Raina

I just got a new bike from the store and I have to say, I was super impressed with the service I got. Ordering it was really easy and they gave me a date for when it would be sent out. But then I got it a few days earlier than expected, which was a nice surprise. They kept me in the loop the whole time, which I really liked. The customer service team knew their stuff and answered all my questions quickly. I'm really happy with my new bike and the whole experience at the store.

I made a mistake ordering from this website, eh. I spent over $100 on my order back on 6/12/22, and I still haven't got any updates or my stuff. It's been over two weeks now, and my order is still stuck at "processing." I've tried reaching out to customer service, but they've been no help at all. They said they couldn't find my order and didn't give me any more help. It's frustrating to have my money tied up with no end in sight. I for sure won't be using this website again, that's for sure.

This company is honestly the worst. They're promoting these pricey blue light glasses, but what you actually get is just cheap, low-quality frames. It's so wrong that they can just fool people like that. I can't believe Instagram and Facebook let them advertise. And they don't even have a customer service phone number to reach out about missing orders, it's just not right. Being a college student trying to save money, I feel so scammed by them. I really hope someone shuts down their shady business. Such a terrible experience, honestly.