Booking - Reviews and experiences

I can't believe how bold this company is, they won't take any responsibility for reservation issues. They just tell you to contact the property yourself if anything goes wrong. What's the point of using their services if they won't help you at all? Save yourself the trouble and book directly with the properties.

I recently bought some travel insurance from this website that only gives you one company to choose from. Super annoying, eh, because the company they were promoting didn't even have any contact info and their website was all confusing. I was left wondering why Booking would even team up with them when they don't seem to care about helping out us customers. Booking.com should really up their game and give people more choices and sort out these problems right away, for sure.

Sorry, eh? My partner account got blocked outta nowhere and I've been tryna get it fixed up, but those customer service folks are a real pain, eh? They've been no help at all, just makin' me wait on the phone forever with nothing to show for it. Feels like they're avoidin' me on purpose. I've asked tons of times to have all my info and email account taken off their website, but I'm still stuck waitin'. I'm so fed up with this company, wouldn't suggest 'em to anyone, eh.

This is the second time I've screwed up my booking and I was supposed to be on vacation today, eh! I called customer service and talked to this guy named Joe who was super chill. He put me on hold while he fixed everything with the hotel for me, and I didn't have to pay any extra money. Joe, you're the best, eh! My stress levels went back to normal, thanks to you!