All reviews of Shania

  • Review about: Foreo

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    Faulty device exchange process

    My recent experience with getting my device exchanged at Foreo in Singapore was quite frustrating. First off, I have to say that the customer service, especially from Paula, was amazing. She really took the time to listen to my concerns and was very helpful. I would definitely give her 5 stars. However, the actual process of exchanging the device was not so great. The policy right now says that we have to go back to the store where we bought the device to get it exchanged. This is fine if the store is close by, but the Sephora stores in Singapore that sell Foreo products are not convenient for me. This makes it really hard for me to get my Luna 4+ and other Foreo devices exchanged when they are not working properly. Paula did try to help by offering to deliver my Luna 4+ to me, but there was a problem with actually exchanging the device. I was supposed to open the battery lid with a knife, which was difficult and seemed dangerous for me since I don't know much about these things. As a loyal customer of Foreo, I really hope that the company can take another look at their device exchange policies in Singapore, especially for customers like me who might need to get their devices exchanged more often because they keep having problems.


  • Review about: Overstock

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    Adirondack Chairs and Table

    Let me tell ya, ya might wanna steer clear of those Adirondack chairs and table I got from this website. The quality ain't up to par, and after just a few weeks, they already look all faded and beat up. I thought they were great and even told my pals to check 'em out, but now I wish I hadn't - their chairs look just as bad now. And don't even get me started on the customer service! It's a nightmare - can't even get a hold of anyone to complain or show 'em pics of how bad it is. Trust me, do yourself a favor and don't waste your money on these things.


  • Review about: ALLSAINTS

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    Remote location order

    I bought something from this place and I live way out in the boonies in Spain. I shop here a lot. This time it was my first order of the new year and it seems like they have improved their delivery compared to last year. My order was going to be a day late since they're based in the UK. But the customer service was really good, Ramiz was super nice and refunded my delivery charge without any problems. The products from here are mostly environmentally friendly and look amazing as well.


  • Review about: Morphe

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    Jaclyn Hill pallets, brushes

    I bought 3 Jaclyn Hill palettes and some brushes for my daughters for Christmas from this shop. They arrived really quickly and were just what I was looking for. I really like all the different brands they carry and they always have great deals.