All reviews of Dorian Koelpin

  • Review about: Routledge

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Expensive book from a publisher

    So, I'm a grad student and I needed this specific book, right? Well, I ordered it from this one publisher, but then I figured out I could just get it online. I tried to cancel my order, emailed and called customer service, but no luck. They were totally unresponsive, no help at all. They said my order was already on its way and couldn't be cancelled. I was so frustrated and let down by their lack of support. It's really disappointing to see a company treat their customers like that, making us feel ignored. Next time, I'll think twice before ordering from them again.