Rent Cars - Overall Rating based on 20 reviews
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Easy website, informative, downloaded app
My experience with the website was awesome! The layout was super easy to understand, and I had no trouble navigating through the booking process. I found all the info I needed to make a reservation, and I really liked how straightforward it was. I even downloaded the app for making bookings on the go, and it was just as simple to use as the website.
Reservation not received
I just booked a car rental with this company, but it turns out the car rental company never got my booking. I tried to get help from customer service, but all they offered was a chat service that was super slow. They couldn't fix the problem and to make matters worse, they didn't give back their booking fee and wouldn't refund me. I had to deal with the headache of calling my credit card company to dispute the charges. Overall, the service was really unreliable.
Rental car reservation experience
My experience with the rental car company was really disappointing. I had booked a Seat Ibiza or similar car for my trip through a different website. But when I got to the Alghero airport, they offered me a different car (a Jeep) and tried to sell me extra insurance I didn't need. And when my credit card didn't work because of some technical problems, the employee wouldn't help me out or accept cash or another way to pay. The customer service was really bad, and I ended up stuck at the airport with no car. Luckily, I found another rental company in the city that was reliable, met my needs, and gave great service.
Awesome lady Eliza Camilo
Eliza Camilo was absolutely amazing! She helped me out with my booking and was so patient and friendly. She explained everything in a way that was easy to understand and really made a difference!
Quick and Easy Car Rental Process
Renting the car was super quick and easy. The website made it simple to pick a car and compare prices. It was easy to find all the info I needed to make a good choice. The site was easy to use and I had no trouble navigating it. They showed me all my options clearly and booking was really easy. It was a great experience from beginning to end.
Cheap rate, Europcar reservation
I wasn't sure about booking a car rental with Europcar through this service at first because the rate was so low compared to other companies. But I decided to go for it and it ended up being a nice surprise. Even though I went with Europcar, I felt like I got the same great service as if I had gone with Keddy. Adding almost full coverage to my rental was a smart move and it gave me peace of mind during my trip. The price I paid for the rental was also reasonable and made the whole experience even better.
Good prices, no upfront payment
I just booked a rental car with Rent Cars and I gotta say, the whole process was pretty good. Their website was super easy to use, I could easily check prices and choose the best option for me. But what really impressed me was that I didn't have to put any money down with my credit card. It made me feel more confident about my booking and I liked being able to pay when I actually got the car.
Affordable rental option
You'd think that a company saying they have good prices would make it easy to book, right? Well, not this time. I did find a cheap rental that worked for my budget, but it wasn't a smooth process. The app kept messing up when I tried to check my reservation, and I wondered if it even went through. Luckily, I got an email confirming it soon after, but it wasn't a great experience. Even though the prices were good, the booking process was a letdown and took away from my satisfaction.
My rental car experience
My rental car experience was alright, but I kinda wish I had just picked up the phone and called instead of using the online chat. It took so long to get my issue sorted out. The service rep seemed overwhelmed with all the chats they were handling at the same time, and I felt sorry for them. It took forever for them to reply to my messages.
Booking issue resolution
I had a little problem with my booking and had to reach out to customer service for help. Even though they were in Canada too, I got in touch with them through live chat and they quickly sorted out the issue. I was really impressed with how well they handled everything and took care of my concerns. They not only fixed the mistake, but also gave me a refund so I could book again without any trouble. They even sent me a follow-up email to make sure everything was okay. All in all, I'm really happy with the great service they gave me.
Efficient service, comfortable facilities
The service and car delivery process happens pretty quickly, even when the store is busy. Everyone there is very helpful. The car had a few damages, but it was still in good shape overall.
First-time car rental in the US
I just used this service for my first car rental in the States, and I gotta say, I was pretty impressed. The app worked like a charm, taking care of most of the stuff for me, so I could just head straight to the rental place and grab the car. It was a smooth and easy experience overall. Of course, how good your actual car rental is can depend on the company, but Rent Cars made sure the booking process was seamless.
Easy booking process
Booking the car was super easy and the vehicle was in really good shape. I also liked that the insurance was included at no extra cost. It was a great experience overall.
Reliable car rentals
I've rented a bunch of times and never had any problems with my rentals. Everything always goes smoothly, and they always charge me the right amount like they said in the confirmation. The cars are always in good shape and clean, so renting a car is easy and fun. I totally recommend their services to anyone looking for a dependable car rental.
Car rental comparison
I really liked the car rental comparison service. It was so easy to use, and I found prices that were way cheaper than other places I checked out. I was pleasantly surprised by how much money I saved using this platform.
Rental car credit card issue
The car rental was really great, but I ran into a bit of trouble because they didn't mention that I needed a credit card under the driver's name when booking. We had to pay extra to add another driver and use their credit card instead. It all worked out in the end, but it was quite a hassle.
My rental car experience
I really enjoy renting a car from this place, they have so many choices and provide excellent service. Whenever I needed assistance, they were always available and resolved everything very quickly.
Rental SUV pricing comparison
My wife and I have been keeping an eye on the prices for a rental SUV for our upcoming trip to Italy for three months. We were happy when we found Rent Cars because they offered us the best deal compared to other rental companies. The price difference was big, and we were really happy with the money we saved. Also, the insurance we got from Rent Cars, Rental Cover Insurance, made us feel more relaxed about our trip. Overall, we're very happy with how everything went and wanted to say thanks to Rent Cars for their great service.
Thi call center help me lots
The call center was really great and helped me with my payment problem. I picked a payment method that ended up taking longer to process than I thought, but they were super understanding and gave me some extra time. Plus, they even speak Spanish!
My rental car search
So, I was looking to rent a car and used this app to help me out. It was really easy to use and helped me see which companies had cars ready to go. But then, when I checked out a few of the companies, turns out they didn't actually have any cars for me. It was kinda frustrating, to be honest.
Review with most votes
Thi call center help me lots
The call center was really great and helped me with my payment problem. I picked a payment method that ended up taking longer to process than I thought, but they were super unde... Read onBy: J. Hane