Booking - Reviews and experiences
Oct 2023-Mar 2026
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Reviews (21)
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Accommodation Deposit
Accommodation Deposit
AccommodationLast year, I put down a deposit for a place to stay, but the host never gave me my money back. I called customer service so many times and let me tell you, they were completely useless! I even had to send them letters threatening to sue, but I never heard back. Just awful!
Accommodation mix-up
Accommodation mix-up
AccommodationWe booked an apartment in Nice online, but when we got there, they put us in a different place 1.1km away without even asking us first. We called customer service and it was no help at all. All they kept saying was that the owner is responsible, instead of trying to fix the problem. It looks like they're still letting people book a place that the owner says isn't even real.
About Booking
Yes, Booking.com B.V., commonly referred to as Booking, is a Dutch online travel agency for lodging reservations and other travel products. Founded in 1996 in Amsterdam, the company has grown to become one of the world’s leading digital travel platforms. It offers a wide range of accommodation options, from hotels and B&Bs to vacation rentals and resorts, in addition to providing flight, car rental, and airport taxi bookings through its integrated services. The platform operates in numerous countries and territories globally, providing services in over 40 languages. Over the years, Booking.com has expanded its offerings to include user-generated reviews, travel guides, and 24/7 customer support to enhance the booking experience for travelers worldwide.
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Categories Booking
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Last update: March 4, 2026
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