The Insole Store Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-04-06
Replacement insole for New Bal
I've been using this one type of insole from a popular brand for a few years now to help my ... Read on
E. Dare

Review with most votes

  2024-01-02
2 special insoles
I bought 2 special insoles not long ago and I gotta say, I was super impressed with the whole pro... Read on
Brandyn Smitham

Reviews (20)

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    Unhappy purchase, slippery slippers, no return/exchange

    I was so disappointed with my purchase from this store. I spent $100 on a pair of slippers, thinking they would be comfy and well-made. But when I got them, they were as hard as a rock and super slippery, which is not safe to wear. I tried to return them in perfect condition, but they said no refunds or exchanges because they were on sale. After a lot of back and forth, they finally gave me store credit, but nothing else caught my eye. So now I'm stuck with slippers I can't wear and no way to get my money back. This whole thing has me thinking twice about shopping there again, I'll be taking my business elsewhere next time.


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    Replacement insole for New Balance

    I've been using this one type of insole from a popular brand for a few years now to help my feet stay comfy while I golf four times a week. But, the brand decided to stop making them, and I was kind of stuck. So, I got in touch with The Insole Store for some help, and their customer service person got back to me right away with a good replacement suggestion. They've already sent out the insole, and I can't wait for it to get here. Plus, the free shipping was a nice touch. The Insole Store gave me such great service that I feel really relieved and happy.


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    PowerStep Archwear Sandals - Black Men’s 9

    I just bought these PowerStep Archwear Sandals in a Men's size 9 from this store, eh? But when the package came, they sent me a size 7 instead, bud. I reached out right away with pics of the wrong size product and packaging, but even though they admitted their goof-up, they wouldn't swap it out or give me my cash back, eh. That's not cool at all, it's totally sketchy for a company to pull a stunt like that on their customers, eh.


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    Correct Insole selection

    I bought some insoles from this store not too long ago and I gotta say, I was really impressed with how helpful and knowledgeable the staff was. Kimberly was awesome in helping me choose the right insole to take care of all my foot issues. Ordering was easy peasy and I liked that there was free shipping, especially with it being sent out through Priority Mail. All in all, my experience with this company and their products was top-notch.


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    My awesome customer service experience

    I just wanna say how impressed I am with my awesome customer service experience. So, like, I made a mistake and put the wrong address for my order. But when I told them, they were super quick to reply and said they'd send a new order to the right address. How cool is that? I totally LOVE when companies are all about finding solutions! I'm definitely gonna shop here again and tell all my friends and family about it. Thanks for being so rad, customer service peeps!


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    Insoles for military grandson

    These insoles have been a real lifesaver for my grandson in the military who works with radars. They give him the comfort and support he needs during those long hours on duty. This is my 9th time buying them and I'll keep getting them as long as he needs them. Thank you for making such a great product, it really helps out our troops.


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    Insoles finally found

    I found these insoles I really needed at this store because two other places canceled my orders since they ran out of them. But this store had them in stock and I was so happy! The shipment came in perfect condition too, so yay!


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    Insole shopping

    The website of The Insole Store is so easy to use, it makes it a breeze to check out all the different insoles they have. I was amazed when they called me to help out with any questions I had or if I was unsure about which insole would work best for me. The whole ordering process was simple and clear, and my package arrived in no time. It was a really great online shopping experience!


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    Insoles for my daughter

    As a parent, I had trouble finding the right insoles for my daughter's foot problem at regular stores. I searched online and found The Insole Store, so I decided to give their products a shot. It's been about 5 years now since I started buying insoles from them, and I've been really happy with how well they work. Because of these insoles, my daughter doesn't need surgery to fix her foot issue anymore, and she won't wear shoes without them. I'm thankful to The Insole Store for giving me the solution I needed to help my daughter.


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    Second order confirmation email

    I just ordered my second pair of insoles from this place and I am so pleased with how quickly everything is moving! They sent me an email as soon as they received my order and then a few hours later, bam, another email informing me that my order was already on its way. The customer service here is absolutely fantastic!


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    Insoles with met pad

    I got these insoles with the met pad and they were awesome for my vacation walks. They were super comfy and really helped me go the distance without feeling tired.


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    Insole replacement for specific shoe model

    I was so happy to find the same replacement insoles I needed at The Insole Store. I had gotten them before at a nearby shoe store, but they didn't have them anymore. The website was easy to use, and I found what I wanted right away. Can't wait to get my new pair and thankful I could order them online for my convenience.


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    3/4 insoles for arch pain relief

    I just bought some 3/4 insoles to help with the pain in my arch and heel. I don't know what caused it, but these insoles have been amazing. They fit perfectly in my Mary Jane shoes and give me the support and comfort I need. I picked them because I have slippers from the same brand that are orthopedic and have made a big difference for my feet.


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    2 special insoles

    I bought 2 special insoles not long ago and I gotta say, I was super impressed with the whole process. At first, I was a bit unsure about the website, but when I had a problem with my address, I decided to contact customer service for help. They were so quick to reply and really nice, they fixed the issue right away. The insoles arrived in Sweden really fast, even faster than I thought. I totally recommend this place for all your insole needs, they're amazing.


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    Badly packaged insoles

    The store sent my insoles in a flimsy envelope with no protection at all. The box got all messed up, and the insoles were wrecked too. They should've used a bubble mailer. I think I'll just order straight from the manufacturers next time.


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    Insoles

    I got my insoles from this store and it's honestly the best place I've come across. They have a huge variety to choose from and the prices are really good. The website is super easy to use and has a lot of useful info about the products. I've bought from them a few times now and the service is always quick, precise, and reliable. Much better than other online shops I've checked out. I'll definitely be returning for more in the future.


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    Comfortable insoles for child

    I bought these insoles for my kid at the store and they turned out to be just what I needed. They really help give my child the comfort and support they need. My kid even said they were super comfy, which made it easy for them to wear them all the time without any issues. I was really impressed with the quality of these insoles and how well they worked for making my child's feet happy.


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    Insole purchase

    I just gotta say, that online order was so easy and smooth! The website was super easy to use, and I got emails right away confirming my order and when it was being shipped. The tracking system was bang on with the updates, and my package got here right on time and everything was in great shape. It was the best experience ever! Thanks a bunch!


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    Metatarsal support insoles

    As a person who needs metatarsal support insoles to feel comfy and keep my posture on point, I always buy 3 or 4 pairs at a time from this store. They always deliver my stuff right on time, which I really appreciate. I like that I can count on getting the right items every time I order. The insoles themselves are top-notch quality, giving me the support and comfort I need all day long. And the customer service is great too, with friendly staff ready to help with any questions or issues.


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    Insole purchase

    I picked up these insoles for my shoes and they are seriously so comfy! This is actually my second time buying them and they're my absolute favorites. They're like walking on little clouds. I've tried other insoles from this store in the past and they were okay, but these ones are top-notch. The Insole Store has such a great variety and I always find exactly what I need for my feet. And ordering them was a breeze. I'm a big fan of this company!


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