All reviews of Shania
Review about: Ardene
Boots with hole
I was really excited when I ordered a new pair of boots online, but when they arrived, I was so disappointed to see a 5mm hole in the sole. It's not cool that they didn't check the quality properly before sending them out, and it doesn't look good for the company. When I got in touch with customer service, they only offered me a tiny 20% off my next online purchase, but I couldn't use it on anything that was already 50% off. I think they should have just given me the discount to use however I wanted, either in-store or online. Their customer service and quality control need to step it up, or else it's just going to keep ruining people's shopping experiences.
Review about: Biossance
Easy to navigate
This website was really user-friendly and easy to navigate. I liked how everything was all organized so I could find what I needed super fast. The only bummer was there wasn't a chat box to ask questions. I also wanted to shout out my friend who told me about this site, but I couldn't figure out where to do that.
Review about: Whitestone Dome
Screen protector
This screen protector is truly top-notch, eh? I made sure to follow the instructions real careful, they really stressed how important it was. After adjusting the sensitivity and re-adding, the fingerprint reader works like a charm. One thing that really helped was adding the same fingerprints twice, it really does the trick. Honestly, this is hands down the best screen protector I've ever had, and I've tried a whole bunch in the past, you know?
Review about: InVideo
Video editing software purchase
I bought some video editing software from this company not too long ago and I gotta say, I was really impressed by the customer service. Any issues I ran into were resolved super quickly and the team member, Rex, that I dealt with was so efficient and helpful. The training they provided was easy to follow and they really took the time to make sure I grasped everything beyond just the basics. Overall, I'm really happy with how things went down with this company.
Review about: Moyses Stevens
Mother's Day bouquet
Our plans for a sweet Mother's Day surprise for my wife went down the drain. We ended up feeling let down and frustrated when the promised delivery didn't show up on time. The excuse of "lack of access" was pretty ridiculous - we live in a regular house with a front porch, after all. The next-day delivery didn't happen either, and we felt ripped off and disappointed. The money we spent on the flowers and delivery wasn't worth all the hassle and letdown we went through.
Review about: Klook
Fast, reliable SIM card
This SIM card service is amazing! Every time I go to Taiwan, I always come back to it and it never lets me down. The speed and coverage are great, and it's super easy to grab it at the airport. I can't even think about using a different service now.
Review about: Fern & Petal
Essential oils and diffuser blends
I really like the essential oils and diffuser blends they have here! They smell amazing and give my room a spa-like vibe. I'm a big fan of the lavender and eucalyptus scents. The packaging is also really nice and eco-friendly, which I think is great. Using them always helps me feel so calm and relaxed.
Review about: Foreo
Faulty device exchange process
My recent experience with getting my device exchanged at Foreo in Singapore was quite frustrating. First off, I have to say that the customer service, especially from Paula, was amazing. She really took the time to listen to my concerns and was very helpful. I would definitely give her 5 stars. However, the actual process of exchanging the device was not so great. The policy right now says that we have to go back to the store where we bought the device to get it exchanged. This is fine if the store is close by, but the Sephora stores in Singapore that sell Foreo products are not convenient for me. This makes it really hard for me to get my Luna 4+ and other Foreo devices exchanged when they are not working properly. Paula did try to help by offering to deliver my Luna 4+ to me, but there was a problem with actually exchanging the device. I was supposed to open the battery lid with a knife, which was difficult and seemed dangerous for me since I don't know much about these things. As a loyal customer of Foreo, I really hope that the company can take another look at their device exchange policies in Singapore, especially for customers like me who might need to get their devices exchanged more often because they keep having problems.
Review about: 66°North
Polartec fleece purchase
I just bought a Polartec fleece from this shop and I have to say, the quality is amazing. It's so soft, warm, and durable, making it a perfect choice for the winter ahead. And not only was the product great, but the customer service was top-notch too. The lady I talked to was not only really nice, but she also helped me quickly find the perfect size and style for what I needed. All in all, I'm super happy with my purchase and the whole shopping experience at this store.
Review about: Overstock
Adirondack Chairs and Table
Let me tell ya, ya might wanna steer clear of those Adirondack chairs and table I got from this website. The quality ain't up to par, and after just a few weeks, they already look all faded and beat up. I thought they were great and even told my pals to check 'em out, but now I wish I hadn't - their chairs look just as bad now. And don't even get me started on the customer service! It's a nightmare - can't even get a hold of anyone to complain or show 'em pics of how bad it is. Trust me, do yourself a favor and don't waste your money on these things.
Review about: Green Man Gaming
S.Korea Purchase
Buying games from South Korea can be a bit tricky with the payment system, could definitely use some improvements. But the price was really good and I got my key super fast.
Review about: ALLSAINTS
Remote location order
I bought something from this place and I live way out in the boonies in Spain. I shop here a lot. This time it was my first order of the new year and it seems like they have improved their delivery compared to last year. My order was going to be a day late since they're based in the UK. But the customer service was really good, Ramiz was super nice and refunded my delivery charge without any problems. The products from here are mostly environmentally friendly and look amazing as well.
Review about: Morphe
Jaclyn Hill pallets, brushes
I bought 3 Jaclyn Hill palettes and some brushes for my daughters for Christmas from this shop. They arrived really quickly and were just what I was looking for. I really like all the different brands they carry and they always have great deals.