All reviews of Valentina
Review about: Herbspro
Recent international order
I'm pretty unhappy with how my recent international order from this company is going. They said my stuff would arrive in 12-14 business days, but it's been 21 and still nothing. When I called to ask what's up, the customer service was no good. The person I talked to, Ann, said my order was stuck in customs and they couldn't do anything to speed it up. This sounded fishy to me because they used the same excuse before, but then my order magically showed up right after I asked about the delay. Their mixed messages and lack of honesty are not cool, and it reflects badly on how they take care of their customers.
Review about: Wind and Weather
Copper boot tray
I saw this really good deal on a copper boot tray on sale for $44.97, so I thought, "why not?" and signed up for their email list to get $10 off my first purchase. But guess what? The coupon never showed up, even after waiting for more than 3 days. And to make things worse, the price of the boot tray went up to $64.97. I kept getting their emails, but that promised coupon was nowhere to be found. This whole situation has been a major letdown, so I won't be buying from them again.
Review about: MEGAseats
Easy and fast ordering process, quick delivery of tickets
I gotta say, ordering tickets on this platform was a breeze! The website was so easy to navigate, I had no trouble picking out and buying exactly what I needed. Got my confirmation email right away, which was nice to know my order went through. And the tickets arrived well in advance, so no stress leading up to the event. All in all, super impressed with how smooth the whole process was.
Review about: Routledge
Recent book order
I bought some books not long ago, but sadly one of them never showed up even though they said it would be in the original delivery. It was a pain trying to get a hold of customer service - took a whole week and loads of emails just to hear back. The lack of communication and how slow they were to answer was super annoying, especially since the books weren't cheap. The whole thing left me feeling pretty let down, so I won't be ordering from them again.
Review about: OnePlus
Foldable phone purchase
I got this flip phone at the end of November last year. But in early February, I saw this huge green line on the screen. That got me worried because I need this phone for work. So, I called customer service and they said it would take 7-10 days for the warranty repair. But guess what? It's been 7 weeks now and still no fix. They keep making empty promises and giving excuses. At first, they wouldn't even tell me how long it would take, and then 10 days ago they said it would be all good by the next day. They keep saying sorry, but they haven't done anything to actually fix it.
Review about: FamilyTreeDNA
DNA test kit
This DNA test kit took way too long to process, and the website was super confusing to use. I tried reaching out to customer service multiple times, but they just kept ignoring me. What a waste of money, eh!
Review about: 123inkjets
Online printer drum and transfer belt purchase
I recently spent over $300 on a printer drum and transfer belt from an online store. But then I came across some not-so-great reviews on different websites, which made me worry if my purchase was legit.
Review about: Snow Joe
Faulty charger for battery-operated snow blower
So I had a problem with the charger for my snow blower and decided to chat with customer service. I got connected with Christine Bancog and she was super helpful and professional. She walked me through getting a new charger in no time. I was really impressed with the service from Snow Joe and would totally suggest them to anyone looking for similar products.
Review about: Joma Jewellery
Recent bracelet order missing item
I recently bought some bracelets from this company and I was really happy with how nice they were. But when I got my order, one bracelet was missing. I emailed their customer service and they got back to me quickly and fixed the problem. They sent me a replacement right away, which was awesome. Even though there was a little mistake, I'm still happy with my purchase and I'll definitely think about ordering from them again. Their customer service is really great.
Review about: Judith & Charles
Black tailored blazer with matching trousers
The ordering was easy and the website was simple to use, but the prices were a bit high for me. The fabric quality didn't quite match the cost. The service was lacking, with staff more focused on chatting than helping customers. My order also took longer than I hoped to arrive, which was annoying. Overall, not the greatest experience.
Review about: Bastion
Wallet and pocket tools
I just bought a wallet and some pocket tools from this company and I have to say, I'm really impressed with how well they're made. The wallet is strong and fits all my cards and cash just right. The pocket tools are small but so handy for everyday stuff. I really like how much care and skill went into making these things. I'm super happy with my purchase and would totally suggest Bastion to anyone looking for great EDC gear.
Review about: Express
Recent purchases
I started shopping online for new work and casual clothes recently. I found some really good options and thought I'd give this store a shot. But, when my order arrived, I was pretty disappointed with the quality. The fabrics felt cheap and the stitching was starting to come undone in some spots. I had to send back a bunch of items because they just didn't live up to what I was hoping for. They did have a couple good sales and clearance items, but even those didn't quite live up to all the talk.