J. Zboncak

I had heard really good things about this company's products, so I thought I'd give it a shot and ordered myself a pair of hiking boots online. Everything started off fine - got a confirmation email and even a tracking number for my shipment. But then things took a turn. The tracking info stopped updating after a few days and my order never showed up. When I tried to get in touch with customer service, they replied at first and just asked me to be patient. But after that, nada. Suffice to say, this whole thing left a sour taste in my mouth and I won't be buying from them again.

I've been a loyal customer for over 9 years and every time I've ordered party supplies, it's been smooth sailing. My items always arrived on time, nicely packed, and just as expected. I love the variety of products available for larger events. The customer service was amazing too - I had a question and Heidi helped me out quickly and efficiently.