Namecheap

Namecheap reviews

21 reviews Verified company
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Overall Rating
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100%
Would buy here again
Ordering
9.8
Service
10.0
Pricing
8.8
Delivery
9.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Domain registration

9.5

"I've been using this domain registration service for the past four years, and I gotta say, the support team has always been dependable and qui..."

Most Voted

Domain and hosting purchase for business

9.5

"My recent experience with customer service was amazing. The person I talked to, Naveen, really knew their stuff and was super helpful in helping me..."

Reviews (21)

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Domain registration

L

18 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using this domain registration service for the past four years, and I gotta say, the support team has always been dependable and quick. Whenever I've had any questions or problems, they've given me fast and professional answers. I totally recommend this service to anyone who needs a reliable domain registrar. Suriya B from the support team deserves a shoutout for their outstanding service. Keep it up!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Website hosting purchase with full year plan

C

4 reviews

10.0
Overall Rating
Would buy here again
Yes

As someone new to website hosting, I gotta say I was really impressed by the help I got from Anton. He knew his stuff and helped me figure out what would work best for me. I feel good about my decision to go with this company. Anton's help and knowledge were top-notch, and I feel like I'm in good hands with Namecheap. Thanks for the awesome service and support!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain and hosting support

U

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Wow, the customer service was amazing! I had some problems with my domain and hosting, but the team really went out of their way to help me. They knew their stuff, and were so patient and friendly, making sure they figured out a solution that worked for me. Because of their great support, my issues got fixed fast, and I could get back to focusing on my business with no interruptions. I totally recommend their services!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Domain registration and tech support

S

3 reviews

9.0
Overall Rating
Would buy here again
Yes

I've been working at this company for 4 years, and let me tell you, the technical stuff can really give me a headache. It's like speaking a different language that I just can't seem to figure out. In the past, I tried to figure things out on my own, but it would take me ages to do something as simple as moving my domain to a new website. Now, whenever I get stuck, I just reach out to their support team, and they are honestly a lifesaver. Even when I ask what I think are silly questions, they are always patient and walk me through the issue step by step, fixing it in no time.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Website domain purchase

F

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I was just looking to buy a domain for my new business, and man, I was totally lost on that website. All the steps and tech talk had me feeling so overwhelmed and confused. But then I found the chat for help, and this super patient rep took me through everything step by step. They helped me make sense of it all. Thanks to them, I finally got my domain and my website is good to go. I'm so thankful for their help and knowledge.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Web hosting services

J

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been with this web hosting company for over six years now and I gotta say, they have always treated me right. The customer service and tech support I've gotten from them has been top-notch. Jeyabrindha D and Vladyslav S are just some of the reps I've dealt with, and they've all been patient, knowledgeable, and super helpful. They really take the time to break down all the technical stuff for me in a way that makes sense, and I really appreciate that. I've been around the online business block a few times, and let me tell you, the support I get from Namecheap blows the competition out of the water. I'm always happy with the service I get and you can bet I'll be sticking with them for a long time.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

VPN subscription

M
9.5
Overall Rating
Would buy here again
Yes

I just signed up for a VPN plan for a whole year and I gotta say, I'm really happy with how it's been working. The VPN is doing its job well and I feel secure and private using it. The customer service with live agents has been excellent, they're really helpful if you have any problems. I got help from Adraina B and she was amazing. Overall, I'm really happy with my VPN and I would totally recommend it to anyone looking for a trustworthy and effective VPN service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

UPI Payment System

W

14 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using the UPI payment system for a while now and I gotta say, it's super convenient and hassle-free. Unlike other payment methods, there are no transfer fees involved, which makes it a top choice for lots of users. Plus, the fact that it's easy to use for buying veggies or making big business transactions makes it versatile and accessible to everyone.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain recovery assistance

H

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I goofed and forgot to renew my domain, so I had to shell out some extra cash to get it back. Then I reached out to the online support team for a hand. They were super quick and got everything sorted out in no time, showing they really knew their stuff. Overall, I've been happy with their service since I started a year ago, and I'm pretty satisfied with how things turned out. I'd totally recommend their support services to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

domain registration and hosting services

W

16 reviews

9.0
Overall Rating
Would buy here again
Yes

I just signed up for a domain name and web hosting, and let me tell you, the customer service was amazing. The person I chatted with online was super friendly, patient, and really knew their stuff. They walked me through setting up my TOPT and backup codes, making sure I got it all. If only all customer service reps were as good as Ragesh. They really paid attention to what I needed and fixed everything right away. I'm really pleased with the help I got.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Domain name and business email purchase

P

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a domain name and a business email, and I gotta say, I'm pretty happy with the service I got. The domain name and email arrived on time, which was nice. But, since I'm not that great with tech stuff, I did have some trouble getting everything set up. Luckily, the customer service folks were super patient and gave me a hand, walking me through everything until it was all good to go. I really want to thank them for their help in making sure everything was set up right. Thanks again to the team for all their help.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

domain name registration

J

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a domain name and the awesome folks at this website really helped me out quickly and nicely. The people in the chat were so friendly and really went above and beyond for me. I always look forward to great customer service and these guys never disappoint.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain registration and hosting services

T

5 reviews

9.0
Overall Rating
Would buy here again
Yes

I gotta tell ya, the customer service team is just amazing. They really know their stuff, super patient, and quick to fix any problems I've had with my domain and hosting. Sofiia H, Sakthi B, and Suzy Q - they've all been so helpful and really went the extra mile for me.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Domain renewal issue

A

10 reviews

9.5
Overall Rating
Would buy here again
Yes

My website domain expired and it was a total nightmare, eh! It's connected to my business, my business cards, everything. I tried to renew it on my own, but I couldn't figure out what the heck went wrong. Luckily, when I contacted customer service, they hooked me up with a really awesome guy named Yaromyr K. He not only helped me get my domain back, but he also made sure all my important info was synced up properly, eh. His customer service skills were top-notch, as he listened patiently to all my questions and gave me detailed explanations. Thanks a lot for coming to the rescue!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

SSL certificate renewal assistance

G

17 reviews

9.5
Overall Rating
Would buy here again
Yes

I was actually pretty amazed at how helpful the customer service rep was during our live chat on the website. Katerina was able to quickly help me out with my questions about renewing my SSL certificate and adding some records. She was super efficient and friendly, which made everything go smoothly and stress-free. I'm really thankful for the great help I got from Namecheap.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Domain registration and hosting

J

4 reviews

8.5
Overall Rating
Would buy here again
Yes

I just set up a domain and got hosting from a company. It was pretty easy to do, but I had some small issues with the website setup. Luckily, customer service was fast to help me fix any problems. I'm happy with what I bought and the help I got.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

2 factor authentication issue resolved

S

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently had a problem with my 2 factor authentication because I couldn't access my authentication app anymore. I contacted customer service for help, and I was pleasantly surprised by how good the service was. The support person, who I later learned was named Darsini M, was really helpful and got things done quickly. They walked me through the steps, asked for the info they needed, and fixed my issue right away. I was impressed by how professional and nice they were during our conversation. I'm thankful for their help and want to say a big thank you to Darsini for the great support.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain setup experience

K

3 reviews

10.0
Overall Rating
Would buy here again
Yes

Setting up my domain for the first time was pretty overwhelming, eh, especially since I wasn't really sure what to do. Even though I tried my best to follow all the instructions, I was still feeling pretty lost, you know? But when I reached out to the chat support, the person helping me was super amazing. They not only answered all my questions patiently, but they also gave me some great suggestions on other services that could help me out. I really appreciated their honesty when they realized I didn't need those extra services and helped me get a refund. The level of support I got totally exceeded my expectations and made the whole process easy-breezy. Now I feel way more confident about managing my domain and will probably renew it in the future, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Domain registration and customer support

N

20 reviews

9.5
Overall Rating
Would buy here again
Yes

Yeah, so I just had a really good experience with customer support, eh. I messed up my domain registration but it was totally my bad. This guy Hakkim Nassir was the one helping me out, and he was awesome. He fixed the problem real quick and made sure everything was sorted out with my domain. I really appreciate his professionalism and how fast he took care of my issue, you know?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Domain name Cname record issue

J

22 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been with this company for a while now, and I've always been happy with their service. But this time, I had a problem with the Cname records for one of my domains. So, I had to reach out to their support team for help. Luckily, the agent I talked to, Dharani S, not only understood the issue quickly but also fixed it fast. I'm not sure what caused the problem on my end, but Dharani's speed in solving it has made me a loyal customer. Trust is key in services like this, and Namecheap has definitely gained mine.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

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About Namecheap

Yes, Namecheap is a global web hosting and domain registration company founded in 2000 by Richard Kirkendall. With a strong emphasis on providing affordable domain name registration and hosting services, Namecheap has grown to offer a broad range of internet services to individuals and businesses alike. The company prides itself on its commitment to privacy, customer service, and user-friendly experiences. Over the years, Namecheap has expanded its offerings to include web hosting, security services such as SSL certificates, privacy protection, and a variety of tools designed to help users establish and maintain their online presence effectively. Based in Phoenix, Arizona, Namecheap has established a noteworthy presence in the market with over 10 million domains under management.

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🌐 www.namecheap.com

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Last update: November 29, 2024

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