Rental Cars - Overall Rating based on 32 reviews
Featured Reviews
Reviews (32)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
My rental car experience
Hey, so I rented a car and it was decent. But let me tell you about this one time in Valencia with Firefly car rental. Scam alert! They tried to charge us extra for things that didn't even exist. We asked for a refund and they were like nope, talk to the rental company. Like, seriously? Complete crooks, eh.
Quick and easy car rental
I've rented cars from this company a few times now, and I have to say I've been impressed each time. I love that I can easily book and cancel cars with no issues. The fact that I can show up at the rental counter with all the necessary documentation from the company (in English and the local language) just makes the whole process so smooth. Sure, sometimes you might have to pay a larger deposit, but I've always got it back in full, so it's not a big deal. Plus, when the rental company messed up (Mexico, Solar Eclipse, anyone?), RentalCars came through with a full refund after checking with the agency. They've definitely won my loyalty with their excellent service.
Efficient service
My experience with the car rental service was amazing. The terms and conditions were easy to understand, which made the whole process simple and stress-free. Renting a car can sometimes be tricky because each company has its own rules, but the staff knew their stuff and were happy to help with any questions I had.
Car rental in Majorca
I recently rented a car for the first time in Majorca. Everything went smoothly with the booking process, no problems at all. However, a few days after I dropped off the car, I noticed a charge on my bill from the rental company that I couldn't explain. I got in touch with Rental Cars for help because I didn't know about any damages. They quickly sent my question and the bill to their insurance company. Thanks to the insurance I had, I got my money back within 2 days without any trouble. This whole thing really showed me how great the service is from Rental Cars. On the other hand, I'm still waiting to hear back from the rental company about those damages.
Rental car booking in Dublin
So, we were over in Dublin and decided to rent a car, right? Well, let me tell you, it was a nightmare trying to give them our credit card for the deposit. They wouldn't take our Visa Debit card, and not even the credit card saved in the Apple Wallet was good enough. And get this, our friend's credit card got rejected too because they weren't the one who booked online. Like, seriously? And then, just to add insult to injury, we had to cough up an extra 380€ just to finally get the car. It felt like a total scam, like they were trying to pull a fast one on us. We had a couple more credit cards on us that could've worked, but nope, they insisted on that extra payment. Total rip-off, eh?
Car rental experience
I rented a car and boy was it nasty! The seats were all grimy and sweaty, like who cleaned this thing? And the dashboard looked like it got attacked by a bear! Not cool at all. Also, the air conditioning barely worked, it was like an oven in there. And the engine was so loud, I thought my ears would burst. They were also late delivering the car, like come on, time is money, folks! Good things? The guy Pedro was nice and they brought the car to me. And the price wasn't too bad, I suppose. But next time, I'll shell out a bit more for a better company, seriously.
Recent Booking Issues
I had some trouble with a rental car reservation I made online. Even though I followed the rules for cancelling, they still wanted to charge me 25% for cancelling. But after standing up for myself as a customer, I managed to get a refund for the reservation.
Refund Request Denied
I just went through a bad time with a car rental booking that I ended up having to cancel. According to their rules, I asked for my money back, but they wouldn't give it to me. The customer service person told me that the admin fee was just as much as the cost of the rental itself, so I couldn't get any refund.
Car rental experience in Warsaw
So, I rented a car from Rental Cars at Warsaw airport not too long ago. When I got to the counter, they told me I'd have to clean the car myself before bringing it back or cough up an extra $25 for them to do it. This detail wasn't on the Rental Cars website, which I thought was pretty tricky. I've never had to deal with this rule at other rental companies. It'd be a good idea for Rental Cars to be upfront about this when renting from this specific company, "Panek."
Car rental booking
I recently had a really bad time with a car rental that I booked through a popular rental website. I had paid in advance and confirmed all the details over the phone to make sure everything would go smoothly when I picked up the car. But when I got to the rental desk at the airport, the person working there was really rude and wouldn't let me take the car, saying there were background checks that I wasn't told about. I never agreed to these checks or even knew they were happening. No matter how many times I complained and tried to contact customer service, I still haven't gotten my money back or any help. The way they handled this situation and the customer service they provided is just not acceptable. I'm planning to take legal action against them for how they treated me.
Insurance coverage utilization
Used my insurance to cover car damage during my trip in the Dominican Republic. I really liked how easy it was to get my money back from the company once I sent in all the documents they needed. Definitely gonna keep using their services for my next vacations.
Booked a car online
I tried to book a car online, but the app wasn't working. The customer service folks didn't really help, so I ended up booking directly from another website. It was even cheaper there!
Review with most votes
Car rental experience
I rented a car and boy was it nasty! The seats were all grimy and sweaty, like who cleaned this thing? And the dashboard looked like it got attacked by a bear! Not cool at all. ... Read onBy: Grimes