All reviews of dejon
Review about: MasterClass
Gifted subscription
A few years back, my partner and I got given a subscription to this online platform as a gift. We weren't really into the courses they had, so we signed up but never actually checked any of them out. Turns out, they were taking out $180 a year from us for three years without us even knowing. The charges always happened around the holidays, so we never noticed them on our credit card statements. This year, we finally caught on and called customer service. They refunded us for this year and cancelled the auto renewal, but they wouldn't budge on the charges from the past years. It was super frustrating and a costly mistake on our end.
Review about: Pit Boss
Grill purchase
I bought a grill at this place not too long ago, and I gotta say, I'm pretty disappointed with how it turned out. The darn thing started acting up real quick - the drive screw got all stuck and jammed, making it real tricky to fix. When I called the store for help, they just told me to call some 1-800 number, which ended up telling me to buy a whole new model. That really got me down considering the old one only lasted a couple months. It felt like they were just trying to get me to spend more cash on what seemed like a lousy product. This whole thing has really left me with a bad taste in my mouth about the company, and I'm not too keen on doing business with them again. Having to resort to sorting it out online because their customer service was lacking was a real hassle. It's not a good sign when a company cares more about making money than keeping their customers happy. I can only imagine how they treat their employees if this is how they treat their customers.