Easyship reviews

Easyship has been a great partner for us when it comes to shipping stuff between borders for over five years now. The platform is easy to use and works well with different online stores. One thing we really like is how we can get custom shipping rates for each package, which is super helpful for us since we ship some weird stuff. The dashboard is easy to understand and shows us all our shipments, tracking info, and delivery updates so we can keep everything organized. Easyship has also made some cool changes over the years to make things easier for us like making insurance claims simpler, but luckily those don't happen often.

Trying to buy stuff online was such a nightmare! I had so many problems and headaches at every turn. Nobody ever bothered to respond to me from customer service. It's so frustrating because this website seemed great, but the whole shopping experience was a big disappointment.

I recently bought something online from another country and I was so surprised at how much I had to pay for shipping and import fees. The fees were almost the same as the cost of the product itself, which really bummed me out. I think the charges were too much, especially since the item was really light, less than 1kg. It would have been way cheaper for me to just go pick it up myself in the US instead of shelling out all this extra cash.

Easyship charged the wrong credit card for shipping on my account. I emailed them and they got back to me quickly, sending screenshots of my billing section with the wrong card charged. Even though I showed them the proof, they stopped replying after I asked for a call. Their customer service is non-existent when they mess up.

Easyship has been my number one choice for shipping stuff online for a while now. Their website is super easy to use and the customer service is amazing. The shipping prices are fair and they have a bunch of options to fit what I need. The account managers have been a huge help and everything has been super smooth thanks to them. Big thanks for making shipping stress-free!

We've been using this shipping service for almost four years now, and we can honestly say that they've been nothing but excellent. The customer service team has always been super helpful, going above and beyond to assist us with any issues and offer guidance when we need it. Their expertise and dedication have really made our shipping experience smooth and stress-free.

We really appreciate how proactive the customer service team is. They not only address concerns quickly but also give us valuable advice on how to solve issues on our end if they can't directly assist. This level of support has been key in making sure our packages arrive on time and in perfect shape, keeping our customers happy.

Overall, we're really impressed with this shipping company. Their dedication to customer satisfaction and focus on details truly make them stand out from other providers in the industry. We're excited to keep working with them for years to come.

I had such a frustrating time with my purchase that it took nearly three months to sort out. I talked to a few different people along the way, but Joshi really stood out for me. He gave great advice and always followed up. His dedication and professionalism were a nice surprise and I really appreciated it. I definitely think he should be considered for any promotions within the company.

I had a pretty bad experience with the international shipping service I used. They messed up when they came to get my package, and now it's lost. Even after I showed them CCTV footage, it still took them six weeks to fix the problem. The help I got during all of this was not great at all. I was so annoyed and let down by the whole thing. Dealing with the company when something went wrong was a total nightmare. I was expecting much better from a service like this.

Easyship has been so great for shipping! I really love the dashboard and how everything syncs up nicely. I don't think I could ship without them now. Thanks for all the support!

I paid extra for faster delivery (5-8 working days) but didn't get any tracking info or updates. There were delays and they didn't communicate well. It was also difficult to find their contact email.

Easyship was a real game-changer for our consumer electronics startup. Their platform made it so easy for us to ship our products to our customers. The shipping options they offered for different quantities of our speakers really helped our business. The platform itself was super easy to use, which made shipping a piece of cake. Even when we had a small issue, the Easyship team fixed it right away, so we could keep running smoothly. We're really thankful to the Easyship team for helping us make our dream come true and deliver our products to homes all over the country.

We've been using Easyship for like a really long time, I mean ten whole years! And we really love it! We honestly think that anyone who needs to ship stuff all over the world should use it because it's so easy and helps you save cash. The website just keeps improving, it's like they can read our minds and know exactly what we're looking for. We can ship from different spots with just one click, it's like pure magic! Shipping is no joke, but Easyship makes it way simpler. They really do follow through on their promise of being the best!

I ordered some shoes and a t-shirt from this shipping company. They told me my stuff was coming, but it ended up taking forever to get here. They kept saying it was on its way when it really wasn't. I wouldn't recommend using them!

Easyship is my favorite shipping program because it's so easy to use and helps me send stuff everywhere. It has awesome rates and services that I can't find anywhere else. Plus, it keeps me in touch with all my friends and family worldwide. I really like how simple it is to get started and make adjustments.

I recently tried out the top-notch service from this shipping company, and let me tell you, it went above and beyond what I was expecting. The team there is super knowledgeable and helpful, always willing to go the extra mile to help with any shipping requests. At first, I found the website a bit confusing to use, but the phone support that came with the premium service was a lifesaver. And even without the phone support, the chat option was quick and effective in sorting out any problems. All in all, I'd definitely recommend this service and give it a full five stars.

They sent me an email right away when they found out more about my package. I was starting to get a bit stressed thinking it was lost, but they made sure to calm me down.

Tracking is so basic it's practically useless, with big gaps and delays. It's what the ebay seller defaults to. I want more items from them but I won't purchase unless they use a better shipping option, like USPS or any company other than "Easyship". The package was sent on January 16 from Texas to Canada and still hasn't arrived. I have no clue where it is. If I could give zero stars, that's what they'd receive.

My experience with their customer support service has been pretty good overall. I like how they reply quickly and try to fix any problems right away. But, there was this one time when I had an issue with a customer service rep who couldn't give me proof that my order was delivered for almost 2 weeks. I had to talk to another rep to get the proof in just half an hour. It's been almost 3 weeks now, and the first rep still hasn't gotten back to me even though I've asked a few times for the proof. I hope they train and supervise their staff better so that their service stays good all the time.

I had a wee bit of trouble with a package that got messed up by the delivery company, but the person I talked to at the company totally owned the situation and went the extra mile to sort it out. Brandon, the rep, was super helpful and quick in fixing things and making sure I got a refund for the hassle. I really value the hard work and dedication Brandon showed in making things right, and I'm happy to give a shoutout to this company because of the good experience I had. Their focus on keeping customers happy is really impressive, eh.

I needed a hand with shipping out my Kickstarter products and Easyship really came through for me! They connected me with this guy named Chris who walked me through their system and tailored it to fit my needs perfectly. Chris was so friendly and always ready to assist me whenever I had questions. Easyship has a bunch of awesome features and Chris was always open to my ideas for improvements. I was able to easily import all my contacts and addresses from Kickstarter. I ended up sending out 900 orders, including some international ones, and it was a breeze!