Auto Europe - Overall Rating based on 23 reviews
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Quick and Easy Booking
I've used this service a bunch of times and it's always easy to find what I'm looking for. I've been a customer for years and I keep coming back because it's convenient and reliable.
Quick online rental process, good vehicle selection, lower prices than other rental companies
The process for renting online was super quick and easy, and they had a bunch of vehicles to choose from which was awesome. Plus, the prices were way better than other rental companies, so that was a major bonus. I really hope the car will be all set for me when I get to Verona next month.
Reliable European car booking with full insurance
I've been using this company for many years now, and I can confidently say they're super reliable. I always book a European car through them with full insurance and no deductible. Their service has always been amazing, and I've never had any issues with the quality of the vehicles or the insurance coverage. I highly recommend them to anyone looking for a hassle-free car rental experience in Europe.
Cancel anytime policy
I really love that I can cancel my booking anytime without any hassle! I've been using them for so long, and every time I'm super happy with their service. Thanks a bunch!
Rental car booking
As someone who travels a lot, I rented a car using this service. I was pretty frustrated with having to show extra health and car insurance documents even though I've always been a safe driver with no accidents or tickets. It seemed like a pointless headache for me, given that I've been driving for so many years without any issues. I just wish they would reconsider their rules to make it easier for responsible drivers like myself.
20 years of using the service
After using the service for years.
Got what I needed, pick up and drop off nearby
Hey, so I needed a car for our family trip and I found this place where I could pick up the car close to where we were staying and drop it off near our destination. It was really convenient and we didn't have to stress about driving too far out of the way. Plus, the car was in great shape. All in all, I was really pleased with the service.
Helpful customer service, car rental guidance
I had such a great experience with the customer service folks over the phone. They were so helpful in answering all my questions and walking me through the car rental process. Renting a car can be so overwhelming with all the choices to make, but the Auto Europe team really made it all so much simpler for me.
Car rental with pre-selected pricing
I just rented a car from this company and I have to say, I was super impressed with the full no-deductible insurance option they had set up. It really made everything so smooth and simple, and I was totally clear on what I was getting. The website was really easy to use and there were lots of different vehicles to pick from. And the customer service team? Super friendly and helpful, they answered all my questions right away. All in all, it was a great experience and I would for sure suggest this company to others.
Car rental reservation
Leo was amazing every step of the way. He was so patient, helpful, and really focused on making sure we were well-informed. Even though it ended up taking longer than we thought to make the reservation, Leo was there with us the whole time, keeping us in the loop and giving us advice. In the end, it was a really positive customer service experience.
20+ years renting, no issues with changes
I've been renting from this company for more than 20 years now, and I've never had any problems with canceling, changing dates, or switching airport pick-up spots. Honestly, I don't see any reason to go anywhere else for rentals when this company has always come through for me.
Car rental insurance issues
Let me tell you about my experience with this car rental company. So, we were in Gran Canaria, and when we got to the local car rental place, they right away tried to sell us extra insurance, even though we already had insurance from when we booked online. They said it would be simpler to deal with any damages directly with them rather than going back to the booking site for a refund. We said no thanks, but then, we ended up with some small damage to the car that cost us extra money. The whole process of trying to get our money back has been a total nightmare, all filled with red tape. We're still trying to get our money back, and it's been a real pain and taking up so much time. If the damage had been worse, I can't even imagine how stressed I'd be right now. It's pretty obvious that they make it really hard for customers to get refunds, just to profit off folks being confused and inconvenienced. I'm not using this service again - they're just scammers and I refuse to be taken advantage of.
Online booking experience
When I was trying to book a car online, I ran into a frustrating problem with entering my information. I had to pick a different country first before I could choose my own, and that was confusing and took up more time. On top of that, I had to fix some of the filled-in details myself, which was irritating and took even more time. In the end, booking online wasn't a smooth process, and I think it could be made better for customers.
Car rental booking
I recently rented a car through this company and had a terrible time with Budget/Avis. They charged me for something I didn't even get and wouldn't give me my money back. Thank goodness for Auto Europe, they fought for me and got my money back. I won't trust Budget/Avis again, but I'll for sure book through this company next time.
Efficient rental car booking
Booking a rental car was so easy, all thanks to the helpful rep I spoke with. They really went out of their way to make sure I could pick up and drop off the car in the most convenient spots. Plus, they found me a great car that didn't break the bank. Other rental websites let me down, but Auto Europe really came through for me. Even though their website couldn't confirm my reservation, a quick call to their customer service team sorted everything out super quickly. I definitely recommend using them for stress-free car rentals.
Rental experience
Every time I rent a car, I go with this company because they offer amazing deals. I've never had any problems when picking up my rental car, and everything always goes really well. The staff is super nice and they make the whole experience great. I would definitely suggest this company to anyone needing to rent a car.
Large 6-passenger car rental
I just rented a big car for 6 people from this company and I gotta say, I was super happy with the service. I needed a ride for my whole fam for our trip and it was awesome to find one that fit us all at a good price. The website was easy to use and booking was a breeze. The customer service folks were really helpful too, answered all my questions before I made my reservation.
Rental car procedures
The directions for the rental car were super easy to follow. I've used your services before, so I knew our car rental would be a breeze. Everything went smoothly, from booking to picking up the car. The staff really knew their stuff and gave great customer service, which made the whole experience top-notch. I'll definitely be using your services again for all my car rental needs in the future.
Easy booking process with 0 deductible
Booking a car rental through this website was so easy, eh? I always go for the 0 deductible when renting in Europe, and this site made it simple to find the price with that option. It was not only convenient, but also way more cost-effective than booking directly through the car rental company. After my past experiences, I trust this site for all my future bookings, eh!
Reservation with informative agents
I just made a car rental reservation but had to cancel cuz of some unexpected stuff. The folks at the rental place were super helpful and nice when I needed to cancel. While I didn't end up actually getting the car, I was grateful for all the help from the agents.
Review with most votes
Unable to manage booking
I had a horrible experience trying to book with this company. Their website was a nightmare to use, not at all user-friendly. I wasted so much time trying to figure it out. When... Read onBy: Ansel Pollich