn't as easy to use as I'd like it to be. Not being able to check out a whole series or a model's full portfolio is super annoying, especially when I'm looking at stock video. It would be so helpful to have the option to see a full shoot or check out specific models' work, like you can on other stock video platforms like Adobe Stock. Also, having to sort through a bunch of super similar versions of the same thing from one artist can get real boring real quick.