All reviews of M. Gleason
Review about: Wine Insiders
I ordered wine
I ordered some wine from this place but I never got it. I paid for it, but they said they didn't have my order. It's like I paid for invisible wine or something. I just wanted my grape juice, man!
Review about: Man Crates
Cool gift crate
So I got this gift box from them and it was amazing! I was so pumped to open it and see what was inside. But when I opened it, the box wasn't sealed properly and one of the things was broken. I was really disappointed. I decided to send them an email, even though I didn't think they would reply because most companies don't. But surprise, I heard back from a guy named Harold F. in just 6 minutes. He was super nice and said sorry for my bad experience. He even said he would send me a new box for free and replace the broken thing! I couldn't believe it! 2 days later, I got the new box and the broken thing was already on the way to me. Harold F. was awesome, man!
Review about: DiscountMags
Digital download purchase mistake
I kinda jumped the gun and criticized DiscountMags for making me use a certain reader for their digital downloads, but turns out they did mention that during the purchase. My bad for not paying close attention to the details. DiscountMags was cool about it though, they explained everything to me and even gave me a refund.
Review about: FlixBus
Bus journey from Torino to Verona
I took a bus from Torino to Verona not long ago and the driver was amazing! It was raining on May 1st, which is also World Employees Day, but he still made sure everyone on the bus was comfortable and happy. He gave out paper towels to people who were wet, including their stuff, and asked if anyone needed help before we left. His kindness and hard work really made the trip special. I've been using this bus service for three years now, and this driver's exceptional service definitely stood out as one of the best experiences I've had.
Review about: Urban Outfitters
Item received wrong color
I recently bought something online and when it arrived, it was the wrong color. Not only that, but the tags were wrong too. I got in touch with customer service for help, and they said they'd send a replacement, make sure the tags were right, and send me the correct item. But, I was let down when another wrong item showed up two weeks later. When I called again, they told me there was nothing they could do and asked me to return the wrong item. This whole thing really frustrated me and I was not happy with the service at all.
After that mess, I decided to try placing another order. But after waiting for 9 days with no updates, I contacted customer service for an update. They told me my order wasn't complete because they needed more payment info. I was surprised because I hadn't heard anything about this issue before. Now I'm not sure if they'll finish the order since the items I wanted may not be available anymore.
Overall, my experience with customer service was really disappointing and left me feeling frustrated. Because of all this, I don't recommend shopping from this retailer.