K. Champlin

I bought something online and it was a total disaster. The customer service was just awful. When I sent back what I bought, I didn't even get all my money back. It looks like they have no idea what they're doing with shipping and stuff. Trying to contact them was a nightmare - I either got automated responses or no response at all to my emails. There's no phone number to reach a real person. I used to like this brand, but now I'm totally put off. I'm never buying from them again.