All reviews of Demarcus Thiel
Review about: Cole Haan
Oversized shoes, poor customer service
I just bought a pair of shoes online, eh, but I ended up picking the wrong size, eh. So, I reached out to customer service right after I placed my order, only to be told I couldn't cancel or make any changes, and they wouldn't take returns. It was really frustrating because my order hadn't even been processed yet. The customer service rep I talked to sounded like a robot and wasn't helpful at all, they didn't offer any solutions or help. It was a bummer of an experience, eh.