NITRADO reviews

Oh man, my game server was totally messed up for like two days. Couldn't play anything cuz it just kept restarting non-stop. But then this guy Ruben Ramirez from support swooped in and fixed it real quick! He was amazing, had everything sorted in under 20 minutes. Now I can finally get back to playing. Huge thanks to Ruben!

I had a problem with this company where they made the server renewal and charged me even though I had turned off the auto-renewal. I contacted their support team about it, but they only canceled the server and didn't give me a refund. I'm really disappointed with how they handled this, so I'd advise others to be careful when dealing with this company.

I recently got server hosting from this company, and let me tell you, it's been a complete nightmare. I set up the server a year ago, but I couldn't even use it. When I tried to cancel my subscription, I sent in a ticket and was told it was cancelled. But guess what? I'm still getting billed three months later. The support team's communication has been awful, and it's just been a frustrating experience overall. I highly recommend not using this service, it's just a waste of time and money. The website is a mess, not user-friendly at all, and it's a pain to navigate. The instructions for submitting a ticket are outdated and don't match what's actually on the website. I am so disappointed with the service quality I got from this company.

I recently bought a virtual private server and needed some help from customer support. Even though Nitrado has gotten some flak for their service, my experience was actually pretty good. The problem wasn't with the servers, but with the game company or the system I was using to play. When I got in touch with customer support, I was really impressed with how they helped me out. The guy I talked to, Nils Teichert, went out of his way to assist me. He was super friendly, helpful, and patient the whole time. Nils Teichert definitely deserves a shoutout for his awesome customer service skills.

I was having some trouble setting up my server and couldn't access it. The team really helped me out, they were super patient and efficient. They didn't make me feel dumb for not knowing some technical stuff, and they addressed all my concerns quickly. I'm really happy with the service I got.

So, like, I rented a server for my favorite game, and guess what? On the first day, the server goes KA-POW! So, like, I try to check out their site to see what's up, but all I get is this error code 500 - internal server error! Ughhh, so annoying! I can't even write a ticket and I can't use my server! And, like, there's no way to contact them either! Super uncool, man.

As a customer, I gotta say that VPS hosting service is not up to par and way too expensive. It seems like the company cares more about making money than making customers happy, which ends up limiting choices for us. The prices they charge don't match the service quality, so we end up feeling disappointed. It's just not cool that they control the market like that, stopping better hosting options from growing. Honestly, I wouldn't suggest using their services because of their greedy ways and the fact that we don't get our money's worth.

I can't believe how totally incompetent this host is. I thought they were my only choice, so I went ahead and bought a Chivalry 2 server from them. But from the get-go, nothing has been working right. I've tried everything I could think of to fix it myself, but the server still hasn't worked even once. Their customer service is terrible, they haven't offered any real solutions to help me out. Trust me, don't bother spending your money here, it's just not worth the hassle.

This company is amazing! Their servers are affordable and their customer service is top-notch. It's nice to actually talk to a real person and not just a robot. They really go the extra mile to help in any way they can. My experience with this company has been so positive, I will definitely be coming back as a customer.

The person I talked to for help was super helpful and friendly. They took the time to explain things to me and answered all of my questions right away.

I gotta say, I was really impressed with the customer support I got when I bought something recently. I had a problem that needed fixing and the person helping me out was super helpful. They took care of my issue right away. I was amazed at how fast they were and how well they handled everything. It's not often you come across such great customer service these days, so I was really grateful for the help I got.

I just rented a server for my gaming stuff, but I've been dealing with lots of crashes and rollbacks. The company's service has been pretty lame, even after trying multiple times to fix things. It's frustrating to see how they don't really care about customer satisfaction. I wouldn't suggest their services to anyone.

It's pretty frustrating how there's absolutely no human customer support around here. The customer support system they have set up is all automated and just keeps sending you in loops. It's annoying and really shows they don't care about us customers.

Oh man, let me tell you about Eduardo Caabeiro - they're the bomb! Always there when I need a hand, never making me wait forever for help. They're super quick and I just wish I could choose who I chat with because Eduardo is my go-to every time. Big shoutout to the team for having them around!

Handling my server has been a breeze lately! The support team has been absolutely fantastic and always ready to lend a hand with any issues that pop up. Adrian Ponce has been a huge help in getting me through any problems I've encountered. I'm really pleased with the service and support I've gotten.

I was really stressed out before, but then Jessica came and cleared up all my doubts. She was really friendly and reassured me about everything. Now I can enjoy playing Minecraft with my friends without any concerns!

When I had to cancel my server, I couldn't figure it out myself so I emailed the support team. Surprisingly, I got a quick reply from Adrian Ponce who was super nice and gave me some really great solutions. The customer service I got was top-notch and made a possibly annoying situation way easier to deal with.

Man, I just have to say, the folks on this team really know their stuff! Dennis Saleyka is amazing for finding and fixing my server issues so fast. Being good with computers myself, I understand how tough that work can be, and I am seriously blown away by their abilities. Huge thanks and shoutout to the support team!

I got myself an ARK SA server right on the day of its release for Xbox. But when I tried to go online, the server wasn't showing up. So, I decided to shoot an email to support. Those folks replied super fast and managed to fix the issue in just 20 minutes. Now that's what I call some top-notch service!

My experience with the customer service rep was awesome! They knew their stuff and were super helpful in getting my virtual server hosting set up. I had some tech questions and they answered them all perfectly. They were great at communicating and made all the technical stuff easy to understand. I was really impressed by their skills and how professional they were.