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Rhianna Brown

Reviewer since Jun 2024

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Refund request due to delivery date issue

Review about: Fans Edge

3.5
Overall Rating
Would buy here again
No

When I found out my order wouldn't arrive in time, I tried to cancel it to avoid any problems. But there was no customer service number on the website, which made it really hard to do. The self-help tips didn't work, and the chat bot couldn't connect me to a real person. It took a lot of effort to find a contact number, and even then, the service wasn't quick like they said. It was a frustrating experience that could have been avoided if they had better customer service options.

Detailed Ratings

Order
4.0
Service
2.0
Price
6.0
Delivery
2.0
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1 reviews

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