Good Sam Roadside - Overall Rating based on 17 reviews
Featured Reviews
Reviews (17)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Emergency roadside assistance
So, I was driving through the mountains, eh, when I got a flat tire, ya know? I called up for some emergency roadside assistance and can you believe it, they were super quick to help out. The tech showed up right away and was a real friendly guy. He did a great job changing the tire, eh, and was totally professional about it. The price was pretty fair, especially for the top-notch service I got. I gotta say, I was really impressed with how they handled everything. I would definitely recommend this company for anyone in need of emergency roadside assistance, no doubt about it.
Platinum Plus Service
I signed up for the Platinum Plus Service, but it was terrible compared to AAA! When we got a flat tire, they tried to tow us to a random garage that didn't even fix tires. On top of that, they charged extra for towing us close to home. It was a total rip-off!
Emergency roadside assistance
I had to call for emergency roadside assistance recently and I gotta say, I was pretty let down by the service I got. The person on the phone wasn't all that helpful and didn't really seem to care about my situation. It took them forever to send a tow truck, so I was stuck on the roadside for hours. And when the tow truck finally showed up, the driver was super unfriendly and seemed annoyed that he had to come help me out. All in all, it was a real frustrating experience and I definitely won't be using this service again in the future.
Emergency roadside assistance
I had the most terrible time with that roadside assistance service! I phoned for help when my RV broke down in the middle of nowhere, and it took them forever to get there. When the tow truck finally arrived, the driver was so rude and didn't handle my vehicle with care. I for sure won't be signing up again for their membership.
Roadside assistance membership
I've been with this roadside assistance service for a few years now, and I can tell ya, they've always been quick to respond and their techs really know their stuff. Every time I've needed help, they've shown up right away and fixed my car without any fuss. Having this service gives me such peace of mind, especially when I'm driving long distances or in the middle of nowhere. I definitely suggest this service to anyone who wants reliable and top-notch roadside assistance.
test
sadfasdf asdf asdflakjsd flasjdf klajsdlfja sdl
asdf alskdfj aslkdjf klasdfklasd fjak
Emergency roadside assistance
I've been a Good Sam member for years, but never really had to use it until now. My son-in-law's truck had a tire blowout in Vegas, and he was stuck there for hours before finally having to pay for a tow himself. Customer service was unhelpful and didn't respond well. The tow company Good Sam called never even showed up - it was just all so frustrating!
Last roadside assistance service
I recently had to call for roadside help for my RV because there was an issue with the rear brake on the driver's side. It was a bit of a mess trying to get everything sorted out. When I talked to different people, they weren't very helpful and didn't really follow through. The first person didn't give me a claim number, which just made things more confusing and delayed getting it fixed. Every time I called someone new, they didn't have a solution and just passed me off to someone else. Finally, when I talked to someone in California, we started to make some progress, but there were still some mix-ups. After lots of frustrating calls and waiting, we were able to schedule a repair with a mechanic they recommended for the next day. The whole thing took way longer than it should have and was a real headache. I was pretty disappointed with the service overall.
Roadside assistance membership
I've been with this roadside assistance service for a few years now, and I gotta say, I'm always blown away by how great their service is. Whenever I've needed help - like when I've had a flat tire, a dead battery, or I've locked my keys in my car - they've always been there right away to lend a hand. They've got a big network of service providers, so help is always just a quick phone call away. I totally recommend this service to anyone with a vehicle who wants to feel safe and secure on the road.
Bad response, 12 hours, tow truck
This place is awful, eh? I had the worst experience with their roadside assistance. I had to wait a whole 12 hours for them to finally send a tow truck. Can you believe that, eh? Unbelievable! And when I called to complain, the person on the phone was so rude, they basically told me to just deal with it because I'm not the only one complaining, eh. Like, excuse me? Don't waste your money here, they don't give a hoot about their customers at all, eh.
Roadside assistance purchase
I signed up for roadside assistance last October, thinking it would give me peace of mind in case of emergencies. But then my car battery died recently, and when I called for help, I was surprised to learn that my policy was mysteriously red-flagged and cancelled. I was left stranded with no help from the service I relied on. Now I have to pay $100 out of my own pocket to another company for a jump start. This whole situation was really frustrating and let me down.
Roadside assistance for camper
I recently had a real bummer of an experience needing some roadside assistance for my camper while traveling through Alabama. The radiator just split right down the side, and I was stuck needing a tow truck. So, I reached out to the company, gave them all the info they needed, and they told me the nearest tow truck would take one to two hours to get to us. Well, turns out my wife had to take matters into her own hands and hitch a ride to an auto parts store while I got to work fixing the radiator on my own. And guess what? The tow truck never actually showed up! Super frustrating and it really left us unimpressed with the service. Not gonna be using their services again after this whole mess.
Assistance with vehicle trouble
So, my car broke down on the highway, and boy was I ever disappointed with the roadside assistance I got. The wait for the tow truck was way too long, and the person I talked to on the phone was no help at all. It was like I was just a number to them, they didn't give a darn about my situation. Then when the tow truck showed up, the driver was rude and made me feel like I was bothering him by needing help. I gotta say, the whole thing was a huge letdown and I wouldn't suggest this service to anyone.
Membership roadside assistance
I just dealt with this roadside assistance company and I gotta say, I was really impressed with how professional and efficient their team was. From the minute I called for help to when my car got towed to the nearest repair shop, I felt like they had my back the whole way through. The customer service rep I talked to was super nice and helpful, and the person who showed up knew their stuff. I'm thankful for the quick help I got and I'll be telling my friends and family about this company for sure.
Flat tire emergency
I had a flat tire emergency and had to call for help. The person on the phone said they'd help, but then no one showed up for like three hours! And when I called back, the person hung up on me, so rude! Finally, they said they'd take care of it and call me back, but when I called after two hours, they said they would contact the service and call me, like, what!? Another hour passed, making it 6 hours in total, and still no help. My wife called and got the same story, like, come on! They even said they had no record of our service number, so frustrating! After more waiting and no response, I had to take matters into my own hands and called someone myself. They showed up in 15 minutes and helped me put on the spare tire. Finally, someone called after 8 hours and asked if we still needed help. Like, seriously!? When my membership runs out, I am so not renewing it, what a waste of time and money!
RV roadside insurance
I recently bought RV roadside insurance for my camper trip across the country. Unfortunately, when my camper had a flat tire on Highway 15 just north of Salt Lake City, the Good Sam service was a big disappointment. They gave me the name of a repair company and an estimated arrival time, but the company never showed up. I had to ask a Utah highway patrol officer for help changing the tire in the end. My brother had a similar experience with Good Sam, where they also didn't deliver the promised service not once but twice. When I reached out to their customer service about these issues, I got a poor response and only a partial refund of what I paid. Overall, I'm really let down with the roadside assistance from this company, and their customer service was not up to par.
Good Sam RV/car membership
Good Sam's 206 "1 star" reviews really say it all but...I was locked out of my vehicle. It was freezing, February and soon to be dark. I called my husband and he proceeded to contact Good(Bad) Sam. Thé dispatch agent kept stating that he could not get any answer to initiate our request. I waited over an hour and still no call to even dispatch a tow truck. We arranged for a local company to come - they were there is less than 10 minutes-and we have yet to hear back from our SOS to Good Sam. They should be ashamed of themselves for consistently leaving their paying customers in bad situations.
Review with most votes
Good Sam RV/car membership
Good Sam's 206 "1 star" reviews really say it all but...I was locked out of my vehicle. It was freezing, February and soon to be dark. I called my husband and he proce... Read onBy: T Lejardin