Tatyana Hettinger

I just bought a Christmas jacket for my husband from this online store. But, the size chart they gave was wrong, so the jacket was way smaller than I thought. When I tried to return it within the 365-day return policy, I had a lot of trouble. The "Return" button was missing from the order details, and the live chat support wasn't answering. I waited on hold for almost an hour but still couldn't get any info on how to return it. My whole experience with this online store was super frustrating and disappointing. I won't be buying anything from them again.