Routledge Reviews

: 15

इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।

7% Would buy here again

Most relevant positive review

  2024-01-02
My awesome purchase
I had to quickly mention how amazing the customer service is at this place! They seriously went a...Read on
T. Leannon

Most relevant negative review

  2024-03-22
Book order disaster
Ordered a book back in October and it honestly felt like forever for it to show up. I had to reac...Read on
jimmy

Review with most votes

  2023-12-28
Expensive book order issue
I bought this pricey book from this company and ran into a annoying problem with my order. Didn&#...Read on
Kreiger

Reviews (15)

  (1)

 (0)

  (11)

  (2)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My awesome purchase

    I had to quickly mention how amazing the customer service is at this place! They seriously went above and beyond to help me with everything and made sure I was completely satisfied with my purchase. It's so great to see people who truly care about their customers like that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Foreign currency purchase

    I recently bought something online and was pretty bummed to see that the prices were all in US dollars, which wasn't made clear right at the start. It made it tough for me to figure out the total cost before buying. On top of that, I ran into problems with the delivery time and getting help from customer service, which didn't help my opinion of the company. I had to ask Customer Service about when my order would arrive, and was told it'd be later than I was originally told. Unfortunately, I couldn't stick around for the longer wait time due to personal reasons, so I asked for a refund. But they said I needed to send back the item first to get the refund, which just wasn't doable for me. The lack of flexibility and understanding on their part was pretty disappointing and unprofessional. Overall, my experience with this company wasn't great, and I'd suggest others watch out for hidden costs and possible issues with delivery and customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Publication

    I'm really let down by the service from this company. They totally dropped the ball when it comes to customer service. The dispatch date was missed and it took them days to get back to me when I reached out. It's so frustrating to shell out money for a service and not even get basic communication. I should've checked the reviews before buying, that's for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Book order disaster

    Ordered a book back in October and it honestly felt like forever for it to show up. I had to reach out to customer service so many times! Finally got a replacement in April. But guess what? The pages were printed all wonky! Ended up having to buy another one on Amazon for my course. Such a headache!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Overpriced book

    I grabbed that book a couple weeks back and paid for rush shipping, but it seriously took ages to show up! I was trying to back out of my order before it got sent out, but they went ahead and shipped it anyways. So now I'm stuck with two of the exact same book. Ugh, total annoyances!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order delivery

    I bought something hoping I'd get it in 3-5 days, but it ended up taking 10 days to arrive. I was let down 'cause I needed it in 7 days. They didn't send it out for almost a week, so it got delayed. And when it finally came, I saw the back was a bit messed up. The whole thing left me feeling bummed out, and now I'm not sure if I wanna buy from them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent book order

    I bought some books not long ago, but sadly one of them never showed up even though they said it would be in the original delivery. It was a pain trying to get a hold of customer service - took a whole week and loads of emails just to hear back. The lack of communication and how slow they were to answer was super annoying, especially since the books weren't cheap. The whole thing left me feeling pretty let down, so I won't be ordering from them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Textbook and supplemental materials purchase

    I recently bought a textbook and some extra stuff from this company, and let me tell you, I'm pretty disappointed with the customer service. When I had trouble accessing my resources, I was basically on my own with no help right away. Not having a phone number to call just made things worse because I had to rely on emails only. Even after sending a bunch of emails and a screenshot like they asked for, my problem still isn't fixed after more than a week. Waiting this long has made it really hard for me to study for my final exam, and I'm super frustrated and disappointed that they don't seem to care about fixing customer problems quickly.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ebook

    I bought an ebook from this company not too long ago, but ran into some trouble trying to get access to it. I reached out to their customer service for help, and they pointed me to this other company called Vitalsource. They were supposed to assist me with my problem, but I couldn't even set up an account with them because of their strict cookie policy. It was super annoying and just made things more difficult. All in all, I was pretty unimpressed with how everything turned out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Complimentary desk hard copy of a textbook for a new class

    In my experience, the service at this company has been really disappointing. A few weeks back, I tried to order a free hard copy of a textbook for a new class I was teaching. I asked for the book to be sent to my home address during the summer. However, when the package arrived, Routledge also put my college address on the label, which caused confusion and the package got sent back. The customer service reps knew about the issue, but couldn't fix it. I tried multiple times to sort it out, but got nowhere. This lack of efficiency and responsibility is not okay, especially since I've never had problems like this with other publishers in my 15 years as a teacher. In the end, I had to buy the textbook from somewhere else, which messed up our budget and made me really frustrated.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Non-receipt of item

    I am so frustrated with this company's lack of communication and professionalism. I ordered something weeks ago and still haven't received it. When I asked for an update, they gave me a bogus tracking number that didn't work. It's just not right and now I don't want to buy from them again. Trust me, steer clear of this company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Expensive book order issue

    I bought this pricey book from this company and ran into a annoying problem with my order. Didn't see any charges on my card after placing the order, so I got worried about my payment. I tried reaching out to their customer service via email and calls right away, but got no response from anyone. Their lack of communication and support got me feeling irritated and stuck. I was hoping for a smooth and professional experience buying straight from the source, but it didn't turn out that way.


Others also viewed