Namecheap Reviews
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Web hosting services
I've been with this web hosting company for over six years now and I gotta say, they have always treated me right. The customer service and tech support I've gotten from them has been top-notch. Jeyabrindha D and Vladyslav S are just some of the reps I've dealt with, and they've all been patient, knowledgeable, and super helpful. They really take the time to break down all the technical stuff for me in a way that makes sense, and I really appreciate that. I've been around the online business block a few times, and let me tell you, the support I get from Namecheap blows the competition out of the water. I'm always happy with the service I get and you can bet I'll be sticking with them for a long time.
2 factor authentication issue resolved
I recently had a problem with my 2 factor authentication because I couldn't access my authentication app anymore. I contacted customer service for help, and I was pleasantly surprised by how good the service was. The support person, who I later learned was named Darsini M, was really helpful and got things done quickly. They walked me through the steps, asked for the info they needed, and fixed my issue right away. I was impressed by how professional and nice they were during our conversation. I'm thankful for their help and want to say a big thank you to Darsini for the great support.
Domain and hosting purchase for business
My recent experience with customer service was amazing. The person I talked to, Naveen, really knew their stuff and was super helpful in helping me set up my domain and hosting. They didn't just explain things, they also showed me visuals to make it easier to understand. As a newbie in the online business world, their support was so helpful and I really appreciated it. Naveen's knowledge and patience gave me the confidence to move forward with my online projects. I'm really thankful for the great service I received from Naveen and the company in general.
Domain name Cname record issue
I've been with this company for a while now, and I've always been happy with their service. But this time, I had a problem with the Cname records for one of my domains. So, I had to reach out to their support team for help. Luckily, the agent I talked to, Dharani S, not only understood the issue quickly but also fixed it fast. I'm not sure what caused the problem on my end, but Dharani's speed in solving it has made me a loyal customer. Trust is key in services like this, and Namecheap has definitely gained mine.
UPI Payment System
I've been using the UPI payment system for a while now and I gotta say, it's super convenient and hassle-free. Unlike other payment methods, there are no transfer fees involved, which makes it a top choice for lots of users. Plus, the fact that it's easy to use for buying veggies or making big business transactions makes it versatile and accessible to everyone.
Domain recovery assistance
I goofed and forgot to renew my domain, so I had to shell out some extra cash to get it back. Then I reached out to the online support team for a hand. They were super quick and got everything sorted out in no time, showing they really knew their stuff. Overall, I've been happy with their service since I started a year ago, and I'm pretty satisfied with how things turned out. I'd totally recommend their support services to others.
domain registration and hosting services
I just signed up for a domain name and web hosting, and let me tell you, the customer service was amazing. The person I chatted with online was super friendly, patient, and really knew their stuff. They walked me through setting up my TOPT and backup codes, making sure I got it all. If only all customer service reps were as good as Ragesh. They really paid attention to what I needed and fixed everything right away. I'm really pleased with the help I got.
SSL certificate renewal assistance
I was actually pretty amazed at how helpful the customer service rep was during our live chat on the website. Katerina was able to quickly help me out with my questions about renewing my SSL certificate and adding some records. She was super efficient and friendly, which made everything go smoothly and stress-free. I'm really thankful for the great help I got from Namecheap.
Review with most votes
UPI Payment System
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