Purple Reviews

: 14
100% Would buy here again

Most relevant positive review

  2024-03-22
Comfy mattress and pillow
Oh my goodness, I am absolutely loving my new mattress and pillow! They are so comfortable, it ho...Read on
Herbert

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    Mattress and adjustable frame return

    I recently decided to send back the mattress and adjustable frame I bought from that company. I changed my mind after reading a bunch of really bad reviews about the products, even before I got them delivered. I tried to get in touch with the company before they shipped it out, but I was too late. But hey, their customer service team was actually really great - super helpful and made it easy for me to return the stuff. They even organized a pickup for free since they delivered it free in the first place. And get this, I got to keep the sheets and pillow they threw in with my original order. When I chatted with Maiya from customer service, she mentioned that they've made some improvements to their mattresses and no longer sell the faulty ones. With that in mind, I might actually think about doing business with them again in the future.


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    Basic mattress and high-end pillow.

    I just bought a simple mattress and fancy pillow from this company, and let me tell you, it's been a total game-changer for me. This basic mattress is seriously the comfiest one I've ever had, even better than the fancy Sealy hotel mattress I used to own. Since switching to the purple mattress, I don't wake up feeling all achy and sore like I used to. And even though the high-end pillow was a bit pricey, it's made a big difference in how well I sleep. The salesperson at the store really knew their stuff and gave me good reasons to try out the premium pillow without being pushy about it. Overall, the quality of the products and the service I got were top-notch.


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    Mattress and pillows purchase

    I just bought a mattress and some pillows from Purple and I gotta say, I am super impressed with how comfy and well-made they are. The Purple Grid technology really lives up to the hype in terms of providing support and comfort, making sure I get a good night's sleep every night. The whole process of ordering was smooth sailing, from checking out the website to getting my stuff. The package arrived quickly and was packed nicely, showing that Purple really cares about their customers' satisfaction and pays attention to the little details. The mattress and pillows have gone above and beyond what I expected, and I'm really happy with my purchase from Purple.


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    Mattress purchase

    I just got a new mattress from this company and I'm so happy with it. The Purple Grid technology is amazing, it's super comfy and supportive which gives me the best sleep I've had in a long time. Ordering was easy, they had all the info I needed and great options to choose from. The customer service team was really good too, they were quick to answer all my questions. The price is a bit higher than some other brands, but the quality is definitely worth it. Delivery was fast and the mattress came in perfect shape. I'd definitely recommend this company to anyone in need of a good mattress.


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    Comfy mattress and pillow

    Oh my goodness, I am absolutely loving my new mattress and pillow! They are so comfortable, it honestly feels like I'm sleeping on a fluffy cloud. The mattress is really bouncy and gives great support, while the pillow is super squishy and feels amazing under my head. I've been sleeping like a baby every single night since I got them!


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    Mattress and pillow set

    Oh man, let me tell you, the mattress and pillows I got from this company? Life-changing for sure. That Purple Grid technology they use? It's like a hug for your body, so supportive and comfy. I used to wake up feeling all achy and sore, but now? I'm waking up feeling like a whole new person, ready to tackle whatever the day throws at me. And don't even get me started on the pillows - they're like little clouds for my head, keeping their shape and making my sleep quality so much better. Seriously, best purchase I've made in a long time. Can't say enough good things about them.


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    Mattress and pillows

    The mattresses and pillows I got from this company are just unreal, eh? The Purple Grid technology really hits the nail on the head, giving me the right mix of support and coziness. Since I made the switch to these products, I've been sleeping like a baby, eh? And let me tell ya, those pillows are a game-changer - no more waking up with a sore neck, thank goodness! The quality of the materials they use is top-notch, so I know these products are gonna last me a good long while. I'd definitely suggest Purple to anyone wanting to step up their sleep game.


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    Warranty renewal, easy process

    My recent experience with renewing the warranty for my mattress was really positive. After using it for a few years and noticing it had lost some firmness, I reached out to customer service to see what my options were. In less than a week, I had a new mattress delivered to my door, all ready for a good night's sleep. Celeste, the team member who helped me, was amazing. She got back to me quickly and guided me through the process with professionalism and efficiency. Thanks to her, I now have a comfortable new mattress and better quality of sleep.


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    Comfiest bed ever

    I went all out on the most comfy bed ever, and I have no regrets! I've had it for over two years now and it feels like sleeping on a cloud. I used to have a fancy sleep number bed, but Purple mattress is way better. It's so cozy that when I'm on vacation, I have a hard time falling asleep because I miss my Purple mattress so much. And bonus, it keeps me cool at night - no more sweating like crazy in my sleep. Honestly, I don't think I'll ever switch to another brand - Purple has won my heart!


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    Pillow and seat cushion purchase

    I gotta say, I got caught up in all the buzz and decided to give this company a shot. My experience was kinda up and down - the pillow didn't really do it for me because of my neck problems, but I gotta give it to them, the stuff they make is top-notch. Their customer service was really good, they stuck to their guarantee and gave me a full refund no questions asked. If you're on the hunt for some quality pillows, cushions, or beds, you should definitely give Purple a try.


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    Mattress and pillows

    The mattress and pillows I got from here are so comfortable! They help me sleep like a baby! The pillows are just the right mix of soft and supportive, and the mattress feels like sleeping on a cloud. I absolutely love it!


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    Mattress purchase

    I got a new mattress from Purple not too long ago, and let me tell you, I am seriously blown away by how comfy and top-notch it is. This mattress is next level thanks to the Purple Grid tech they've got going on - it gives me the perfect combo of support and squishiness, making it hands down the best sleep I've had in ages. Plus, the material is super breathable and helps keep my body temp in check all night long. No more waking up in a sweat or shivering!


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    Purple bedding purchase

    The purple sheets are so comfy, especially with the SecureStretch feature that keeps them tight on the mattress. But I was bummed to see that the pillowcases don't have an envelope or pocket design. It's annoying having to adjust them every morning and sometimes in the middle of the night. I contacted customer service about it since my other non-Purple pillowcases have pockets that make bed-making easier. The response I got was not helpful at all, they said Purple pillowcases shouldn't have pockets. It's frustrating because the lack of pockets really lowers the quality of the bedding set.


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    Mattress and pillows

    I just bought a mattress and some pillows from this company and I have to say, I'm really impressed with how comfy and high-quality they are. The Purple Grid technology they use really helps support me and relieve pressure points. Ever since getting the mattress, my sleep has been so much better and the pillows have made my neck pain way less.


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