Berniece Kovacek

My experience with the subscription service was honestly really disappointing. I signed up for a year, but later on, I found out it wasn't really my thing, so I decided not to renew. But then, the next year, they went ahead and charged me without asking me first. When I tried to cancel my subscription, it felt like they were giving me a hard time on purpose. The website sent me to a page that didn't even exist for cancellations, and when I contacted customer support, they were zero help and just made everything more complicated. In the end, I had to get my bank involved and report it to the fraud department to sort things out.