KEEN Footwear Reviews
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American-made boots
After days of hunting for a pair of boots made in the USA, I eventually stumbled upon a brand that still makes some of their styles right here in the States. I was so excited to find a good selection at the store, and even more pumped when I spotted a pair of boots that were just what I was looking for. The quality and workmanship of the boots totally blew me away, surpassing all my expectations, and I knew they would be the perfect Christmas present for my boyfriend. And the fact that I was able to stick to my budget while supporting American-made products was a major win for me. Big shoutout to the store for having such an awesome collection of boots, and to the manufacturer for keeping some of their production in the USA. I can't wait to see my boyfriend's face when he tears open his new boots on Christmas morning.
New Order
Hey there, just got my new work boots and I couldn't be happier about it! These boots are seriously top-notch, they can handle whatever my feet throw at them. They feel so lightweight and comfy right from the start, just like my other pairs. Had a little hiccup with my latest order, but the customer service team fixed it up real quick and sent me a replacement. Honestly, I don't get all the negative reviews - my experiences have been nothing but positive with this company. The quality and toughness of their shoes are in a league of their own, and it feels good to support American manufacturing. Big shoutout to the team, keep doing what you're doing!
Hiking boots
I bought a pair of hiking boots from this company recently, and I have to say, I'm really impressed with how comfortable and durable they are. The quality is obvious from the moment you slip them on, and they stay comfy even after hours of walking and hiking. These boots have lasted me for years and have come along with me on lots of trails in different places. When I did have a problem with one of the nylon eyelets tearing, the customer service team sorted me out quickly and even gave me a discount for my next purchase, which was a nice touch. Overall, I have confidence in this company to provide solid and long-lasting footwear.
Hiking boots warranty claim
I recently had a problem with a pair of hiking boots from this company that started falling apart after only 4 months of use. Even though I was bummed about it, I thought I'd give their warranty claim process a shot. So I filled out their online form for a replacement and quickly got a confirmation email with instructions on sending pictures of the defective boots. They told me in just 5 days that I would get a credit for the new pair. It was super easy to order the replacement and it showed up at my door in just 3 days. I was really impressed with how smoothly their warranty claim service worked.
Recently purchased hiking boots online
I had heard really good things about this company's products, so I thought I'd give it a shot and ordered myself a pair of hiking boots online. Everything started off fine - got a confirmation email and even a tracking number for my shipment. But then things took a turn. The tracking info stopped updating after a few days and my order never showed up. When I tried to get in touch with customer service, they replied at first and just asked me to be patient. But after that, nada. Suffice to say, this whole thing left a sour taste in my mouth and I won't be buying from them again.
Footwear order
I ordered a pair of shoes from this company recently, but the package never showed up. When I contacted customer service for help, I got back some weird and badly written messages that didn't help at all. It was really frustrating, especially since I've had good experiences with their products before. Instead of my shoes, I got a small pair of sunglasses in the mail. It makes me think there might be a fake company pretending to be the real one. I tried reaching out to the real company for answers, but got no response at all. If you're thinking of buying from them online, I'd suggest talking to them first to make sure everything goes smoothly.
Cyber Monday purchase
I can't believe some joker only gave these shoes a 1.5 rating! I've been rocking these kicks for ages! Scored some on Cyber Monday and they are seriously amazing. I've been rockin' their sandals since '04 and their hiking boots for a good 10 years. The only hiccup I've had was with one pair where the laces were crazy long. Maybe folks are buying from sketchy sites, 'cause my time with them has been totally awesome, eh!
Waterproof work boots
Bro, I bought these waterproof work boots back on May 3rd, 2022, and let me tell you, they are hands down the best boots I've ever owned! They're super comfy and durable. I've been rocking them every single day for almost 2 years now and they're only just starting to show a bit of wear. Seriously, they're top-notch!
Work boots and hiking boots purchase
I recently bought work boots and hiking boots from this company, but the experience was not good at all. The tracking number they gave me didn't match my address, so my boots got lost. I tried reaching out to them a few times, but they never got back to me. It's disappointing and not cool that they didn't keep in touch. I'm hoping to get a refund via PayPal, but this whole thing has been really frustrating and inconvenient. I wouldn't recommend this company to others to avoid the same problems.
Two pairs of boots, sole came off
I bought two pairs of boots from this company and man, oh man, I was super bummed when the soles came off on both pairs. I reached out to the company for help, but no dice. Their customer service was total garbage, so you can bet I won't be buying from them again or recommending their stuff to anyone.
Hiking boots purchase
I just bought some hiking boots online and was super pumped about it. But then things got annoying real fast when I tried to buy another pair from what I thought was a legit site. Luckily, my bank swooped in and saved me from a possible disaster because turns out, it was a scam site trying to rip me off. It's scary to think there are all these fake sites out there trying to trick people. So be careful out there, watch out for sketchy sites like 'keenshoesfactoryoutletsuk.com' and any others that seem fishy.
Sandal Purchase
I bought some sandals online not long ago and got scammed. It was brutal, I got a tracking number and could see where my order was at, so I thought it was all good. But turns out the company was shady, and I ended up losing my money. It sucked big time, but I'm telling you folks, be careful shopping online and maybe stick to actual stores instead.
Hiking boots
I just bought these hiking boots from a website that I thought was the real deal. Turns out, it was actually a fake one. I only figured it out after I put in all my bank info. Luckily, I managed to get in touch with my bank right away and cancel my card before anything sketchy went down.
Recent online purchase
I'm just so frustrated with this online purchase I made recently. The customer service was just terrible! I changed my mind right after ordering and wanted to cancel, but they wouldn't let me. They said it couldn't be modified or cancelled even though it hadn't been shipped yet. I can't believe they expect me to wait for it to arrive and then send it back just to cancel. It's so wasteful and doesn't make any sense, especially since they pride themselves on being eco-friendly. I'm really disappointed in this company. Their policy shows they don't really care about the environment like they claim. Once I get my order, I'm not changing it, I'm just taking my business elsewhere. It's really a shame that a company known for being reputable has such a unfriendly policy.
Recent footwear purchase
I recently bought a pair of work boots from your store because I've been a customer for a long time and always get new boots every year for my work in carpentry and painting. I used to trust the durability and quality of your footwear, but this time I was let down. The soles and support of the boots started falling apart after just a few uses, and the insoles are wearing out faster than before. I'm pretty bummed about the drop in quality and will be looking for a different brand next time I need boots.
Delayed order
I recently ordered a pair of boots from your online store and it's been almost a month now with no sign of my purchase. It's pretty frustrating to wait this long with no updates or communication about the delay. I tried reaching out to customer service a week ago but haven't heard back yet. Not having a phone number to call or any tracking info to check on my order just makes it even more annoying. I'm starting to wonder if my boots have even been shipped out. It's disappointing to have such a bad experience, especially since I've bought and enjoyed your products before. I really hope for better service and communication from a reputable company like yours.
My boots broke after a year
So, you know, I bought these really awesome boots like a year ago, eh? And, like, they were totally starting to fall apart already. The top part was, like, separating from the bottom part. I mean, I paid good money for them, but they didn't even last as long as my cheaper boots, you know? It's so disappointing, I swear, I'm never buying them again.
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