Victoria's Secret Reviews
Reviews (6)
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Black lace babydoll set
I bought this really cute black lace babydoll set from a lingerie store not too long ago. Sadly, one of the straps was all wonky and stitched wrong, so I couldn't even wear it. But the customer service team there totally came through for me - they were super quick to help and gave me a refund right off the bat. And get this, they even sent me a new item to replace the messed-up one without charging me extra. I was seriously impressed by how well they handled my issue, no stress at all. You don't see amazing customer service like that every day, especially when it comes to shopping for lingerie.
Bras and panties
I went to the store the other day and everything was pretty good, but there was a problem with the checkout counter for wheelchairs. Since I use a wheelchair, the lower counter meant for us was always covered with stuff so I couldn't use it. I had to use the higher one instead, and it was really hard and painful for me to reach to finish my purchase. The staff tried to help my daughter while she was shopping, which was nice, but I was disappointed to see how little thought was put into making the checkout accessible for disabled customers.
lingerie set
I just went to this store and had the best customer service! As soon as I walked in, the sales associate was super helpful and really paid attention to what I needed. She took the time to measure me, gave me some style suggestions, and was always there to help out with sizing in the fitting room. She was so polite and cheerful, it made shopping a breeze. I didn't catch her name, but her service was top-notch - I'll for sure be back to this store again!
Body lotion and spray purchase
I just bought some body lotion and spray from this store. I think they had a pretty good selection and I was happy with how nice the products were. The bras seemed to be on the smaller side, so I'd recommend being careful when buying them. On the plus side, I also got a pair of house shoes that fit me perfectly and are super comfy. Overall, I'm happy with my purchases.
Lingerie and accessories
The cashier I was dealing with was super nice, polite, and really knew their stuff. I had a bunch of stuff to buy, and they made it all look easy and done with class. They paid attention to what I wanted and gave me some great suggestions and help. Overall, my time with this cashier was top-notch, a perfect 10 out of 10.
Comfy lingerie
The lingerie always fits just right. I've always been happy with the quality, but lately it seems like it's not as good as it used to be. It's a bit disappointing because the prices keep going up. It's still nice and comfy, but definitely not as great as before the pandemic. I wish there was an app and better customer service for any issues that come up.
