RVCA Reviews
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Recent orders
I recently bought some stuff from this company and I gotta say, I was pretty impressed with how it all went down. I had seen some bad reviews but I decided to take a chance anyway, and I'm really happy I did. My orders came quick and there were no problems at all. The products were top-notch and ordering was a breeze. I just had to spread the word about how great everything was and I hope the company keeps it up with their customer service to keep everyone happy.
T shirt purchase
I was really itching for a cool t shirt but I was hesitant it wouldn't arrive on time. I placed my order and then made the mistake of reading the reviews afterward. To my pleasant surprise, it actually arrived earlier than I thought and it fits like a glove! I didn't even have to contact customer service, the whole process was a breeze. I'm up here in Canada, so I wonder if that changes things for other folks writing reviews?
Shorts with broken seam
I was kinda on the fence about buying something because of some bad reviews, but I took a chance. I got a pair of shorts that ended up having a broken seam after just one wear. I got in touch with customer service, and they were super quick and nice about fixing the issue. They said they'd send me a new pair for free, and the whole process was really friendly and fast. I was actually really happy with how they handled everything.
Cargo pants
I bought these awesome cargo pants, but they ended up being too small for me, eh? So, I had to return them. The return was a breeze and I got my money back in no time at all.
Coat purchase, slow delivery
I recently bought a coat online and boy, was I ever let down by how slow the delivery was! It took more than two weeks for that coat to show up, which, in my opinion, is totally unacceptable. And to top it off, when I decided to return it because of the delay, I ran into even more problems. I sent a bunch of emails using their online form, but guess what? Not a single response about my refund. On top of that, I couldn't even get through on the phone number they provided. This lack of communication and terrible customer service is just not okay. I'm gonna start warning everyone I know about the terrible experience I had with this company on every platform I can find.
Robbed of my cash
Oh man, what a total rip-off! I tried reaching out to them so many times, sent emails and even slid into their DMs on Instagram. But did I hear back from them at all? Not a peep. They just went ahead and took my money, canceled my order, and left me hanging without even a heads up or a refund. It's ridiculous. Thank goodness I paid through Paypal, they're getting involved now to help me sort this disaster out. Their customer service is a complete joke, and let's not even talk about the crappy quality of their products.
Misdirected order, terrible service
Oh boy, what a disaster! I ordered some clothes and guess what? They got sent to the wrong address all because of some mix-up with PayPal. So, I reached out to customer service for some help and you won't believe what happened - they wouldn't own up to their mistake and actually had the guts to hang up on me! I am so let down by their lack of accountability and you can bet I won't be spending my money there again. Do yourself a favor and stay away from this whole mess of a company!
My recent online order.
I bought something online and it was a total disaster. The customer service was just awful. When I sent back what I bought, I didn't even get all my money back. It looks like they have no idea what they're doing with shipping and stuff. Trying to contact them was a nightmare - I either got automated responses or no response at all to my emails. There's no phone number to reach a real person. I used to like this brand, but now I'm totally put off. I'm never buying from them again.
Missing Item Refund
I recently bought something from this company, and sadly, they forgot to include one thing in my package. So, I reached out to their customer service, and they asked for photos of the item right out of the box. I didn't take any photos before unboxing, so that was a tough request to fulfill. Even after trying to explain that to them, I didn't get a refund for the missing item. The whole situation has left me feeling really frustrated and let down by their customer service.
Ordered pants
So, I ordered these really awesome pants and I was pumped for them to arrive. But man, they took forever to get here, like seriously forever. And to top it off, I didn't even get a tracking number so I had no clue where my package was. And then when they finally showed up, they didn't even fit right so I had to send them back. It's been forever and I still haven't gotten my money back. Like, seriously, come on, just give me my money!
Unwilling to make purchase
After reading all those bad reviews from customers who’ve bought from this company before, I’ve decided to hold off on making my purchase. It’s pretty discouraging to see so many folks unhappy with their orders, especially when I was really looking forward to backing this brand and getting a great product. The general agreement on lousy service and lack of communication from the company has turned me off from buying anything from them in the future. It’s a bummer to see my excitement squashed by the negative feedback from others who’ve had not-so-great experiences.
Clothing and accessories
Eh, so I was a customer at the store, and let me tell ya, I was bummed out with how slow the delivery was and how the customer service was MIA. I ordered some clothes and accessories, but after waiting for days, my stuff still hadn't been sent out. And to top it off, I saw that the prices went down less than a day after I ordered. I tried reaching out to customer service to see if they could match the lower price, but no one got back to me. It really rubbed me the wrong way, you know? I wasn't happy with how things went down, so I'm thinking twice about shopping there again.
My recent online purchase
I bought something online not too long ago and I gotta say, the processing and delivery time was a real bummer. So I got this email confirming my order and it said it would arrive in 2-3 business days. I was cool with waiting, but it's been a whole 10 days now and no package in sight. I emailed them to ask what's up, but all I got back was a generic response with the same delivery timeframe. This isn't the first time this has happened with this company, and honestly, I'm feeling pretty annoyed and let down with their service.
Black Hoodie Purchase
I bought a black hoodie from this company not too long ago, but I never actually got my hands on it. I tried reaching out to them by email to sort things out, but they weren't very cooperative. Apparently, I missed their crazy one-month deadline for reporting missing packages, so they wouldn't give me a refund or send a replacement item. I'm so let down by their terrible lack of customer service and honesty. They pretty much took my money and left me with nothing to show for it. I won't be shopping with them ever again, and I'll make sure to tell everyone I know about how shady they are.
Christmas presents purchased
I bought some Christmas presents at the end of November, but one item didn't fit my friend. I tried to exchange it for a different size on December 21st, but the customer service said it wasn't possible. They suggested I buy the item again instead. I was really disappointed with this response, felt like I was getting bad service. I know there's a 30-day return policy, but at Christmas time, it's important to get things quickly so they arrive before the holiday. This whole situation has made me frustrated and now I'm not sure about buying from them again.
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Recent orders
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