KUHL20 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Trouser repair service
So I had to send in a pair of my pants for repair at this place, and man, it was a total bust. I was super excited about my pants before all this went down, but now they've gone and lost my $300 pants that I sent in just to get a button fixed. So now I went from having 5 pairs of pants to only having 2 left. And on top of that, they're saying they never got my pants in the first place, even though I used the label they provided. It's pretty disappointing to see them shrug off any responsibility for what happened. Like, they didn't even try to fix things or offer to make it right. It seems like they care more about rich customers than regular folks just looking for good service. Just a heads up to anyone thinking of going there, be careful and watch out for these issues.
Awesome outdoor pants
The outdoor pants I picked up from here are awesome! They're really durable and seem like they'll last a lifetime. I've been shopping here forever and I really appreciate how well their products hold up. The customer service is top-notch too. They always respond to my emails and genuinely try to make things right. Some of their other items like the shirts and jackets could be improved, but overall it's a pretty great brand. Sure, their products might not be the cheapest, but you're definitely getting top-notch quality. So if you're in the market for some cool outdoor gear, this is the spot to hit up!
Shorts and Long Pants
I just got some shorts and pants from here, and the quality of the material is amazing, super durable. They resist stains and feel nice and light, really comfortable. But here's the thing - the zippers on all of them just won't stay up! It's a major hassle and makes me feel unsure wearing them. I spent a good chunk of change on these clothes, and it's a letdown that they don't work right because of a design flaw.
Skinny jeans
These skinny jeans, eh, they're like, my absolute fave, you know? They're super durable, comfy, and the design is just so smart. What I love the most is the European fit - perfect for tall folks like me with long limbs. And let me tell ya, I don't want to be lookin' like a linebacker in my jeans, eh!
The little cell-phone pocket and the articulated knees are such great features, makin' these jeans really practical. And the material? Oh boy, it's top-notch! My 3-year-old pair still looks brand spankin' new, eh!
I can't say it enough, these jeans are a total must-have in my wardrobe, eh!Purchased faulty pants
I bought these pants recently, eh? But, you know what? The darn button just won't stay closed! So I reached out to customer service to see about getting a new pair, only to find out I can only do it online. Bummer, eh? I'm not the best at using websites, so now I'm stuck playing this game of button snap or my pants fall down every time I move.
Cool pants for hot weather
Oh man, these pants are just amazing! They're seriously made of the best material and they fit like a dream. I tossed them in the wash, and guess what? No shrinkage and the color didn't fade at all! They're my go-to for spring, fall, and especially summer when it's scorching outside. The fit is spot on, with plenty of room in the crotch but no weird saggy bottom situation. I can totally wear them to work or just chillin' out, they're that versatile.
Jacket
So, I bought this jacket not too long ago from the store and man, I gotta say I was really let down by the quality. After just a few months of wearing it, the fabric started pilling and it looked all worn out. I reached out to customer service and sent them some pics of the issue, but I was totally shocked by their response saying pilling is normal. Not the answer I hoped for and it left me feeling pretty disappointed with my purchase. Ended up having to say goodbye to the jacket because it was far from the high-quality piece I thought I was getting.
Flex seam pants
I recently bought a pair of flex seam pants from this store, and I gotta say, I'm really let down by the quality. The flex seam above the knee caused the fabric to start fraying and, before I knew it, there were holes in 'em - total bummer. I was expecting these pants to last longer, especially for the price I paid. Now I gotta toss 'em in the garbage after only wearing them a few times.
Dark khaki RYDR pants
I bought these dark khaki RYDR pants for $99, and man, I gotta say, they were a huge letdown. I did everything by the book when it came to washing them, but after just one wash, the color faded big time. It's all blotchy now and they look awful. I tried talking to customer service, showed them pics of the pants, but Kuhl wouldn't take 'em back or give me my money back. So disappointing and frustrating. Just a heads up to anyone thinking of buying these pants - the quality is seriously lacking.
$329 coat
I bought this coat from the company for $329, and sadly, it started falling apart after only a few wears. The pockets were getting holes, feathers were coming out, and the threads were unraveling. Since it was still under warranty, I decided to return it for a new one. But when the box got back to the company, they said the coat was missing from the bag inside. They blamed the Postal Service, but I can't imagine the coat vanished by itself. Now I don't have a winter coat and I'm really frustrated with the company's lack of help.
Hiking pants
I got a pair of hiking pants from this company and man, it was a struggle to find the right size. I've been a size 10 for ages, but I had to swap those pants twice before ending up with a size 14, which is totally new for me. When I wore them on a trip to Vietnam, they just didn't look right - they were saggy and uncomfortable in the heat. Plus, after washing, they were all wrinkly and needed ironing, which was definitely not what I expected for hiking pants. I was really bummed out because I was hoping for some easy-care pants for my trek. The quality just didn't match up to what I was looking for, and I had a way better time dealing with LL Bean when I had a similar issue.
Purchased defective pants, received voucher, used it towards a defective jacket
I recently had a pretty bad experience with this company. My wife bought me some pants that ended up being defective, so we had to return them. But instead of getting a refund, we only got a voucher. We used that voucher to buy a more expensive jacket, but guess what? Yep, the jacket was also defective. When we tried to return it for our money back or store credit, they said no. It felt like they were stealing from us, just like getting robbed in broad daylight, kinda like being mugged on the subway in New York. Honestly, it was super frustrating and just not a good experience at all.
Shorts Purchase
I got myself a couple of shorts from this brand, 'eh, and man, was I let down! I ordered two pairs in the same size, but when they came in, the sizing was all over the place. One pair was so tiny, it felt two sizes off, while the other was a bit small too, just not as bad. Dealing with this crazy sizing mix-up is so annoying, 'eh, returning them is such a bother.
Faulty pop button trousers
I recently bought a pair of pants from this company and I gotta say, I was super let down by how bad they were. I paid $100 for this pair of pants that had a busted snap button. So, I called up customer service to sort it out, and they straight up told me they knew about the problem but weren't gonna give me my money back. They said they would fix the pants but also mentioned they were gonna stop using snap buttons in the future. I feel like that's not cool on their part. I expect to get a product that works properly, and if it doesn't, I wanna be compensated somehow. It's kinda messed up that they kept selling these pants even though they knew they had issues. If you care about quality and good customer service, I wouldn't recommend buying from this company.
Winter jacket purchase
I recently bought a winter jacket from this company and I gotta say, I was pretty bummed out by the quality. I've got another jacket from them that's been great for years, so I was hoping for the same level of toughness and workmanship. Unfortunately, when the new jacket showed up, I noticed right away that the stitching and material weren't quite up to snuff. It just didn't feel as solid as my old one. Still, I decided to give it a shot and wore it for a few months. But then, when I bent down, the stitching under the armpit gave out on me. I contacted customer service, and they thought it could be fixed. But to be real, for the money I shelled out, I was expecting better quality and durability. At this point, I'd rather just get a refund.
Online purchase of pants for husband
So, I bought my husband some pants online but they didn't fit him right when they arrived. He's got skinny legs, so finding the right size is always a bit of a struggle. We sent the pants back, but got hit with a surprise charge for the return. When we ordered a smaller size, they ended up being too tight around his waist. Then, we tried to exchange for a bigger size, but were told we could only make a return and get a gift card after they deducted some amount. This whole process has left us feeling really frustrated and unhappy. We lost 20% of what we originally paid for the pants because of this exchange mess. We're down in Central Florida, so we can't make it to a physical store to try on different sizes, which just adds to our annoyance.
Bought some cool clothes but customer service stinks
I got some super cool clothes here, but when I had an issue, customer service didn't help at all. They never answered the phone or replied to my emails, which made me really frustrated. It's like they don't care about their customers at all!
Fast order
I just bought something and got it super fast, which really made me happy. And get this – they even threw in a big ol' chocolate bar as a freebie! Totally unexpected, but so sweet of them. Gotta say, I'm seriously impressed with the service I got from these guys.
Unraveling coat gift
So I got this coat as a gift not too long ago, right? And guess what, it started falling apart after just two months. I reached out to customer service, hoping to get some help, but all they offered was a lousy 30% off coupon. That definitely didn't cut it because the coat couldn't even be fixed or exchanged. The quality of the coat was a letdown, and the customer service was seriously lacking.
Haven Joggrs and an Inspira SS
As someone who loves being outside, I recently bought a pair of Haven Joggrs and an Inspira SS from this store, and I have to say, I'm really happy with my purchase. These items have quickly become my favorite go-to outfit. They're perfect for dressing up for a casual office look, but also comfortable enough for a day of traveling without looking sloppy in sweats. Plus, they are great for all my outdoor activities like hiking, camping, and biking. The quality of these pieces is amazing, and they are exactly what I need in my wardrobe. Overall, I'm really happy with my purchase and will definitely shop here again in the future.
About KUHL
KUHL is an American outdoor clothing company specializing in performance wear designed for individuals engaged in outdoor activities and adventure sports. Established in 1983 by John "Alf" Engwall, Conrad Anker, and brothers Kevin and Jayme Paris, the company originated from making Peruvian Alpaca wool hats and later evolved into a full-range supplier of high-quality outdoor apparel. KUHL is known for its innovative designs, technical fabrics, and functional clothing that includes pants, shirts, and outerwear. The brand emphasizes durability, comfort, and freedom of movement, catering to hikers, climbers, and enthusiasts of various outdoor pursuits. Based in Salt Lake City, Utah, KUHL’s products are available through specialty outdoor retailers and its e-commerce platform, serving a global market.
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Categories KUHL
Online shopping | Fashion | Sport & Outdoor
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Last update: November 2024
Review with most votes
Haven Joggrs and an Inspira SS
As someone who loves being outside, I recently bought a pair of Haven Joggrs and an Inspira SS from this store, and I have to say, I'm really happy with my purchase. These ... Read onBy: Merlin