All reviews of Janick Cruickshank
Review about: KUHL
Purchased defective pants, received voucher, used it towards a defective jacket
I recently had a pretty bad experience with this company. My wife bought me some pants that ended up being defective, so we had to return them. But instead of getting a refund, we only got a voucher. We used that voucher to buy a more expensive jacket, but guess what? Yep, the jacket was also defective. When we tried to return it for our money back or store credit, they said no. It felt like they were stealing from us, just like getting robbed in broad daylight, kinda like being mugged on the subway in New York. Honestly, it was super frustrating and just not a good experience at all.