PicturesOnGold Reviews
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1" solid sterling silver locket with dog paw design and laser picture of two dogs
I just got this really beautiful 1" solid sterling silver locket that has a lovely dog paw design on the front and a laser picture of two dogs inside. It was everything I hoped for and even came with a nice neck chain. I was kind of hoping for a display box to come with it, but the way it was presented in the mail was still nice. I ended up giving the locket to my daughter, who recently lost her beloved dog and we also lost a member of our family. The emotional connection we both felt to the locket was really strong, and we both ended up crying. The box it came in was really nice, and the blue bag added a nice touch to the whole presentation. Overall, I'm really grateful for this heartwarming piece and the feelings it brought out in us.
Two laser keychains
I recently bought two laser keychains, one for my son who just became a dad and one for my husband. Unfortunately, there was a mix-up with the engraving on the back, which left me feeling pretty disappointed. So, I decided to reach out to the company and I was pleasantly surprised by how great their customer service was. The team really listened to my concerns, were super attentive, and worked hard to fix the mistake. They were really understanding, kind, and definitely came through for me. Thanks to their amazing service, I'm now a loyal customer and will definitely be getting a locket from them soon. I really recommend them to anyone looking for top-notch personalized items.
Custom locket purchase
After a really terrible customer service experience with a locket I ordered for my mom, I was so mad that I gave this company just one star. But then, after I posted my review, one of the owners actually reached out to me personally to fix things. Erica, the owner, took the time to listen to me, get why the locket was messed up, and fix the situation with some real care and attention. It was nice to talk to someone who actually knew what they were talking about. Thanks for turning things around for me!
Laser engraved locket purchase
The product options at this store are really good, but just so you know, they can get a bit pricey with all the extra stuff. I went with making my own locket and getting some pictures engraved on it, so I'm super excited to see how it all looks in the end! It was pretty easy to customize everything, but I did have some trouble picking out the chain type. The system kept booting me out for some reason, and it took me three annoying attempts before I could finally finish placing my order.
Customized jewelry
I just bought some custom jewelry from this website. Had a little hiccup with my order, but when I contacted their customer service for help, they sorted it out quickly and professionally. The jewelry is top-notch and arrived quickly. I'd definitely recommend this website to anyone wanting quality products and great customer service.
Customized photo pendant
I recently bought a custom photo pendant and had a bad experience with their customer service chat. I've bought stuff from them before, so I expected better. I tried to ask a question, but the rep, FLORENCE, joined the chat and never replied. I kept trying to talk to her, but she just told me to call and ended the chat. It was frustrating and felt like they didn't care. I've always liked their stuff, so I hope this was just a one-time thing and not how they usually treat customers.
Girlfriend's Christmas locket
Oh my goodness, I just received the locket I bought for my girlfriend for Christmas and it's like, totally perfect! The colored laser photos are seriously amazing and I'm so excited to see her reaction on Christmas morning. Plus, the display case it came with is super cool, like I've never seen anything like it before. And to top it off, it arrived super fast, like within days of ordering!
Mother's picture locket purchase
I bought this locket with my mom's picture and it got sent to the wrong mailbox or maybe even taken. I got in touch with customer service and they were so helpful and nice about it. They sent me a new locket right away, and I got it in just a week. I'm really thankful for their amazing customer service and for fixing the problem. Thanks so much!
Necklace for mom with daughter and niece
Don't worry about those negative reviews online, eh. My necklace arrived super quickly and it's just perfect. Yeah, the gold might be a bit thin, but the price is totally fair for a one-of-a-kind piece of jewelry. I couldn't be happier, eh!
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