K. Armstrong

As a customer, I want to stress how important it is to keep an eye on your account details. I cancelled my renewal more than a year ago, but then had trouble logging in. I eventually gave up trying, only to find out later that I was charged $190 on my account. I'm feeling frustrated and let down by this experience, like I've been tricked. I really hope we can fix this quickly before things get worse.

I bought this Daily Bird Calendar from the store and I gotta say, I was kinda let down. The description said there would be a new bird every day, but there were times when they repeated the same bird. I had to talk to customer service about it, but the solution they offered wasn't great. It's really important to know exactly what you're getting before you buy something to avoid any letdowns. As a customer, I know my rights under the sales of goods act and I should be able to get a refund or exchange if necessary.

I just ordered some basketball kicks online, eh, and man, was I let down! I was so stoked to get a fresh pair of navy Air Jordan 3 Retros, thinking I could rock 'em like back in my ballin' days. But, when those babies showed up, I couldn't believe it - the box was wrecked, and the shoes looked like someone stepped all over 'em before! The toe was busted, laces were filthy, bottoms were scuffed up - they looked rough, eh. And I couldn't even send 'em back 'cause I needed 'em for a big event, y'know?

I recently bought a swimsuit from this online store. I was looking forward to getting it, but after waiting for more than a week, I found out that it was actually out of stock and not being processed as it said on the site. It's frustrating and confusing because now I have a package with an order number that I can't even track.

I bought this really cool wireless gaming mouse six months ago and let me tell you, it's awesome! It works like a charm and it has totally stepped up my gaming game. When I first got it, the desktop app wasn't the best, but they made some updates and now it's wayyyy better!