Ribble Cycles Reviews
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E-bike purchase
I recently got myself an e-bike from this company and let me tell you, the bike is top quality. The paint job is just stunning, and I couldn't be more pleased with how it looks. But, setting it up has been a bit of a headache. The wires for the d12 gearing keep popping out from the battery in the seat post as I try to put them back in the down tube. I've tried using all sorts of tape to keep them secure, but no luck because of the grease. Now, I'm giving silicon mastic a shot to see if that will solve the problem. Despite this hiccup, I've still managed to take the bike out for a few spins around Cardiff Bay and up to Penarth on the Zigzag path, and the ride itself was amazing. I just gotta fix these gear issues before I can truly enjoy the bike.
Bike with great specs and competitive pricing
I recently bought a bike from this store, and I have to say, I was super impressed with the quality. The specs were top-notch, and the pricing was really competitive compared to other places I checked out. But you know what really stood out to me? The amazing staff at the Birmingham Mailbox store. They were so friendly, knew their stuff, and were total pros. Alex and Mark, in particular, went above and beyond to help me find the perfect bike and made sure I was happy with my purchase. Even after I brought the bike home, they kept giving me great support. I honestly feel like I won't be shopping for bikes anywhere else for a while because of the awesome service I got at this store.
Hybrid bike purchase
Decided to get myself a hybrid bike, so I went down to the showroom in Birmingham to check it out in person. It was good to actually see and test the bike before shelling out a bunch of money. The whole Cycle to Work ordering process was a bit of a pain, not sure if it was Ribble's fault or vivup's mess. They said it should arrive in 3-6 weeks, so keeping my fingers crossed for an earlier delivery. I'll let you know how it rides once I've taken it out for a spin.
Gravel bike purchase
The folks at the bike shop really went above and beyond to make sure my new gravel bike was put together and checked out properly before my vacation. Even though there were some delays with the delivery, they put in the extra work to get my bike ready for the trip. I was so grateful for their hard work, and I definitely noticed the extra effort. And to top it off, my wife is super thrilled with the bike, so it was definitely worth it!
bike purchase, disappointed with test ride option
Had a pretty good experience with the staff at Cribbs Causeway, whether online or in person. It was nice to be able to check out the bike up close, but it was a bummer that we couldn't test ride it in Bristol. Making the trip to Clitheroe just for a test ride is not really doable for us.
Ribble R872 bike purchase
I bought the Ribble R872 bike about 3 years ago and had a really good experience with customer service at that time. I recently had to get in touch with Customer Services because a part was missing, and Matt was awesome - he helped me out quickly, accurately, and efficiently. I would definitely recommend Ribble for their amazing customer service.
Mountain bike purchase
My time buying a mountain bike at the store was awesome. The folks working there knew their stuff and really listened to what I wanted in a bike. They made sure I walked out with the perfect one for me. There was no pushy sales tactics, just genuine excitement about cycling. It made the whole experience fun and easy. I definitely suggest checking out this store if you're in the market for a new bike.
Bought a bike
I got this new bike and it's honestly so cool and the price was awesome. They shipped it out super quick, but I kinda messed up my addresses when I was checking out. I accidentally put the wrong delivery address, which was totally my bad. Luckily, they gave me a call to make sure everything was sorted out. All in all, it was such a good experience and I'm absolutely loving my new bike!
Bike purchase
I recently bought a bike from this store and I gotta say, the customer service was top-notch. Can't remember the names of the customer service peeps I talked to, but they were super quick to reply and really helpful, especially when I had a problem with payment. It's nice to find a company that really cares about customers and goes the extra mile to make sure they're happy.
Bike helmet and gloves
I picked up a really awesome bike helmet and gloves from this place. The website was so easy to use, and I could actually chat with someone if I needed a hand. The gear I got is top-notch, and didn't cost me an arm and a leg. Plus, they gave me a heads up on exactly when my package would arrive. So great, thanks a bunch!
Sale item purchase
I was kinda unsure about buying something on sale because it was way cheaper than other stores, but I decided to go for it and I'm really happy I did. It came in perfect condition and only took 4 days to arrive. I'm super pleased with my experience at Ribble Cycles. Thanks for the awesome service!
Clearance seatpost purchase
I just bought a discounted seatpost from this online store. The price was great and it was exactly what I was looking for, but I was bummed about the expensive shipping. The product itself was top-notch and matched the description on the website perfectly, so no issues there.
Review with most votes
Bike with great specs and comp
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