Priority Bicycles - Overall Rating based on 24 reviews

100% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-29
Smooth ordering process, quick

I had an awesome experience ordering my bike from this company. The ordering process was super easy and straightforward, and there was great communication from the time I placed... Read onBy: Borer

Review with most votes

  2023-11-10
Multiple bicycle purchases

I recently bought a bunch of bikes from this company and I gotta say, every purchase has been super easy. The bikes are top-notch quality and make for a great ride. I got the L ... Read onBy: M. Kihn

Reviews (24)

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    Smooth ordering process, quick delivery, helpful customer service

    I had an awesome experience ordering my bike from this company. The ordering process was super easy and straightforward, and there was great communication from the time I placed my order to when my bike arrived. The assembly videos they provided were really helpful, though I would suggest having some mechanical know-how or patience for putting it together. You might need to make some small adjustments because of the nature of mechanical stuff, but overall, it went really well. The customer service folks were quick to answer any questions I had, which I really appreciated. The belt drive and shifting were good to go, no problems there. I've already told my friends about this company and will keep recommending it in the future.


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    New bike purchase

    The folks at this bike shop really know what they're talking about. I had a fantastic time buying my new bike from them. They were super helpful, professional, and didn't mind answering all my questions. I felt good about my purchase because they really knew their stuff. Plus, their customer service was excellent. They were so nice, ready to help, and made the whole buying experience simple and hassle-free. I would definitely suggest this shop to anyone looking for a new bike.


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    Electric bikes

    I just bought a couple of electric bikes from this spot and let me tell you, they're amazing! These bikes are decked out with awesome features, especially the Enviolo trekking hub which guarantees a super smooth and fun ride every time. There were a few little problems when the bikes showed up, but thankfully it wasn't the store's fault. The customer service squad helped us out fast and took care of everything in a jiffy. All in all, it was a fantastic experience and I highly recommend it.


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    Awesome bike, easy assembly

    I picked up this awesome bike and it was a breeze to assemble with their help! Putting it together was as easy as pie, and the bike is sturdy and enjoyable to ride. I really enjoy roaming around town on it, it's fantastic. The customer service was exceptional and the bike itself is phenomenal.


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    600 model

    My experience with Priority Bicycles was absolutely amazing. What really stood out for me was how Priority backs up their products. The customer service I got was excellent; I've never received such great service from any company. About a year and a half ago, I bought the 600 model and I've already ridden over 7000 miles on it, still using the original Goodyear tires and belt. Even though I had some problems with the WTB wheels, Priority supported their product and made sure I was looked after.


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    Priority Apollo bike

    Eh, The Priority Apollo bike seemed like a pretty good pick for the price. Orderin' the bike was easy peasy, and the shipping process went real smooth, eh. Puttin' the bike together was simple, and I was able to hit the road in no time, eh. But, after only 300 miles, I started havin' some trouble with broken spokes in the back wheel, eh. That was a letdown 'cause I was expectin' better durability from the bike. I'm hopin' that the company thinks about using tougher spokes in future models to avoid this issue, eh.


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    New bike purchase

    My recent experience buying a new bike was amazing. From ordering online to getting it fixed at the store, the customer service was excellent. Sadly, after only four days, my new bike broke because of something unexpected. I emailed the customer service team and they replied quickly and were really helpful. They really went out of their way to help me, showing kindness, thoughtfulness, and lots of knowledge in solving my problems. I especially want to shout out Chad for being so supportive. Working with the team at Priority Bicycles was a great experience, and I'm thankful for the amazing customer service I got.


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    Cool bike

    Man, my experience with this website was amazing, eh? I found the bike I wanted really easily and ordering it was a piece of cake. They kept me in the loop the whole time and my bike showed up right on time. I'm so excited about my new ride and I would definitely buy from them again, no doubt about it.


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    E Classic Plus purchase

    The E Classic Plus from Priority Bikes has totally gone above and beyond my expectations. Being a bit older, I wanted a bike that would let me go on longer rides without feeling totally drained, and this bike did just that and more. What used to be a quick 1-mile trip has turned into a 7.8-mile journey with lots of energy still left in me. The quality and performance of the E Classic Plus are excellent, making every ride a blast.

    Not only is the bike awesome, but the customer service at Priority Bikes is outstanding. When I had a small issue with my bike after it was delivered, Daryl from Priority Bikes sorted it out quickly and effectively, making sure I was completely happy with my purchase.

    For anyone looking for a high-quality bike with great customer service and support, Priority Bikes is the way to go. I highly recommend them to anyone who wants a dependable and fun biking experience.


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    Priority 8 bike

    I gotta say, I've put over 500 miles on my new bike since I got it back in February and I'm loving it! The delivery was super fast, the packaging was sturdy, and putting it together was a piece of cake. The customer service was amazing too, they helped me pick out the right parts to customize the bike for the kind of rides I do around the flatlands. The Priority 8 bike itself is pretty much perfect right out of the box. The only thing I'd change is maybe offer different saddle options because it's a personal preference thing. Oh, and it would be awesome if it came with a water bottle cage and bottle, but that's just me. Can't wait to see where the next 500 miles take me, hopefully I'll run into the team at RAGBRAI!


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    All-weather bike

    I just bought a wicked all-weather bike from this company and let me tell ya, it's been workin' like a charm. Being up here in Canada, I needed somethin' that could handle the winter weather, and this bike is doin' the trick. The gears shift real smooth and takin' on hills is easy peasy, even for someone like me who ain't exactly in top shape.


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    Purchased an amazing bike

    My experience buying this bike was amazing from beginning to end. The website was so easy to use, I had no trouble picking out the exact bike I needed. I had a question after ordering, and the customer service team got back to me right away with all the info I needed. They even went the extra mile to have my bike sent to a nearby shop for assembly, saving me a ton of time and stress. The delivery was right on schedule, and the bike was in perfect shape. I'm beyond thrilled with my purchase.


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    Commuter bike purchase

    I am really loving the commuter bike I got recently, it has made a huge difference for me. I had my eye on it for a while and it has surpassed all my expectations. The aluminum frame is super sturdy, the disc brakes give me peace of mind while cruising through the city, and the fenders have saved me from getting soaked in surprise rain. The belt drive and internal gearing make my rides so smooth and easy, with hardly any maintenance needed. Putting it together was a piece of cake thanks to the helpful videos from the company. The front and rear racks fit like a glove and are perfect for carrying all my stuff around town. The bike is super quiet too, thanks to the Enviolo CVT hub that shifts seamlessly. I can't wait to put on more miles on this bike, especially when the weather gets nicer.


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    Bike purchase experience

    My experience buying the bike was amazing! Before making my decision, I had some questions, so I sent a few emails. I was really impressed with how fast Daryl replied and how professional he was during our chat. He was super helpful and made ordering the bike really easy. I'll definitely be coming back for all my cycling needs, especially since I live close by.


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    Comfy and versatile bike

    I'm really happy with the bike I bought. It's great for cruising around the city, pulling a bike trailer, checking out construction sites, and heading to the park. The bike rides super smooth and comfy, and I get compliments on it all the time. It really does everything I need it to.


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    Currents, 600Xs, Continuum

    My husband and I are absolutely thrilled with the bikes we got from this company. From the start of our shopping experience to actually riding the bikes, and even when we needed to contact customer service, everything was fantastic. The quality and design of the bikes truly impressed us. We have Currents, 600Xs, and my husband has a Continuum - and let me tell you, these bikes perform even better than we expected. The customer service team was so helpful and quick to respond to any questions we had. We're really pleased with our purchases and can't wait to see what new models they come out with next.


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    Town cruiser purchase

    I already have a high-end Trek for long rides, so I wanted a more stylish and simpler bike for casual rides around town. The Town cruiser from Priority Bicycles was exactly what I was looking for. I love the sleek and minimalistic design, and the white colour option is stunning. The bike is lightweight and easy to handle, making it a joy to ride around town. It's now my go-to choice for quick trips to the grocery store or leisurely rides on a sunny weekend morning.


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    Joker! bike

    I gave them a shout to ask about the bike size before buying it. The person I talked to was super helpful and knew their stuff. I went with their suggestion and I've been loving my Joker! bike ever since. It's a blast to ride and perfect for cruising around the velodrome. The maintenance-free drivetrain is awesome, it makes it so easy to just jump on and go without any hassle.


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    Works well

    The bike I ordered had a minor issue with the clamp for the headlight, but Priority quickly sent me a replacement and helped me fix it. Their customer service is really good, always there when I need them. They even sent me videos to help me out with any questions I had. Priority really believes in their product, and it shows. I'm grateful for the effort they put in to make sure I'm happy with my purchase. They also gave me some great tips on how to properly adjust the bike for a better riding experience, which I found super useful. The bike itself is top quality, gives a smooth ride and easy gear changes. I think it's a purchase that will last for years and give me lots of fun rides. Their showroom in New York is amazing, and their website is super detailed and easy to use.


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    Easy assembly, quality product

    I had no problems with shipping, putting it together was easy, and the product is just as they said it would be. The bike is really well-made, except for the wheels/rims which don't seem very sturdy. I decided to add fenders because the bike has spots for them and they make it look even better. The gears shift smoothly and pedaling is a breeze.