Fans Edge Reviews
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Return issue resolution
I recently went through a pretty frustrating situation trying to return something. It took a bunch of tries and phone calls, but I finally got a hold of Ruth who really saved the day. She was super professional and actually seemed like she cared about helping me get things sorted out quickly. Ruth went out of her way to talk to her boss and made sure my problem got fixed. I gotta give props to Ruth for going above and beyond with her customer service skills. The whole situation before I talked to her was a mess with a whole lot of confusion and lack of communication. Fans Edge, you better take note - Ruth is a total rockstar and should have a direct line for customer service questions.
Cool jersey
I got this really awesome jersey from here and I absolutely love it! The design is amazing and the material is super comfortable. I wore it to school and all my friends were so jealous. There were so many cool things to choose from in the store, it was really hard to pick just one. The best part was that Ruth helped me out when I was deciding on the size, she was so friendly and made sure I got the perfect fit. I'm really looking forward to buying more stuff from here!
Resolution of order issue
I just wanted to share my recent experience with customer service. I had a problem with one of my orders, but thankfully, Ruth was there to help me out. She was so professional and really dedicated to making sure my issue was taken care of. I think she did an amazing job and went above and beyond to help me. Thank you so much, Ruth. You're awesome!
Authentic Nike jerseys, clearance deal
I went ahead and decided to take a chance on those Nike jerseys for my daughter's soccer team, even after seeing some bad reviews. But you know what? They actually turned out pretty great! The jerseys showed up just like they said they would, and they even got here on time with that fancy expedited shipping.
Sports merchandise
I recently bought some sports gear from this company and it was a bit of a rollercoaster ride. The ordering part was kind of confusing and it seemed like there were some wires crossed in the customer service team. Ruth was pretty good about keeping me updated on my order, but Alex dropped the ball and forgot to send me a tracking number. It made it tough for me to make sure I'd be around when the stuff showed up. That being said, both Ruth and Alex were way better to deal with than the other customer service reps I dealt with. Those VA's were useless and sometimes even rude. It took a whole week to fix things and get my stuff reshipped, which was way too long and frustrating.
Fast Shipping
My item showed up three days in advance, which was a nice surprise. Sadly, it was damaged. Thankfully, the customer service team was super quick to handle it and they're sending me a new one. It would've been nice to have tracking info, but all in all, I'm pretty happy with how fast it got here.
Florida Gators Team Desktop Fanimal
I just bought the Florida Gators Team Desktop Fanimal from the online store and I gotta say, I was pretty bummed out by it. The quality just didn't live up to what I saw on the website. It looked all cheap and shoddy, like something a high school kid whipped up in shop class.
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Florida Gators Team Desktop Fa
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