Bright Cellars - Overall Rating based on 28 reviews
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Wine purchase
I bought some wine and it was really good. I had it with my pizza and it was delicious. I felt fancy.
Wine subscription box
The wine subscription box I got was really amazing. The bottles were chosen with care, showing off different flavors and styles that I really liked. I loved how personal the selection felt, it made me feel special. I'm totally going to tell all my friends who love wine about this service because the wines were so delicious!
Quick response, wine swap
I was super impressed with the customer service at Bright Cellars. I needed to switch a few wines in my next box, and they were so quick and helpful the whole time. The person I talked to was really friendly and knew their stuff, which made everything smooth and hassle-free.
Wine selections with pairing and notes cards
I gotta say, the wine choices are really great. I love having those cards with the pairings and notes that come with 'em, whether it's just for me or to add a little somethin' extra to a wine gift. The customer service is top-notch, and that's what matters most to me.
Six-bottle monthly subscription
I got a six-bottle monthly subscription as a gift recently and I have to say, I was really impressed with the whole thing. The website is easy to use, the quiz at the beginning was actually kind of fun, and they have a lot of choices to match any taste. The wines showed up right on time and they were wrapped up really nice, plus each bottle came with some helpful info. Even when I didn't love one of the wines, the customer service was great and reassured me they'd make changes for next time. Overall, I totally recommend this service as a cool and easy way to figure out what kinds of wine you like.
My fancy juice box
Oh man, that fancy juice box I snagged was just awesome! It had all kinds of juices and they were delicious. The coolest part was that I didn't have to choose - they just sent me a mix based on what they thought I'd enjoy. And the customer service was so friendly, they even answered my questions. It was a refreshing experience compared to some other stores I've been to.
Wine purchase
The customer service at this company is top-notch! I'm always blown away by how fast they respond to my questions. They really pay attention to the little things in their communication, which shows they truly care and are super professional. And let's not forget about the quality of the wine - it's absolutely amazing and makes the whole experience even better.
Quality wine selection and helpful sommelier service
I've been with this wine subscription since 2018 and I always get a good mix of top-notch wines. The folks who pick the wines have been such a big help in suggesting ones that suit my taste. I love that they give me chances to try new stuff. I just added a non-alcoholic bottle to my latest order and I really hope it's as good as the rest of the wines I get.
Subscription wine service
I have been getting wine from this subscription service for a few months now and I have to say, I am really impressed. Every month, I can pick what kind of wine I want - red, white, or sparkling - and they deliver a selection right to my door. The quality of the wine is amazing, especially considering the good prices. On top of that, buying and receiving the wine is super easy. What really makes this service stand out is their customer service. They are quick to respond and always ready to help with any questions or issues. I also like being able to rate the wines in my account to earn points for rewards, and the special deals they have throughout the year.
Spoiled wine issue
So, yeah, I got this bottle of grape juice from this place and it tasted so gross. I told them not to worry about giving me my money back, but just to let them know in case there's a bigger issue with all their juice. They got back to me really quickly and said they were looking into it and even gave me some points to buy more juice - how nice of them!
Subscription wine service
This wine delivery service caught my attention because it meant I could get wine delivered right to my door, which is pretty convenient. But man, let me tell you, my experience with Bright Cellars went downhill real quick because the delivery situation was just a mess. The companies they use for delivery seemed to go out of their way to make things difficult, making me run after my package more than once. When I brought this up with Bright Cellars, all they did was give me a tiny bit of my money back, but not the expensive delivery fee. It felt like they were more interested in money than making customers happy.
My order was sent back
Oh my goodness, I ordered this really awesome thing and it was supposed to arrive, but my dad was busy and missed the delivery. The company was super nice and sent it back out again! How amazing is that?!
Mediocre wine, bad customer support, deceptive practices
My experience with this wine subscription service was not great, eh. I never got an email about my order until it was already dealt with, so I couldn't make any changes or cancel it. When I contacted customer support to cancel my order and subscription, I got mixed messages and was told they couldn't cancel it right then. Their website says you can cancel or change your subscription anytime, but my experience showed otherwise. The wine I got was just okay, nothing special, but it only seemed like a good deal because of the intro price, ya know.
Unwanted delivery mishap
I was so annoyed when I got a package without any heads up beforehand. I tried to cancel the order after getting a text, but I just got a lame excuse and couldn't cancel because they suddenly changed the rules. It made me really mad and cost me money for something I didn't even want.
Christmas gift
My son totally caught me off guard with two boxes of wine for Christmas. He lives all the way in California, while I'm here in Maryland. We both really enjoy our wine, and trying out new ones together was such a wonderful time. I actually ended up liking all of the wines he picked out, which was a pleasant surprise.
Wine subscription box, understands my taste
This wine subscription box is amazing, eh? They actually give you a call to ask what type of wine you prefer, and then choose the best ones for you. It's like having your own personal wine assistant! I'm definitely going to continue with this service. Another great feature is that I can delay receiving more boxes if I still have plenty of wine left.
Subscription box wines
I got my subscription box today and I was pleasantly surprised by how nice the packaging was and how well the bottles were protected. But when my family and I tasted three of the wines, we noticed that they all tasted and looked quite similar. It seems like they might just be putting the same wine in different bottles with different names. It's kind of a letdown to spend money on a variety of wines only to realize they might not be as different as we thought.
Great wine selection, personalized service
The wine selection at this place is amazing! The team really takes the time to listen to what you like and sends you wines that match your taste perfectly. I've tried other subscription services before, but none have been as personalized as this one. Every bottle they send is carefully chosen and I can tell they put a lot of thought into it. I appreciate the effort they put into selecting wines that I will truly enjoy. The team is very knowledgeable and always happy to give recommendations or answer any questions I have. Overall, I'm really happy with my experience and I would definitely recommend this service to any wine lover looking for a unique and personalized selection.
Second box, meal pairing, unique bottles
Me and my partner have been really loving our second box from this service. We've been trying out the wine pairings suggested for our four monthly meals and it's made our dinners so much better. The great thing is, the bottles they send aren't just your typical ones you find at any old liquor store. I definitely suggest giving this service a shot!
Missing box, responsive team, replacement shipment
I was pretty upset when my package disappeared, but I gotta hand it to the team for being so quick and helpful in fixing the problem right away. They got a new shipment sent out to me within a day. It's not every day you come across customer service that's so fast and effective, so props to them for that.
Review with most votes
New wines to try
I really enjoy tasting new wines from that place, they always have such interesting ones. If I happen to not like a certain wine, I can let them know and they won't send it... Read onBy: Diana