123inkcartridges

123inkcartridges reviews

20 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
60%
Would buy here again
Ordering
8.2
Service
7.2
Pricing
7.4
Delivery
7.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Replacement cartridges for personal printer

10.0

"I just ordered some new cartridges for my printer and I was totally impressed by the quick email confirmation and fast shipping. They arrived the v..."

Critical

Ink cartridges

4.5

"I used to be a regular customer of this company, but lately, I've been really let down by the quality of their products. The ink cartridges I ..."

Most Voted

Ink cartridges for various printers

9.5

"Ever since 2007, I've been a faithful customer of this company. I've been buying ink cartridges for my various printers, as well as other..."

Reviews (20)

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Ink cartridges

R

4 reviews

4.5
Overall Rating
Would buy here again
No

I used to be a regular customer of this company, but lately, I've been really let down by the quality of their products. The ink cartridges I bought were leaking everywhere, and the drums were not working right. I tried to contact customer service for assistance, but they weren't helpful at all and didn't seem to care about what I had to say. I'd suggest checking out a local company for better service and higher quality products.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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ink cartridges

B

30 reviews

7.5
Overall Rating
Would buy here again
Yes

I really liked the ink cartridges I got from this store for my printer. They work really well and my prints come out looking great. The only thing is sometimes they run out of ink really quickly, and that's kind of annoying. I'm thinking I might give a different brand a try next time.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

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Printer and ink purchase

V

1 reviews

6.0
Overall Rating
Would buy here again
No

This company has terrible customer service, let me tell you. First off, most of their staff speaks mostly French and broken English, which just makes it hard to get your point across. Getting a hold of their customer support was a real pain, and when I finally did, they weren't much help and had limited hours - claiming to be open 24/7, but then disappearing after 5pm EST. When I got a faulty printer and ink, the return process was a total nightmare. They sent me the wrong return labels, dragged out my refund, and at first only gave me back the money for the printer, not the ink. It was a whole ordeal of multiple calls, tracking numbers, and threatening to report them to the Better Business Bureau before I finally got my refund for the ink. Dealing with a company that doesn't keep you in the loop, can't communicate properly, and doesn't have their act together in customer service is just beyond frustrating.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Toner cartridges, Moustache brand

A

10 reviews

5.0
Overall Rating
Would buy here again
No

My experience with 123inkcartridges was terrible. The first time I ordered Moustache brand toner cartridges, everything went well. But my second order was a mess. They sent me unbranded cartridges that didn't last long at all, unlike my usual printer cartridges that last months. I emailed them many times about the issue, but all I got back were generic responses and no solution. Their customer service is terrible and they don't seem to care about customer concerns. I even tried phoning them, but just got the runaround. It's clear they care more about sales than customer satisfaction. I regret giving them another shot and won't be buying from them again.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Ink cartridges for printer

D

7 reviews

7.0
Overall Rating
Would buy here again
Yes

I bought some ink cartridges for my printer the other day, but they didn't work properly. Even though I cleaned the tips like they said, the cartridges still didn't work right. I contacted customer service to return all three cartridges, but they only refunded me for two. This whole situation has been super frustrating and now I'm not happy with their service at all.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Ink cartridges purchase

M

6 reviews

5.0
Overall Rating
Would buy here again
No

I just bought some ink cartridges from this company and I gotta say, I was really disappointed with how it all went down. Ordering was fine, but the delivery was a total mess. The package got delayed for weeks because of their mistake, which was a huge pain for me. I tried contacting customer service, but they didn't even try to fix things or send me a new package. Dealing with such lousy service, especially when I needed those cartridges right away, was super frustrating.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
2.0

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Re-manufactured color and black toner cartridge for HP printer

J

1 reviews

4.0
Overall Rating
Would buy here again
No

I bought these cartridges, eh, and they were all messy and leaking everywhere! The black ink was smudging, and the colors were spilling powder inside my printer. I had to clean up a big mess, not worth it at all. Customer service blamed shipping, but the packaging was fine. It's the cartridges that are poorly made, eh. I won't buy from them again, I'd rather pay more for new ones from a local store, ya know.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Black ink cartridge purchase

G

1 reviews

5.5
Overall Rating
Would buy here again
No

I've ordered from this company before and always been happy with their products, but this time I'm really disappointed. The black ink cartridge I got has two big issues. First, it's showing as almost empty on my printer screen even though it's actually full. Second, there's a problem with the damper causing the blue ink to mix with the black ink. This is the first time I've used a $10 discount with their loyalty points, and now I might have to pay to send back these faulty cartridges. I'm so mad! I won't be able to print for a few days, and it might end up costing me more money. On top of all that, these cartridges are only good until January 2022 (8 months) while they usually last almost two years. I hope the company will send me a replacement cartridge without making me return the faulty one. That's the least they could do.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
8.0

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Replacement cartridges for personal printer

J

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I just ordered some new cartridges for my printer and I was totally impressed by the quick email confirmation and fast shipping. They arrived the very next day, thanks to their distribution centres in Canadian cities. Now I've been recommending them to multiple offices.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Ink cartridges purchase

M

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been buying ink cartridges from this company for a few years now, and I've never had any issues with the stuff they sell or their customer service. Recently, I had a coupon that had expired, but when I got in touch with their customer service, they quickly gave me credit worth the coupon value without any trouble. Their online chat support was really helpful, and my order got shipped out fast. I've been using third-party ink for my printer, and it's been working just as good as the original ink but costs a lot less. One thing I've noticed though is that they don't always have a lot of ink cartridges without the chips, and they don't restock them regularly, which is a bit annoying for me because I can't use my OEM chips with those cheaper cartridges. Despite this, I plan to keep buying from them because overall I've had a good experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Faulty cable purchase

D

1 reviews

5.5
Overall Rating
Would buy here again
No

I bought a cable for my electronics from this store and I was so disappointed because it didn't work at all! I couldn't get any signal through the cable, which defeats the whole point of buying it in the first place. I reached out to their customer service and returned it, hoping for a full refund. To my surprise, they deducted a restocking fee from my refund. Are you serious? A restocking fee for a defective product? That just made things worse. Needless to say, I was very upset about the whole situation.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

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Moustache toner purchase

R

5 reviews

10.0
Overall Rating
Would buy here again
Yes

Throughout my long business relationship with 123inkcartridges, I've always been impressed with the quality of their products. The Moustache brand toner, in particular, has exceeded my expectations in terms of performance and reliability. Their shipping speed is super fast and dependable, which helps me keep my business running smoothly.

One of the main reasons I stick with 123inkcartridges is their competitive pricing. While there are cheaper options out there, the combination of affordability and quality they offer is unmatched. I've tried other brands before, but they always let me down with their subpar quality. With 123inkcartridges, I know I'm getting a great product at a great price. I'm a happy customer and will keep using them for all my printing needs.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Ink purchase

D

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought ink from this company and ran into a little problem. But man, let me tell ya, I was super impressed with the quick and efficient service from Shannon. She fixed everything right away and really went out of her way to make sure I was happy. Her professionalism and commitment to customer service blew me away. I'd definitely suggest this company to anyone looking for ink supplies.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Address change for delivery

G

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I've ordered from them a few times now and this time I needed to change the delivery address to my office. I contacted their customer service line and they were so helpful and accommodating. It was really easy to do and I was happy with their service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Moustache toner purchase

M

8 reviews

8.5
Overall Rating
Would buy here again
Yes

The toner from this company seemed fine initially, but after using it for a bit, I noticed that the magenta started leaking all over the place and the black was looking pale. Not happy with the quality and hoping my printer wasn't damaged.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

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Faulty cartridge

M

15 reviews

6.0
Overall Rating
Would buy here again
No

The cartridge was faulty and wouldn't work at all. Customer service was terrible, using deceptive tactics. I had to dispute the charge with my credit card company to get a refund.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Ink cartridges

M

1 reviews

10.0
Overall Rating
Would buy here again
Yes

OMG, I got some ink cartridges from these guys and they arrived really fast and they work great! I love how they give you a tracking number so you can keep an eye on your package until it gets to your door. The ink was fresh and worked perfectly, not dried up like some other places I've tried. I'm definitely going to continue buying from them because everything has been fantastic so far. Shout out to 123inkcartridges for being so awesome!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Ink cartridges and toners

S

19 reviews

9.0
Overall Rating
Would buy here again
Yes

I've bought stuff from this store a few times now and I gotta say, I'm pretty impressed with their service. The products are decent quality and the prices are reasonable. At first, I was a bit bummed out because they didn't have a lot of iPad and iPhone accessories, but it looks like they've added more stuff now, which is awesome news for me since I'm planning on buying more from them. All in all, I'm really happy with my shopping experiences here.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

Do you already have an account?

Recent toner purchase

K

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought some toner cartridges from this company and I gotta say, they're pretty great. The ink and toner quality is just as good as the expensive ones, but way cheaper. I like the remanufactured ones better - they're a lot more affordable and I haven't had any problems with them yet. Plus, their customer service is top-notch. I called them a few times to place orders and they were super helpful and friendly every time.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Ink cartridges for various printers

E

1 reviews

9.5
Overall Rating
Would buy here again
Yes

Ever since 2007, I've been a faithful customer of this company. I've been buying ink cartridges for my various printers, as well as other stuff like USB items, cables, connectors, DVD-Rs, and accessories. And let me tell you, I've never had any problems with any of their products. Their shipping is top-notch, always getting my stuff right to my door real quick. The one little issue I did have in all my 8 years as a customer was solved in no time, showing just how committed they are to making sure their customers are happy. Bottom line, I'm super pleased with both the products and service I've gotten from this company.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About 123inkcartridges

123inkcartridges, also known as 123ink or 123Ink.ca, is a Canadian company specializing in the online retailing of printer supplies and computer accessories. The company offers a wide range of products, including ink cartridges, toner cartridges, printers, and office supplies, serving both individual consumers and businesses across Canada. Founded in 2007, 123inkcartridges has grown to become one of Canada's leading e-commerce sites for printer ink and toner cartridges, emphasizing quality, affordability, and customer service. Over the years, the company has expanded its product line to include a variety of office and tech-related products, aiming to be a one-stop shop for its customers' needs.

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🌐 123inkcartridges.ca

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Last update: November 29, 2024

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