FlixBus

FlixBus reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
83%
Would buy here again
Ordering
8.2
Service
8.0
Pricing
8.0
Delivery
7.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

My bus ride was awesome

10.0

"My bus ride was so great! It was right on time, which was awesome since I had to meet my pals and catch another bus. The bus was really clean and c..."

Critical

Overpriced hand luggage, dangerous driving, qui...

5.0

"To be honest, the whole experience was a huge disappointment. Firstly, the driver charged us way too much for a small carry-on that was definitely ..."

Most Voted

Bus trip from A to B

7.0

"My time on the bus was okay. The first part was good - left on time, Wi-Fi worked, and staff were nice. But then, the second part was rough. No Wi-..."

Reviews (23)

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My bus ride was awesome

M

14 reviews

10.0
Overall Rating
Would buy here again
Yes

My bus ride was so great! It was right on time, which was awesome since I had to meet my pals and catch another bus. The bus was really clean and comfy, which was perfect because I was sitting for so long. It even had wifi, which was amazing. I would totally recommend this bus ride!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bus ticket from Venice to Ljubljana

R

8 reviews

9.0
Overall Rating
Would buy here again
Yes

I decided to hop on the bus as suggested by my hotel in Venice because of the train strikes. Gotta say, I was pleasantly surprised by the whole experience. The bus was super clean, had big windows for a nice view, and the ride was smooth and quiet. The seats were comfy and the bathroom was tidy. Even with all the holiday traffic, the bus still managed to get to our destination on time. But once we got to Ljubljana, things got a bit chaotic when everyone tried to get off the bus at once and grab their luggage. Luckily, the driver was there to help with organizing the luggage situation. All in all, I was pretty impressed with the service and would definitely consider taking the bus again.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Bus trip

Z

2 reviews

8.5
Overall Rating
Would buy here again
Yes

The bus was bang on time, which was awesome. The driver was super friendly and gave us a nice welcome message before we took off. The bus was spotless and cozy. But, all that goodness was kinda spoiled by some loud passengers yapping on their phones through the bus speakers the whole darn trip!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

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Wi-Fi missing on Lviv-Krakow and Krakow-Malme routes

D

2 reviews

6.5
Overall Rating
Would buy here again
Yes

I was so disappointed that there was no Wi-Fi on the buses I took. I really needed it to stay connected while I was traveling. Also, the timing issue on my invoice was a big inconvenience because I had to wait an extra hour at the bus station. But even with these problems, the rest of the trip was pretty good in terms of comfort and speed.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Bus booking Zagreb-Split

A

3 reviews

6.0
Overall Rating
Would buy here again
No

So, I recently booked a bus from Zagreb to Split, Croatia and I just wanted to tell you about my experience. Overall, the booking process was pretty easy and straightforward. I had no problems with my luggage and the Q-code system made getting on the bus super quick. I was happy that my seats, 12A and 12B, were available in a packed bus. The driver was professional and drove safely, which I appreciated. It was nice that the information was in both Croatian and English over the speaker system. I was also able to charge my phone without any issues during the journey.

But, I gotta say, the bus itself could use some improvements. The seats were really tight and not very comfy, and it was kind of a bummer that seats 12A and 12B didn't have curtains. Plus, the broken handrest and damaged nets for storing things in front of passengers were pretty inconvenient.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

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Travel experience

W

1 reviews

8.5
Overall Rating
Would buy here again
Yes

My time with this bus company was pretty good overall. I liked that the buses were on time, the facilities were clean, and the drivers were friendly. But it would be even better if they had a proper waiting area for us passengers, especially when the train stations aren't open. Standing on the street just doesn't feel right.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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My bus ride

R

25 reviews

10.0
Overall Rating
Would buy here again
Yes

The bus was so comfortable and the people working there were really friendly. They had a guide who told us interesting stuff about the places we drove by. The wifi worked really well, which was great. And we didn't have to transfer to another bus, so we didn't have to rush around stations with heavy bags.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bus ticket from Vienna airport to Bratislava

B

6 reviews

10.0
Overall Rating
Would buy here again
Yes

The driver was so helpful when my flight got in early and I needed to catch an earlier bus from Vienna airport to Bratislava. I wasn't sure what to do since my ticket was for a later bus, but the driver helped me and a few others switch our tickets so we could get to Bratislava sooner. He was so willing to assist and quick in sorting everything out, which really made a difference in making sure the trip went well without any stress. I was really grateful for his professionalism and kindness. It definitely added to the overall positive experience of taking the bus.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Lost charger and cable in seat pocket

S

19 reviews

6.0
Overall Rating
Would buy here again
No

Hey there! I lost my charger and cable on the bus, can you believe it? Who forgets their charger, honestly? I reported it right away with pics and everything, but it's been a whole week now and no one has reached out to me. It was in seat 10A, come on! Can someone find my stuff and return it to me, pretty please?

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Bus ride convenience

P

25 reviews

8.0
Overall Rating
Would buy here again
Yes

The bus ride was nice and went smoothly. It arrived and left on schedule, giving us a quick and comfy ride. The price was really good, making it a top choice for travel. But, things got kinda confusing at the station because it wasn't clear which bus was going where. People had to keep asking for info, which was stressful and confusing. Plus, there weren't clear signs on the bus, so it was tough to tell if you were getting on the right one. The driver didn't say where we were going or help with luggage, which was a letdown.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

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excellent, clean, comfortable, seat selection, long trip, toilet

D

1 reviews

8.0
Overall Rating
Would buy here again
Yes

The trip was amazing, eh! The bus left right on schedule and it was really clean and comfortable. I even got to pick my own seat, which was a major plus for such a long journey. But honestly, they should totally have a washroom on board so we don't have to make so many stops, you know?

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
6.0

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Booked and paid for reserved seats

L

3 reviews

6.0
Overall Rating
Would buy here again
No

I made a reservation for a long bus ride and paid extra for seats. But the company switched our seats to unreserved for the second part of the trip last minute. We were bummed out cause we picked and paid for reserved seats on purpose. I reached out to customer service, they ended up giving me back the fee for the reserved seats, which I was thankful for. It would have been easier if they just gave the refund automatically.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Ride from Zagreb to Split

R

9 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently took a bus from Zagreb to Split and I gotta say, it was alright. The bus left on time and the drivers seemed pretty good at what they do. There were some delays due to road construction, but that wasn't on them. I appreciated the 15-minute break we got, and I was happy I reserved a seat, even though it wasn't the most comfy, since I had to share with a big rider who needed some extra space. The bus was clean and the temperature inside was just right. I'd probably ride again as long as I can reserve a seat, there are good schedules, and the prices are fair and competitive.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Ride bus great

J

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I used to take the Greyhound whenever I went to the airport or JFK, but now I take FlixBus. They always arrive on time, super clean, and more reliable than other buses. I recently took FlixBus from Vegas to LA, and it was a breeze!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bus ticket purchase

K

6 reviews

7.0
Overall Rating
Would buy here again
Yes

Getting a ticket was so easy, all the details were sent right to my inbox. But man, the lack of assigned seating was a bit of a mess - had to move around because of conflicting seat reservations, not cool at all!

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Bus trip with new bus, good price, no power outlets or WiFi

C

29 reviews

6.5
Overall Rating
Would buy here again
Yes

I gotta say, I was kinda let down by my last bus trip. The bus was new and pretty comfy, and the price was decent. But, I was disappointed that there were no power outlets or WiFi for the whole ten hours. I mean, come on, it's 2021, you'd expect those things on a long bus ride. And to top it off, the tap in the bathroom wasn't working, so no one could wash their hands. It was frustrating not having those basic things and it definitely impacted my trip.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
4.0

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First trip experience

M

23 reviews

10.0
Overall Rating
Would buy here again
Yes

The train was super clean, super comfy, and had awesome technology for booking tickets and getting station info easily. Plus, the price was unbeatable. Don't bother with parking at the airport, go with the train instead. Definitely suggest giving it a try!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bus journey from Torino to Verona

M

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I took a bus from Torino to Verona not long ago and the driver was amazing! It was raining on May 1st, which is also World Employees Day, but he still made sure everyone on the bus was comfortable and happy. He gave out paper towels to people who were wet, including their stuff, and asked if anyone needed help before we left. His kindness and hard work really made the trip special. I've been using this bus service for three years now, and this driver's exceptional service definitely stood out as one of the best experiences I've had.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Safe, affordable, nearly on time

O

1 reviews

7.5
Overall Rating
Would buy here again
Yes

My trip was pretty good overall. The driver was really good at driving and there was plenty of room for our stuff. But there were a couple of things that could have been better. For one, the regular outlets for charging weren't working, only the USB ports were. That was tough for people with devices that needed a regular outlet. And the Wi-Fi connection was weak, so it was hard to stay connected during the trip. It would've also been nice to have a bathroom on board. The trip was safe, cheap, and easy, but those changes would have made it even better.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

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Bus trip from A to B

A

6 reviews

7.0
Overall Rating
Would buy here again
Yes

My time on the bus was okay. The first part was good - left on time, Wi-Fi worked, and staff were nice. But then, the second part was rough. No Wi-Fi and we had to change buses, making us an hour late. Not the best trip, that's for sure.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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About FlixBus

FlixBus is a European mobility provider that specializes in long-distance bus travel, with services extending across Europe and the United States. Founded in 2013, following the deregulation of the German bus market, FlixBus quickly expanded its network, connecting cities and towns with a green and affordable travel option. The company operates on a unique business model, partnering with regional bus companies that operate services under the FlixBus brand. This approach allows for efficient operations and a wide-reaching network. Over the years, FlixBus has grown to become one of the leading bus networks in Europe, known for its commitment to sustainability, innovation, and providing accessible travel options for millions of passengers.

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Contact Information

Birketweg 33

80639 München

Germany

📧 service@flixbus.com

🌐 flixbus.com

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Last update: November 29, 2024

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