AKKO - Overall Rating based on 16 reviews
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Electronics Insurance
I've been with this insurance company for over a year now and I gotta say, their service is top-notch. Last week, I had a break-in while I was away on vacation and some of my tech stuff got damaged. I called them right away and they handled my claim for my MacBook, iPad, and computer monitor real quick. They asked for the usual paperwork and evidence, but as long as you're straight up with them, it's a breeze. They sent the payment straight to my PayPal account in no time. Honestly, I think they're way better than Asurion, the insurance company I used to have before.
New phone purchase
Wow, like seriously, I've had bad luck with a bunch of companies lately, I was totally fed up. But then I thought I'd try this one after looking into it and upgrading my phone. And guess what? Two months later, some sneaky thieves took it from me at a festival. Can you believe that? I'm really upset about it, they better get caught.
Phone repair service
I got my phone fixed at this place not too long ago and let me tell you, the service was amazing. The technician had my screen working again in only 15 minutes, and everything went smoothly. I handed in my receipt and got my money back right away. Sure, you have to put in a bit of work, but for $9 a month instead of $17 somewhere else, it's totally worth it.
Insurance coverage purchase
AKKO was amazing when it came to getting insurance. They had really good rates and it was easy to sign up. Dealing with claims was a piece of cake and they settled everything fast, giving me fair payouts every time. Wish all insurance companies were as great as them. Big thanks to AKKO!
Pixel 7 Pro repair reimbursement
My Pixel 7 Pro, which was out-of-warranty, suddenly stopped working. I tried everything Google team suggested and went to a repair shop, but they said it was DOA with no fix. Luckily, Akko saved the day without any trouble. They got back to me within 24 hours, asked for some extra paperwork, and then quickly gave me money back for a new phone. They even sent me a prepaid shipping label to send back the broken one. It was all done smoothly through email, and I'm really grateful to Akko for helping me out when I needed it most.
Cracked screen repair insurance
I just bought a cracked screen protection plan from this company, and I gotta say, I was really impressed with how fast they reimbursed me. It only took 12 minutes from the time I submitted my claim to get the money back, minus the deductible. The customer service was top-notch too, so I definitely suggest this company to anyone looking for repair insurance.
Lost iPhone SE 2020 claim
Oh man, I lost my iPhone in a taxi and had to make a claim with (brand). I gave them all the info they asked for and they sent me the money to my PayPal account really fast. Now I'm gonna recommend to all my friends to get insurance for their things from there!
Device insurance claim
My experience with the device insurance claim process has been really great. Whenever I had to make a claim for my MacBook Pro or iPhones, it was approved quickly and I got my device fixed or replaced without any problems. The customer service team has always been quick to respond to my questions and they're super helpful and polite. I definitely suggest their insurance services for anyone looking to protect their expensive electronic devices.
What I bought was a jacket and some pants
So, I got this jacket and pants from here and I gotta say, I was really slow at responding to their emails. I mean, I didn't even check my email for days, maybe even a whole week once! But you know what? They were so laid back about it, like they didn't even mind that I took forever to get back to them. Most other places would have been like, "Hurry up or we're closing your case!" But not these guys, they were super cool about it. That's why I think they're the best company ever.
Phone screen protection plan
I just signed up for a phone screen protection plan with this company, and honestly, I wasn't sure if their services were legit at first. But, when I accidentally cracked my phone screen and had to make a claim, I can say for sure that this company is totally legit. The claim process was a bit slow, but they did approve and pay my claim without much trouble. I'm really grateful for how professionally and efficiently they handled my situation.
Fast and efficient service
No kidding! My device got fixed super fast, no waiting around or making up excuses. They were all about getting it done right away and doing a good job. I like companies that respect my time and what's important to me.
New laptops
OMG, I just got the best laptops EVER from this place! The people there were so nice and helpful, they even helped me pick the perfect laptop for me. The laptops are super cool and work really well. I feel like a tech genius now!
Replacement headphones due to theft
My experience with AKKO was amazing once again. My headphones got swiped from the college gym, and I was so impressed by AKKO's quick and caring service. The whole claim process was easy and smooth, and the clear communication made it all stress-free. I've been with AKKO for 3 years now, and I really think their efficiency and commitment to making customers happy is top-notch. I'll definitely keep telling my friends and family about AKKO.
Screen repair reimbursement
I accidentally dropped my phone on Wednesday night and legit cracked the screen. I was so annoyed. But you know what? I put in a claim the next day and bam, it got approved in no time! They hooked me up with a repair shop nearby on Friday, I got it fixed, and today I got all my money back. The text and email support was on point, like super quick and helpful. Honestly, I had such a great experience and would totally recommend it!
Second claim filed
My recent experience with the company has been absolutely amazing. I had to file my second claim recently, and I was really impressed with the level of service I got. The staff paid close attention to my needs and worked hard to resolve my claim. I'm so thankful for all the help I received during this tough time of fixing or replacing my devices.
Screen repair claim
My phone screen cracked and I had to file a claim for the repair. Akko was awesome and made it super easy. They gave me clear instructions on what documents to send, and my claim got approved and paid within 12 hours. I was really impressed with how quick and professional they were. Thanks, Akko, for making the whole thing stress-free.
Review with most votes
Screen repair claim
My phone screen cracked and I had to file a claim for the repair. Akko was awesome and made it super easy. They gave me clear instructions on what documents to send, and my clai... Read onBy: Murray