Sam

Trip.com has been super helpful with all my flight and hotel bookings. The virtual assistant feature is great because it reminds me about my upcoming flights and stays, keeping me organized. And during the COVID-19 pandemic, Trip.com really came through by getting me a refund for a canceled flight instead of just giving me a voucher, which I really appreciated.

I just got a daisy locket for my mother-in-law's Christmas gift, but it came damaged and seemed really cheap compared to what I saw on the website. The engraving wasn't done properly, it looked like a cheap laser print. Now I'm trying to return it, but the company wants me to pay for the shipping and a 20% fee for "re-melting" even though it's not real gold. The product's lack of quality and the bad customer service has made me really disappointed. I suggest looking somewhere else for better quality and service.

I had the worst experience with my recent order. When I realized I put in my old address by mistake, I tried right away to contact customer service to fix it. But there was no phone number anywhere, so I sent an email instead. I didn't get any response for three days, and that made me really frustrated and worried about my order. Finally, after four days, I heard back from customer service, but it was too late. They told me that my order had already been sent out and they couldn't do anything to change the address. It was so disappointing and stressful, and it could have been avoided if the company had better communication and got back to me sooner.

I got a doll for my parents' anniversary, but it turned out to look like some weird alien! They tried to charge me more to fix it, but it still didn't turn out right. The service was awful! I requested a refund, but they refused. I suggest avoiding this place, it's a complete rip-off!

I just bought a privacy curtain for my new office/guest area in Nicetown. This curtain has been amazing at dividing the hallway from the open space, making things more private and quiet. It's really helped me be more productive in my workspace and created a comfier spot for my guests. The quality of the curtain is top-notch, and totally worth the price for all the benefits it brings to my space.

My time at the store was awesome. The staff knew their stuff and were super friendly, helping me pick out the perfect pair of glasses. Ordering was a breeze, and they kept me updated on my order status the whole time. I was blown away by how quick and smooth the service was. The prices were fair, and the glasses were even better than I expected. I'm really happy with my purchase and I'll definitely be back for all my vision needs in the future.