RAC van insurance - Overall Rating based on 24 reviews
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Emergency roadside assistance
Going through the whole ordeal of needing help on the side of the road was super nerve-wracking, but the tow truck that finally showed up did a great job. The tricky part for me was trying to set up the rescue online since I'm not really good with technology. Being stuck on the side of the highway just made it worse, with my phone signal cutting out and having to trek to the closest emergency phone to call for help. It would have been a lot easier if there was a simpler way to reach out for help without having to use the internet all the time.
Van insurance purchase
I had a really good experience with the van insurance company. The guy helping me out was great, he sorted out my issue super quickly and efficiently. As soon as I sent an email, the whole process was easy and I always knew what was going on. Overall, I'm happy with the service they gave me.
Breakdown cover purchase
So my first time using breakdown cover was with this company, eh, and I gotta say, I was pretty impressed. My car's EML light was acting up, so I called their breakdown number and the person I spoke to was super helpful, filled me in on everything, and didn't rush me at all. Then the mechanic, Kieran, showed up way sooner than I thought he would and he had some awesome advice to calm me down. All in all, it was a really good experience with this company, eh.
Car service satisfaction
My experience with the service provided by the staff at this company was amazing, eh? The guy I talked to, Rahim, was really respectful and knew his stuff. He worked quickly to take care of my car service and I really appreciated that. I feel lucky to have found such a professional and skilled guy who cares about making customers happy. All in all, I'm super happy with the service I got.
RAC van insurance purchase
I recently had to use the van insurance from this company and I have to say, the service was exceptional. The staff member that helped me out went above and beyond to assist me. They explained everything clearly and made sure I was well taken care of.
Motorway breakdown
I was driving on the highway during the busiest time and my car broke down. Luckily, a roadside assistance provider came to my rescue. My car had a major engine problem, so it had to be towed and I got a ride home. The insurance company even organized a temporary car for me while mine was getting fixed. The service I got was top-notch, and I'm so grateful I have them. You never truly appreciate them until you're in a jam.
Got insurance for my van
So, I got van insurance yesterday and it was so easy peasy lemon squeezy. But can you believe it? I still haven't received any email or letter with my membership number. Now I'm just here twiddling my thumbs, waiting to access my account.
Breakdown assistance
I gotta say, I had a great experience when my car broke down and I needed a hand from their team. The mechanic figured out it was the thermostat real quick, and I got an appointment set up in no time. The mechanic who showed up to fix my car was awesome - super patient, polite, and professional. I was really blown away by the top-notch service from this company.
Quick fix for sunroof
I can't believe how quickly the patrol person fixed our sunroof and gave us some good advice for any future problems. He was so nice, friendly, and really knew what he was doing. It was great service all around!
Van insurance purchase
I just got van insurance from your company, but I haven't got an email confirming my membership or a member number yet. Even though I chose paper documents, I was hoping for at least a little acknowledgment that you got my payment. It would have been nice to have some sort of confirmation while I wait for my paperwork. Plus, I see you were able to send this survey to my email address, so clearly you can communicate with me.
My experience with van insurance
So, I had to deal with some annoying phone calls about taking my car to a random garage, which was a big no for me since I've been a loyal customer for years and never had any issues before! But after a little chat, they finally sent out a petrol guy. He was super nice, called before arriving, fixed my problem quickly, and was just all around awesome! So in the end, it was all good! 👍
Breakdown assistance service
I had a bit of a breakdown with my old car, but luckily Dan, the mechanic, was there to help me out. He figured out the problem right away and got it fixed so I could get back on the road. I really appreciate his skills and how nice he was, and I think the RAC is lucky to have someone like him on their team.
Van insurance purchase
The service I got when I bought van insurance was really great. The person who helped me knew their stuff, was friendly, and made me feel comfortable. Whenever I had questions or worries, they were patient and made sure I understood everything. I really liked how they broke down all the policy details so I knew what I was getting. All in all, I was really happy with the service I got.
Broken car, got fixed by RAC
Don't bother with Click Mechanic, they'll tack on an extra $300 for bringing in RAC.
Quick breakdown service
I had no idea waiting for a tow truck could actually be okay. The guy who helped me out on the phone was super nice and knew a lot about cars. He took the time to explain what was wrong with my car and laid out all the choices I had in a way I could totally get. I was really impressed with how well I was taken care of while waiting for help.
Quick and thorough engine check
I had a problem with my van's engine recently and the patrolman really helped me out. He not only got the engine running quickly, but he also did some tests to figure out what was wrong. He explained everything to me patiently so I knew what was going on and what needed to be fixed. I really valued his hard work and how professional he was.
Quick and professional roadside assistance
The roadside assistance folks showed up real fast and they were super helpful, polite, and professional. They checked out my car real quick and explained the problem to me in a way that was easy to understand. I was really impressed with how much they knew about cars. And on top of that, they stayed with my car until the towing team got there, making sure I was okay. All in all, I was really happy with the service they gave me. All good, eh!
Van insurance with home start coverage
I just got van insurance with home start coverage and I gotta say, I'm super happy with the service I got. The person who helped me not only got my van started when it broke down, but also fixed the real issue. It's only been a short time, but everything seems to be going well. I never had home start coverage before, but I'm glad I included it in my policy. The help I got was quick, professional, and most importantly, honest. I really like how transparent and dependable the service was.
Van insurance purchase
So, this fella Bob showed up at my place to sort out the issues with my van insurance. He was really on the ball, like seriously man. He kept at it until he figured out what was causing the problem - he was determined not to be stumped. Turns out, there was a corroded wire under the hood. No wonder my van wasn't running smoothly! But hey, I knew it wasn't the battery since I had just replaced it recently. Thanks a bunch, Bob!
Van insurance renewal
I recently renewed my van insurance with this company and I must say, I was really happy with the whole experience. The process of ordering was super easy and quick, which made it simple for me to choose the right coverage that suits my needs. The customer support team was amazing - they knew their stuff and answered all my questions with no problem at all. The pricing for the insurance was fair and competitive, I felt like I was getting a good deal. When it came time to renew, I got my updated policy right away without any trouble. Even though I haven't had to make a claim yet, I'm confident that if I ever do, their response time will be fast and effective in an emergency.
Review with most votes
Battery issue diagnosis and re
I had a problem with the battery in my new car because it got wet for a long time. I called the RAC for help and was happy when Neil, the technician, showed up quickly. He figur... Read onBy: Gregoria