Cole Haan Reviews
इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।
Reviews (19)
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Stylish shoes purchase
I jus' bought a real nice pair of shoes from dis place an' ran into a lil' problem wit' de delivery. De delivery company made a mistake but thankfully de store's service was fantastic. Dey got back to me real quick, tried to sort t'ings out, but unfortunately de shoes I wanted were outta stock. But dey offered me a great alternative right away an' I ended up wit' some real comfy an' stylish shoes in no time. All in all, de service an' de product were top-notch, definitely recommend.
Shoes and handbags
Customer service here could use a bit of improvement, but I have to say, the products are really great. I've bought shoes and handbags here, and they have all held up really well. I did have an issue with one defective item, but the company sorted it out right away. The shoes I've given as gifts have been a hit with the recipients. All in all, I'm really happy with my experience at this store.
Men's shoes, received women's boots
I bought a pair of men's shoes (Zerogrand, size 12) on Black Friday, but they sent me women's size 9 boots by mistake. I called customer service and they sent me a return label right away. It's been two weeks and I still haven't received the replacement. When I followed up, they said I could only get a refund or buy them again at the regular price. Another week has gone by and I still haven't gotten my money back. I've tried calling and emailing multiple times, but no luck. This whole situation has been really frustrating, and now I'm out $108 with no solution in sight. Their lack of response and inability to fix this has left me really unsatisfied. It's disappointing to have such bad customer service, especially for a normally good product. I wouldn't recommend buying directly from this company at all.
Oversized shoes, poor customer service
I just bought a pair of shoes online, eh, but I ended up picking the wrong size, eh. So, I reached out to customer service right after I placed my order, only to be told I couldn't cancel or make any changes, and they wouldn't take returns. It was really frustrating because my order hadn't even been processed yet. The customer service rep I talked to sounded like a robot and wasn't helpful at all, they didn't offer any solutions or help. It was a bummer of an experience, eh.
Incorrect Shipping Address
I had a pretty bad experience with the customer service at this store. So, I ordered a pair of shoes but then realized I put in the wrong shipping address. I tried chatting with them right away, but they said they couldn't change it because of security stuff. I then sent an email, but didn't get any response back. On top of that, I couldn't even cancel the order from my account. The shipping label wasn't even made until the next day and I didn't get any updates on the shipment like they said I would. Overall, the customer service was not great and it left me feeling really frustrated and let down.
Tan Oxfords
I just bought a pair of tan Oxfords from this store, thinking they would be a comfy and stylish choice for work and hanging out. But man, was I let down by the quality of these shoes. They looked okay when I first got them, but when I took a closer look, it was clear they were badly made and definitely not worth the hefty price.
They got my size wrong
I bought some shoes as a gift, but they sent the wrong size. It took a few days to start the process to exchange them, so I missed the chance to give the gift on time. And to make matters worse, they picked a return location that was inconvenient for me. They didn't do anything special to make up for their mistake. I won't be shopping from them again.
Sneakers purchase
The sneakers I got from that store were such a letdown. They looked cool online, but as soon as I got them, I could tell they were junk. The workmanship was terrible and they were super uncomfortable on my feet. I wouldn't suggest them for sports at all; maybe they'd be okay for a fancy event, but that's pretty much it.
Rubber sole men's shoes
I recently ordered a pair of men's shoes with rubber soles online. Unfortunately, I didn't receive them until almost two weeks later because of a mix-up with the delivery address. Dealing with customer service was a nightmare - they didn't even bother saying sorry for their mistake or try to make up for the inconvenience. I was definitely not impressed with the whole experience.
Leather shoes
I'm really disappointed with the leather shoes I bought from this store. Even though I took good care of them, they started falling apart after just a few weeks of wearing them. When I contacted customer service for help, they were not helpful and didn't seem to care. They could have fixed the problem with a little effort, but it was obvious they didn't care about my satisfaction as a customer. Because of this, I won't be buying from this store again.
Golf Shoes
I bought these golf shoes from that company not long ago, and I gotta say I'm super let down by how they've held up. After only a few rounds on the course, the top part of my grey Zerogrand shoes got discoloured, which really bummed me out considering how much they cost. I've had pricier golf shoes in the past that could handle anything, and I never had this issue with them. And to make things worse, when I contacted customer service about it, all I got back was a generic automated reply. I had to bug them a bunch of times before finally getting a real response, and all they offered was a discount on more products.
Premium footwear purchase
I bought a fancy pair of shoes at your store not too long ago, but I was real bummed when I found a problem with them after wearing them only a few times. When I tried to bring the shoes back for an exchange or my money back, the manager and workers were really rude and unprofessional. The manager even straight up lied about where she was to avoid helping me. When I tried to talk to the higher-ups, it was just more disappointment and no one taking responsibility. The customer service was seriously lacking, and it's pretty clear that the company only cares about money, not making customers happy.
Stolen package
I ordered some shoes for my family, but the package got stolen. The customer service was terrible and they didn't help me at all. No resolution to the problem.
