J. DuBuque

I just got some sea kayak gear from the store and I gotta say, I'm super impressed with the quality and service. The kokotat drysuit I picked up has been a game-changer when I'm out on the water, keeping me warm and dry in chilly weather. The payment plan made it easier to afford the gear too. I'll definitely be back for more kayak stuff down the road.

I think it would be really helpful for customers if companies offered an email option for customer service inquiries. Being able to ask questions directly and get quick responses would make shopping more enjoyable and help build trust between the company and its customers. It may seem like a small change, but it could have a big impact on customer satisfaction and loyalty.

So, my shipment ended up being late but the team was really great about it and they gave me back my shipping money without me even having to bring it up. When my Cocktail Tool Crate finally showed up, I was so stoked with how nice it was and how well it was put together. I had his name put on it and he and I were both totally thrilled. The whole crate delivery process was a cool idea, from the way it looked to the pure entertainment of watching my boyfriend try to open it with that crowbar, it was a memory we won't forget.