
VisitorsCoverage - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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Travel insurance purchase
Travel insurance purchase
ServiceI just bought travel insurance for the second time and I gotta say, working with Yasmin was awesome. Her customer service is amazing and she really knows her stuff. She made us feel super confident about our purchase with her top-notch professionalism and excellent product knowledge.
Easy to use website
Easy to use website
App & PortalWhen I found this website from a YouTube channel I watch, I was pleasantly surprised by how clear and easy to use it was. It made it simple for me to look through different insurance options and choose the one that worked best for me. I liked how detailed the information was for each plan, it helped me make a smart choice.
User-friendly forms
User-friendly forms
CommunicationI thought filling out the forms was a breeze, thanks to the clear instructions that made everything quick and easy. However, I think the insurance info could be explained in simpler terms, especially since lots of travelers might be newbies who find all the legal jargon kind of overwhelming. Using easier language to describe the different insurance choices would definitely make things better for customers.
Medical/travel plan research
Medical/travel plan research
CoverageThe platform was so easy to use and compare different plans, eh? After checking out all my options, I finally found the perfect plan for my trip to Colombia. The price was fair and the coverage was top-notch. I feel reassured and safe knowing I'm protected while I'm away, eh?
Peace of mind
Peace of mind
PriceBuying travel insurance on this website was super easy and clear. The prices were good and I liked the extra options. The instructions were easy to understand, which was great because I was getting insurance for my daughter. I feel relief now that we're all covered. Thanks a lot.
Quick Purchase Process
Quick Purchase Process
PriceThis was my first time buying travel insurance online and I gotta say, it was super easy. The website was easy to use and the info was clear. I could compare different plans quickly and pick the one that worked for me. The pricing was transparent and the rates were really competitive. I feel better knowing I'm covered for my upcoming trip now.
Travel insurance purchase
Travel insurance purchase
App & PortalMy experience with the website was pretty good, but I ran into a small problem when trying to see my saved choices. I had saved my coverage info, but when I clicked the link in my email to see it, the coverage I picked was missing. I had to pick my coverage again, but luckily I had written it down so it wasn't a big deal. Apart from that, everything went smoothly and without any trouble. The website was easy to use, and I found a good travel insurance plan quickly. The customer service was also great and answered my questions promptly. In the end, I was happy with my purchase even though there was a little issue.
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