Man Crates Reviews
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Cool gift crate
So I got this gift box from them and it was amazing! I was so pumped to open it and see what was inside. But when I opened it, the box wasn't sealed properly and one of the things was broken. I was really disappointed. I decided to send them an email, even though I didn't think they would reply because most companies don't. But surprise, I heard back from a guy named Harold F. in just 6 minutes. He was super nice and said sorry for my bad experience. He even said he would send me a new box for free and replace the broken thing! I couldn't believe it! 2 days later, I got the new box and the broken thing was already on the way to me. Harold F. was awesome, man!
DIY sauce kit for Christmas gift
I got my bro a DIY sauce kit for Christmas and when it arrived at my place, one of the glasses was broken. That was a bummer! But the company was really great about it and sent me a new package right away. The team was awesome and really helped me out a lot.
Man Crates gift, very cool!
I didn't know how to get a discount on my purchase, so I decided to shoot a text to the customer service team. Let me tell ya, they were really nice! Hailey helped me out and even gave me back the money I would have saved with the discount. She was so friendly and got back to me in a jiffy. It's great that I can just drop them a text whenever I have a question. Thanks a bunch, Hailey!
Bday gift for hubby
I got a gift for my husband for his birthday but it didn't come on time because FedEx messed up. I contacted customer service and they were so nice and sent me a new package overnight. Even though it was late, my husband loved it! Also, the beef jerky was so good!!
Leather watch roll
I just bought a leather watch roll from this company, and let me tell you, their customer service is amazing. Before placing my order, I made sure of the shipping date with my postal code. But after I placed my order, I saw that the delivery date was two days after my anniversary. I was pretty upset, so I called customer service in a bit of a huff. When Garrett picked up the phone, he dealt with the situation so well and made me feel calm and happy by the end of the call. Thanks, Garrett, for turning my frustration into happiness!
Cocktail Tool Crate
So, my shipment ended up being late but the team was really great about it and they gave me back my shipping money without me even having to bring it up. When my Cocktail Tool Crate finally showed up, I was so stoked with how nice it was and how well it was put together. I had his name put on it and he and I were both totally thrilled. The whole crate delivery process was a cool idea, from the way it looked to the pure entertainment of watching my boyfriend try to open it with that crowbar, it was a memory we won't forget.
Whiskey Appreciation Crate
I bought the Whiskey Appreciation Crate a couple months back and I was really loving it. But then, I accidentally broke the fancy decanter it came with. I emailed customer service about it but didn't hear back right away. Then, a few days later, they sent me a brand new decanter for free! I was so impressed by their customer service and how they made it right. I'll definitely be coming back for more and I'd recommend their stuff to anyone. They not only replaced my broken item without any hassle, but I've really enjoyed everything else I've gotten from them too.
Whiskey lover's box
I ordered the Whiskey Lover's Box with the custom etched decanter and glasses, super excited! But when it arrived, it was someone else's order! Can you believe it? I emailed customer service and they were nice, said they'd send me a new crate. Second time around, the crate was missing! What a disaster! All I got was a random bag of jerky and glasses wrapped in paper. Seriously? If they mess up, they should send the WHOLE order again, eh? That's like basic customer service. This was a major letdown, eh.
Beer customized crate
I just bought a personalized beer crate for my partner for Valentine's Day. It got here real quick and was packed real nice. When we opened it up, we found out one of the glasses (for stout) was broken. I sent an email to Customer Service to let them know. They got back to me the next day and actually sent a whole new set of glasses, which was a pleasant surprise. The customer service was top-notch, and I was really impressed with how they handled everything so fast. I had a really good experience with this company and I'll definitely be coming back for more.
Review with most votes
DIY sauce kit for Christmas gi
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