NITRADO Reviews
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Game server rental
I rented a game server for the first time to play with my buddies. Since I'm not great at English, I had to use Google Translate to talk to the customer service folks. Even though it was tough, they got back to me quickly and gave me clear directions to set up my server. I'm grateful for their patience and help in guiding me through the whole set-up.
Quick response to customer inquiry
I gotta say, I was pleasantly surprised by how fast the customer service team got back to me. Even with a 6-hour time zone difference, they gave me clear and accurate info on what I had to do. The team was so helpful and really knew their stuff, they guided me through everything. All in all, I was super happy with the service I got.
Quick and Easy Purchase
This company is amazing! Their servers are affordable and their customer service is top-notch. It's nice to actually talk to a real person and not just a robot. They really go the extra mile to help in any way they can. My experience with this company has been so positive, I will definitely be coming back as a customer.
Minecraft server hosting
Man, I just have to say, the folks on this team really know their stuff! Dennis Saleyka is amazing for finding and fixing my server issues so fast. Being good with computers myself, I understand how tough that work can be, and I am seriously blown away by their abilities. Huge thanks and shoutout to the support team!
I bought a gaming server
Oh man, let me tell you about Eduardo Caabeiro - they're the bomb! Always there when I need a hand, never making me wait forever for help. They're super quick and I just wish I could choose who I chat with because Eduardo is my go-to every time. Big shoutout to the team for having them around!
Server cancellation support
When I had to cancel my server, I couldn't figure it out myself so I emailed the support team. Surprisingly, I got a quick reply from Adrian Ponce who was super nice and gave me some really great solutions. The customer service I got was top-notch and made a possibly annoying situation way easier to deal with.
ARK SA server
I got myself an ARK SA server right on the day of its release for Xbox. But when I tried to go online, the server wasn't showing up. So, I decided to shoot an email to support. Those folks replied super fast and managed to fix the issue in just 20 minutes. Now that's what I call some top-notch service!
Got refund for purchase
Hey, so I was trying to get a refund for something I bought, eh? I contacted their support and this guy Adrian Ponce gave me a hand. He was really nice and sorted out my refund in no time. It was all good, no extra hassle or anything like that. He made it real easy for me, smooth sailing all the way.
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Minecraft server hosting
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