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Jed Hackett

Reviewer since Jun 2024

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new baseball cap

Review about: Fans Edge

8.5
Overall Rating
Would buy here again
Yes

Hey, so I got this really awesome baseball cap from Fans Edge and I was so pumped when it finally arrived. But when I put it on, it was way too huge for my noggin! I was so bummed out because I absolutely adored the design. When I tried to return it for a smaller size, I couldn't find my order history on the website. The automated assistant wasn't much help, it just kept sending me in circles. And when I tried calling customer service, I was put on hold with no tunes or anything! It was so frustrating, all I wanted was to swap my cap for a smaller one. But then, out of the blue, this person named Morgan from Fans Edge replied to my review super fast and sorted me out. They sent me a return label and even waived the return fee. I'm stoked to get my new cap in the right size. Thanks a bunch, Morgan!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0
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1 reviews

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