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Valentina

Reviewer since Jan 2024

12
Reviews
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All reviews of Valentina

Ontdek alle reviews geschreven door Valentina

Recent international order

Review about: Herbspro

5.5
Overall Rating
Would buy here again
No

I'm pretty unhappy with how my recent international order from this company is going. They said my stuff would arrive in 12-14 business days, but it's been 21 and still nothing. When I called to ask what's up, the customer service was no good. The person I talked to, Ann, said my order was stuck in customs and they couldn't do anything to speed it up. This sounded fishy to me because they used the same excuse before, but then my order magically showed up right after I asked about the delay. Their mixed messages and lack of honesty are not cool, and it reflects badly on how they take care of their customers.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0
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12 reviews

Copper boot tray

Review about: Wind and Weather

4.0
Overall Rating
Would buy here again
No

I saw this really good deal on a copper boot tray on sale for $44.97, so I thought, "why not?" and signed up for their email list to get $10 off my first purchase. But guess what? The coupon never showed up, even after waiting for more than 3 days. And to make things worse, the price of the boot tray went up to $64.97. I kept getting their emails, but that promised coupon was nowhere to be found. This whole situation has been a major letdown, so I won't be buying from them again.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0
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12 reviews

Easy and fast ordering process, quick delivery of tickets

Review about: MEGAseats

9.5
Overall Rating
Would buy here again
Yes

I gotta say, ordering tickets on this platform was a breeze! The website was so easy to navigate, I had no trouble picking out and buying exactly what I needed. Got my confirmation email right away, which was nice to know my order went through. And the tickets arrived well in advance, so no stress leading up to the event. All in all, super impressed with how smooth the whole process was.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0
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12 reviews

Recent book order

Review about: Routledge

4.0
Overall Rating
Would buy here again
No

I bought some books not long ago, but sadly one of them never showed up even though they said it would be in the original delivery. It was a pain trying to get a hold of customer service - took a whole week and loads of emails just to hear back. The lack of communication and how slow they were to answer was super annoying, especially since the books weren't cheap. The whole thing left me feeling pretty let down, so I won't be ordering from them again.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0
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12 reviews

Foldable phone purchase

Review about: OnePlus

5.0
Overall Rating
Would buy here again
No

I got this flip phone at the end of November last year. But in early February, I saw this huge green line on the screen. That got me worried because I need this phone for work. So, I called customer service and they said it would take 7-10 days for the warranty repair. But guess what? It's been 7 weeks now and still no fix. They keep making empty promises and giving excuses. At first, they wouldn't even tell me how long it would take, and then 10 days ago they said it would be all good by the next day. They keep saying sorry, but they haven't done anything to actually fix it.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0
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12 reviews

DNA test kit

Review about: FamilyTreeDNA

2.5
Overall Rating
Would buy here again
No

This DNA test kit took way too long to process, and the website was super confusing to use. I tried reaching out to customer service multiple times, but they just kept ignoring me. What a waste of money, eh!

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0
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12 reviews

Online printer drum and transfer belt purchase

Review about: 123inkjets

9.0
Overall Rating
Would buy here again
Yes

I recently spent over $300 on a printer drum and transfer belt from an online store. But then I came across some not-so-great reviews on different websites, which made me worry if my purchase was legit.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0
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12 reviews

Faulty charger for battery-operated snow blower

Review about: Snow Joe

9.5
Overall Rating
Would buy here again
Yes

So I had a problem with the charger for my snow blower and decided to chat with customer service. I got connected with Christine Bancog and she was super helpful and professional. She walked me through getting a new charger in no time. I was really impressed with the service from Snow Joe and would totally suggest them to anyone looking for similar products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0
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12 reviews

Recent bracelet order missing item

Review about: Joma Jewellery

8.5
Overall Rating
Would buy here again
Yes

I recently bought some bracelets from this company and I was really happy with how nice they were. But when I got my order, one bracelet was missing. I emailed their customer service and they got back to me quickly and fixed the problem. They sent me a replacement right away, which was awesome. Even though there was a little mistake, I'm still happy with my purchase and I'll definitely think about ordering from them again. Their customer service is really great.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0
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12 reviews

Black tailored blazer with matching trousers

Review about: Judith & Charles

4.5
Overall Rating
Would buy here again
No

The ordering was easy and the website was simple to use, but the prices were a bit high for me. The fabric quality didn't quite match the cost. The service was lacking, with staff more focused on chatting than helping customers. My order also took longer than I hoped to arrive, which was annoying. Overall, not the greatest experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0
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12 reviews

Wallet and pocket tools

Review about: Bastion

9.0
Overall Rating
Would buy here again
Yes

I just bought a wallet and some pocket tools from this company and I have to say, I'm really impressed with how well they're made. The wallet is strong and fits all my cards and cash just right. The pocket tools are small but so handy for everyday stuff. I really like how much care and skill went into making these things. I'm super happy with my purchase and would totally suggest Bastion to anyone looking for great EDC gear.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0
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12 reviews

Recent purchases

Review about: Express

5.0
Overall Rating
Would buy here again
No

I started shopping online for new work and casual clothes recently. I found some really good options and thought I'd give this store a shot. But, when my order arrived, I was pretty disappointed with the quality. The fabrics felt cheap and the stitching was starting to come undone in some spots. I had to send back a bunch of items because they just didn't live up to what I was hoping for. They did have a couple good sales and clearance items, but even those didn't quite live up to all the talk.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0
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12 reviews

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