MasterClass - Overall Rating based on 20 reviews
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Online course subscription
As a customer, I want to stress how important it is to keep an eye on your account details. I cancelled my renewal more than a year ago, but then had trouble logging in. I eventually gave up trying, only to find out later that I was charged $190 on my account. I'm feeling frustrated and let down by this experience, like I've been tricked. I really hope we can fix this quickly before things get worse.
Online course subscription
Hey there, so I wanted to share my experience as a customer of this online course subscription service, and I've gotta be real - it wasn't great. The way this company operates is shady and just not right. It's like they go out of their way to make it super tough for customers to cancel their subscriptions, almost like they're hoping to keep charging folks without them noticing. I've tried to unsubscribe a bunch of times through different means, but it's been a total bust each time. It's frustrating and totally unfair to keep getting charged for something I don't even want anymore. It's pretty sad to see a company that talks about offering valuable educational stuff pulling these sneaky moves.<br><br>I really hope that folks and famous folks linked to this platform realize how their names are being used in this sketchy scam. It's disappointing to see their good reputations getting tainted by the shady stuff this company is up to.
Few great classes, "woke" overload
I totally dig a few classes on MasterClass with super talented instructors. But man, gotta say, it feels like they really push this "woke" vibe pretty hard, which can be a bit much. I'm not really into politics and stuff, so it kind of sucked to see that most of the thought leaders on there had similar views. Still, I found the classes that just focused on the subject itself pretty valuable.
Recent MasterClass purchase
I just bought this online learning platform that has all kinds of courses by experts in different fields. Sadly, I wasn't too impressed with the content - it just didn't excite me or go deep enough. The website itself was easy to navigate, but I ran into some technical problems when I tried to use a promo code. I reached out to customer service, but they couldn't help me fix it. Seems like they make it tough to use discounts on purpose. It was a bit of a letdown, and I won't be using this service again.
Subscription experience summary
My experience with the subscription service was honestly really disappointing. I signed up for a year, but later on, I found out it wasn't really my thing, so I decided not to renew. But then, the next year, they went ahead and charged me without asking me first. When I tried to cancel my subscription, it felt like they were giving me a hard time on purpose. The website sent me to a page that didn't even exist for cancellations, and when I contacted customer support, they were zero help and just made everything more complicated. In the end, I had to get my bank involved and report it to the fraud department to sort things out.
Online course subscription
My experience with this online course subscription has been really disappointing, eh. I signed up and was told my renewal fee wouldn't be charged, but then I saw it show up on my account out of nowhere. I've sent a bunch of emails to customer service, but haven't heard back yet. It's so frustrating when they don't communicate and make promises they can't keep. I'm super unhappy with everything and definitely wouldn't suggest this service to anyone.
Bite-sized info documentaries
The masterclasses were interesting, but I found myself craving more in-depth information. It would have been helpful if they offered short courses to better cater to what their audience wants. I was disappointed by the lack of transparency and the sneaky renewal charges that popped up after a year of signing up.
Subscription Refund Dispute
Despite all the hype in the ads, my time with the subscription was kind of a letdown. It took forever to get any response from them, and when I finally did, they said no to a refund. Pretty disappointing after all the headaches. The courses weren't all that great either, not very engaging or informative. I prefer watching TED Talks or YouTube for better content. Overall, this whole thing was a letdown, especially coming from a big company like that.
Online learning experience
The online learning experience on this platform has been top-notch. I've been really impressed by the great instructors and the wealth of knowledge they share in every course. The interactive way the classes are conducted has made it a breeze for me to stay engaged and understand the material. All in all, I'm very happy with the quality of education provided by this platform.
Gifted subscription
A few years back, my partner and I got given a subscription to this online platform as a gift. We weren't really into the courses they had, so we signed up but never actually checked any of them out. Turns out, they were taking out $180 a year from us for three years without us even knowing. The charges always happened around the holidays, so we never noticed them on our credit card statements. This year, we finally caught on and called customer service. They refunded us for this year and cancelled the auto renewal, but they wouldn't budge on the charges from the past years. It was super frustrating and a costly mistake on our end.
Online learning platform subscription
I gotta say, those online courses really impressed me! The content was super interesting, and the instructors really knew their stuff. But I gotta admit, I was a bit let down by their sales tactics. They were running this 2 for 1 deal, but there was no mention of a money-back guarantee. And don't even get me started on their customer service. Those guys took forever to respond, and when I asked for an invoice, they were not willing to cooperate.
Gift redemption issue
I got a learning platform gift not too long ago and was super pumped to dive in. But turns out, it just didn't jive with me. I didn't even crack open one lecture before deciding to call it quits on the gift. To my dismay, I was shut down when I asked for a refund because the gift had already been "redeemed." It's pretty annoying that this policy locks customers in, forcing them to keep something they're not feeling anymore.
Subscription Nightmare
They're asking way too much for their supposed "premium" content. It's like they wanna drain your wallet until you gotta give in like a faithful follower. Watch out, once you're hooked, they won't let you leave. Cancelling your subscription isn't simple at all, it's like they do it on purpose to keep you hooked. It's obvious this company is full of crooks who don't mind snatching your cash.
Charged incorrectly, excellent customer service
I had a little problem when I was charged the wrong amount for something I bought. So, I got in touch with Customer Service for some help, and I was pretty happy with how fast and efficient they were in fixing things. The person I talked to was really nice and they said they'd get me a refund right away. And you know what? They did! The money was back in my bank account on the same day. I was so relieved and thankful for how smoothly everything got sorted out.
Unauthorized charges on credit card
I just found some weird charges on my credit card from a service I never heard of before. I tried to get info from the company about who signed up and used my credit card, but they said they had no clue, which seems sketchy. It's not cool that they're trying to take my money without permission. Watch out if you're thinking about dealing with this company, folks.
Online course purchase
I recently signed up for an online course, eh, and let me tell you, it was a huge letdown. The way they were hyping it up, I thought I'd be learning from the best in the biz, but all I got was a bunch of fluff and self-promotion. They were more interested in patting themselves on the back than actually teaching anything useful. And when I asked for my money back, they ghosted me. Total rip-off, eh, waste of my time and hard-earned money.
My attempt to sign up
I tried to sign up for classes, but my card wouldn't go through. I was so frustrated and I even tried reaching out, but no one got back to me. It feels like they don't care about me at all. It's like trying to grab a piece of candy, but it's always just out of reach!
Two-year subscription
I accidentally ended up keeping my MasterClass subscription for two whole years because cancelling it was a total nightmare. I originally signed up just to watch one specific talk, but when it came time to cancel, it felt like mission impossible. The app and website didn't make it easy at all, and the customer service folks weren't much help either. Even when they gave me a link to try, it was a no-go, and I was out of luck for a refund since I missed the 30-day window. After what felt like forever, I finally got them to cancel my subscription. They even tried tempting me with a 50% discount, but by then I had already lost out on $400 that I could have saved.
Subscription to an online learning platform
I really thought this online learning platform was going to be great, but man, was I let down. The material was so basic, it didn't even touch on real-world stuff. And then they go and throw in these abstract masterclasses on ideas like opinions and mental states that just left me scratching my head. Plus, they were charging way too much for what they were offering. And don't even get me started on the customer service. I forgot to cancel my subscription, got billed for another year, tried to get a refund, and they basically told me tough luck. No empathy, no understanding, just all about the money. Not cool. I wouldn't recommend this place to anyone trying to learn something new.
Online learning courses
This website totally changed the game for online learning. I've totally switched to using it over other free platforms for my learning. There are so many classes to choose from, it's pretty impressive. They cover almost every subject you could think of. The quality overall is good, but there are a few classes that don't seem to fit right. Though, that might just be personal preference - what one person thinks is useless, another might find super helpful. The main downside for me is how much the courses cost. It can really turn some people off from using it.
Review with most votes
Subscription to an online lear
I really thought this online learning platform was going to be great, but man, was I let down. The material was so basic, it didn't even touch on real-world stuff. And then... Read onBy: Thaddeus